Hoteles con spa en Sapporo

Our stay at Chalet Ivy Jozankei was truly memorable and one of the best luxury hotel experiences we have had in Japan. The hotel is beautifully designed, impeccably maintained, and the hospitality from most of the staff was exceptional. We were warmly welcomed by a lovely lady at reception (whose name I unfortunately did not catch), who shared that she personally grows the beautiful flowers displayed in the hotel's sitting area. That personal touch immediately made us feel at home. Mr. Tai, who checked us in, was friendly, patient, courteous and professional. He took the time to explain the room features and hotel facilities in detail, making us feel genuinely welcomed. The cleanliness deserves special recognition. I am particularly sensitive to cleanliness and usually notice dust very easily, yet I could not find a single speck of dirt anywhere in the room. It is honestly one of the cleanest hotels I have ever stayed in. The lounge was another highlight. Each guest received a ¥1,000 alcoholic drink credit, and the complimentary snacks featured premium Hokkaido brands such as LeTAO, Yoshimi and Ryugetsu, making the experience feel truly luxurious. Dinner was outstanding. Every course was beautifully presented and delicious, while the restaurant staff provided attentive and polished service. The hotel's tasteful interior perfectly complemented the stunning views of the lush greenery and Toyohira River. We were also delighted to find beautifully cut and chilled melon and strawberries waiting in our room upon arrival. It was a thoughtful welcome that reflected the hotel's exceptional attention to detail. Breakfast was equally impressive, with beautifully prepared dishes that made each morning enjoyable. The private onsen in our room was undoubtedly one of the highlights of our stay, allowing us to relax while enjoying the peaceful natural surroundings. While our overall experience was excellent, I have a few suggestions for improvement. One Japanese male staff member who was on duty during check-in and later that evening came across as rather cold. On several occasions, I smiled and greeted him, but he did not acknowledge me and simply walked away. The contrast with the warmth shown by the rest of the team was quite noticeable. As such a premium property, it would also be wonderful if the hotel could offer more cultural or wellness activities, such as tea appreciation sessions, guided evening walks or seasonal experiences. During a previous stay at Capella Singapore, these activities became some of the most memorable parts of our visit, and I believe Chalet Ivy Jozankei has the perfect setting to offer something similar. I would also like to suggest a different restaurant seating arrangement for tables of four. Currently, only two guests can enjoy the beautiful river and greenery views while the other two face the interior of the restaurant. Arranging the tables perpendicular to the windows would allow all four guests to enjoy the spectacular scenery during their meal. Lastly, although we appreciated receiving tickets to the Summer Night Illumination Festival, accessing the main street requires walking up a very steep slope that is shared with vehicles, which could be challenging and potentially unsafe for elderly guests. In the future, perhaps a pedestrian bridge connecting Level 5 directly to the street level could improve accessibility and safety. Overall, Chalet Ivy Jozankei delivered an exceptional luxury experience with outstanding cleanliness, thoughtful hospitality, remarkable cuisine and beautiful surroundings. We thoroughly enjoyed our stay and would happily return in the future. Thank you to the entire team for making our visit so memorable.

This was hands down one of the best stays I’ve ever had in Japan. From the moment we arrived, everything exceeded expectations. The location was ideal—peaceful and scenic. Waking up to the fresh air and beautiful surroundings felt truly special. The room was spotless, spacious, and thoughtfully designed, blending comfort with Japanese aesthetics. The staffs are always helpful and friendly. I would absolutely stay here again and recommend it to anyone without hesitation.🌟👍👍

I loved Nukumori No Yado Furukawa! I was an American solo traveler, but my wife is Japanese (we have 2 boys), so I am very familiar with Japanese culture. I wanted to go to a place that Japanese people would love, not a tourist-focused place. From the moment I entered, the service was excellent. I was greeted, checked in quickly, then accompanied to my room for explanations of how everything operates. My room was very comfortable. The facilities, including bath area, foot soaking areas, lobby, lounges, etc. - were all clean and comfortable. The lounge next to the lobby was a cozy place to relax, and most of the lounges included food and drink during at least some point of the day. I visited in mid-October so the leaves were changing color and the temperature outside was crisp but not too cold. Breakfast and dinner were outstanding. I hope to return again with the rest of my family. Highly recommended!

Confort moderno con servicio excepcional. Recientemente nos quedamos en este hotel de 3 noches y fue muy impresionado. El ambiente y la habitación: El hotel dispone de un diseño limpio y mediocre. La habitación era decente, no muy pequeña para 2 personas, y estaba perfectamente mantenida. ิิิิฺ-Las modernas instalaciones incluyen una máquina Nespresso y una televisión inteligente con Netflix nos han hecho muy cómodo la estancia cuando nos nevemos fuera. La habitación se refresca con agua potable. Servicio: El personal de la ciudad es el verdadero hotel, es muy amable, siempre nos saluda con un sonrisa. Ubicación y cena: El hotel está situado en el centro de la ciudad, pero no se encuentra en el centro de la ciudad, pero está a poca distancia de caminar a todo. El hotel dispone de una amplia variedad de restaurantes y restaurantes, y ofrece una amplia variedad de restaurantes y restaurantes. Una pequeña nota para mejorar: La única cosa que me perdí fue la capacidad de abrir una ventana ligeramente. Verdict: Altamente recomendado para aquellos que valoran la limpieza, la estética moderna y el servicio de primera calidad.

If I could give it more stars, I would. Everything was perfect. It was amazing to see the harp player play on the lobby. My wife and I really loved it. The room was large and great! Every little thing was perfect!! The dining room was very nice. It was the best place we have stayed in.

Not the most convenient way to get if arriving on a international flight since there is no direct airport to Jozankei bus due to temporary or permanent suspension. However, once you arrive, the stress melts away with various types of onsen (in room, public, paid private, etc.) and the place feeds you well. The lounge area really knows how to keep the guest fed with assorted local delicacies from early morning (few pastries and Hokkaido milk with berries) to late night drinks and nibbles (rice, pