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Fecha de publicación: 4 jul 2026
JanetPOur stay at Chalet Ivy Jozankei was truly memorable and one of the best luxury hotel experiences we have had in Japan. The hotel is beautifully designed, impeccably maintained, and the hospitality from most of the staff was exceptional.
We were warmly welcomed by a lovely lady at reception (whose name I unfortunately did not catch), who shared that she personally grows the beautiful flowers displayed in the hotel's sitting area. That personal touch immediately made us feel at home.
Mr. Tai, who checked us in, was friendly, patient, courteous and professional. He took the time to explain the room features and hotel facilities in detail, making us feel genuinely welcomed.
The cleanliness deserves special recognition. I am particularly sensitive to cleanliness and usually notice dust very easily, yet I could not find a single speck of dirt anywhere in the room. It is honestly one of the cleanest hotels I have ever stayed in.
The lounge was another highlight. Each guest received a ¥1,000 alcoholic drink credit, and the complimentary snacks featured premium Hokkaido brands such as LeTAO, Yoshimi and Ryugetsu, making the experience feel truly luxurious.
Dinner was outstanding. Every course was beautifully presented and delicious, while the restaurant staff provided attentive and polished service. The hotel's tasteful interior perfectly complemented the stunning views of the lush greenery and Toyohira River.
We were also delighted to find beautifully cut and chilled melon and strawberries waiting in our room upon arrival. It was a thoughtful welcome that reflected the hotel's exceptional attention to detail. Breakfast was equally impressive, with beautifully prepared dishes that made each morning enjoyable.
The private onsen in our room was undoubtedly one of the highlights of our stay, allowing us to relax while enjoying the peaceful natural surroundings.
While our overall experience was excellent, I have a few suggestions for improvement.
One Japanese male staff member who was on duty during check-in and later that evening came across as rather cold. On several occasions, I smiled and greeted him, but he did not acknowledge me and simply walked away. The contrast with the warmth shown by the rest of the team was quite noticeable.
As such a premium property, it would also be wonderful if the hotel could offer more cultural or wellness activities, such as tea appreciation sessions, guided evening walks or seasonal experiences. During a previous stay at Capella Singapore, these activities became some of the most memorable parts of our visit, and I believe Chalet Ivy Jozankei has the perfect setting to offer something similar.
I would also like to suggest a different restaurant seating arrangement for tables of four. Currently, only two guests can enjoy the beautiful river and greenery views while the other two face the interior of the restaurant. Arranging the tables perpendicular to the windows would allow all four guests to enjoy the spectacular scenery during their meal.
Lastly, although we appreciated receiving tickets to the Summer Night Illumination Festival, accessing the main street requires walking up a very steep slope that is shared with vehicles, which could be challenging and potentially unsafe for elderly guests. In the future, perhaps a pedestrian bridge connecting Level 5 directly to the street level could improve accessibility and safety.
Overall, Chalet Ivy Jozankei delivered an exceptional luxury experience with outstanding cleanliness, thoughtful hospitality, remarkable cuisine and beautiful surroundings. We thoroughly enjoyed our stay and would happily return in the future. Thank you to the entire team for making our visit so memorable.
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Precio por noche desde57,388 INR
Fecha de publicación: 27 ago 2026|Habitación Deluxe Ejecutiva, Acceso al Salón, 2 Camas Queen Size
Summer travelersEl desayuno buffet ofrece una amplia variedad de opciones. Si bien la iluminación de la habitación es algo dimbre para leer o aplicar maquillaje probablemente una elección deliberada de diseño la habitación ofrece una agradable vista que contempla la cerveza. Además, la madrastra y las cucharas ofrecen una estancia excepcionalmente cómoda y relajada.
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Precio por noche desde11,855 INR
Fecha de publicación: 6 nov 2025|Habitación con 2 camas individuales
Usuario invitadoThe hotel is short distance away from the major sightseeing spots at jozankei, but still walkable distance. That allows a tranquil and relaxing environment which you can truly enjoy the stay and immerse yourself into the nature. The resort is beautiful and room is super spacious. The buffet is wonderful. All the food are very fresh which make you feel very healthy. The onsen are nice. However, I found the temperature of outdoor bath too high. I feel recharged after the stay, both physically and mentally.
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Precio por noche desde23,922 INR
Fecha de publicación: 11 may 2026|Habitación superior (1 cama doble extragrande)
Chabrior Turbulo
La cama más cómoda que he tenido en un hotel.
La cama era enorme y muy cómoda, con muchos pantalones y ropa suave y de alta calidad. La habitación era espaciosa, tranquila y muy bien acoplada, con mucho espacio para almacenar el equipaje y los artículos personales, además de muchas instalaciones útiles.
El hotel tiene un diseño moderno y limpio y está en excelentes condiciones.
El hotel tiene un buen servicio, las bebidas eran muy buenas y los perfeccionamientos eran deliciosos.
La ubicación es también conveniente: a pocos pasos de Suskino y el centro de Sapporo, cerca de la estación a unos pocos metros de metro, y fácil de llegar por taxi.
En general, este Marriott era una joya real.
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Precio por noche desde10,167 INR
Fecha de publicación: 7 mar 2026
Usuario invitado
Not the most convenient way to get if arriving on a international flight since there is no direct airport to Jozankei bus due to temporary or permanent suspension. However, once you arrive, the stress melts away with various types of onsen (in room, public, paid private, etc.) and the place feeds you well. The lounge area really knows how to keep the guest fed with assorted local delicacies from early morning (few pastries and Hokkaido milk with berries) to late night drinks and nibbles (rice, pickles, sweets and assorted Japanese sakes and beer). The onsen also is stocked with popsicles and full toiletries. The only subpar experience was the Kaiseki dinner which I felt it was just OK compared to many exceptional restaurants and ryokans in Japan that excels in gastronomy, on the other hand, the breakfast was tasty with great local selections (steamed potatoes with Hokkaido butter was so good). The room decor and feature is like many other ryokans in Japan and the service was also polite but not personalized nor attentive. Having said that, I would recommend this place but when I visited, most of the guests were foreigners and not Japanese.
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Precio por noche desde23,497 INR
Fecha de publicación: 12 dic 2025
Usuario invitado
El hotel está muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy cerca de la ciudad.
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Precio por noche desde4,410 INR
Fecha de publicación: 21 may 2026|Habitación estándar con 2 camas individuales
Ivy_Oh1. Hotel located near Odori Park metro station
2. Surrounded with many eating houses and the famous shopping street Tanukikojo Streets are also just few minutes walk from the hotel.
3. Hotel lobby and hotel restaurant are located in main building, and our room were in 2nd building.
4. There were coin-operated washer+dryer in some of the floors hence which is quite convenience for guests to use.
5. Breakfast were so so.
6. I have stayed in Holiday Inn hotel many times (1st time in Japan) and this is the 1st time i see Dove brand for shower and hair shampoo.
Overall the hotel met my expectations.
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Precio por noche desde5,303 INR
Fecha de publicación: 12 mar 2026|Habitación (2 camas), no fumadores
Bangbang0.oGood location, 10mins walk to shopping district, easily access to places. There’s a train station exit in front of hotel as well.
Room size pretty small, have to keep luggage under bed, there’s hot bath in the hotel roof, able to enjoy soaking in hot bath under cold weather, but you have to bring your own towel from the room. Try to avoid peak hour, I went at 6+7 is quite empty, however after dinner time 9+10 is very crowded.
Breakfast is not as good as the photos shown in hotel website, but still have good varieties to choose from.
Able to rent different kind of facilities, eg air humidifier, hair curler etc
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Precio por noche desde4,084 INR
Fecha de publicación: 31 jul 2026|Habitación doble
Usuario invitadoBed is rock hard. After 4 nights, I have serious back ache, plus I'm lacking in sleep, due to how hard and uncomfortable the bed was.
The pool facility wasn't fully open (it only does so in August). The last week in July at least opens the some of the outside area for use, but it doesn't fully open until August. They'd also made the 25m outside pool a wipeout/ninja obstacle course so, if you want to actually swim [do some lengths etc] then the only place you can do this was initially only open in August and even then it is now taken over by an obstacle. The indoor sections are open all year round. You have to pay extra to access the slides - not too crazy at 500 or 600yen depending on the day for unlimited access (you're given a wristband).
Breakfast was ok. Wide variety of foods - some of which I wouldn't normally associate with breakfast, but still nice to have choices. Signage claims it gets busy after 8am. This is definitely not true - it's busy when it first opens at 7am and then slowly gets quieter over the 7~10 opening times (last entry at 9:30). Can't speak about weekends tho.
Shuttle bus is busiest at the 5pm time slot.
Overall, a ”resort” that claims to be 4 stars it most certainly isn't. 2 stars yes. 2.5 maybe. But the whole place just feels quite dated and far from the luxury expected from a ”4 star hotel”.
Apart from the bed as I've already mentioned, the room was a good enough size but all the decor and controls were old. The Aircon control was worn and glitchy (button presses would turn it off etc) but at least it worked and made the room the temp we wanted. The lighting panel has had so many changes there are stickers on it to blank out buttons which no longer function - fair enough, but maybe spend a bit of money on a decent upgrade??? This hotel isn't cheap!
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Precio por noche desde5,828 INR
Fecha de publicación: 16 mar 2025
Usuario invitado
Las comodidades eran excelentes, estaba a poca distancia a pie de la estación de Sapporo y había dos supermercados Seico cerca, así que la ubicación era excelente. ¡Me encantaría volver a alojarme allí!
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Precio por noche desde3,247 INR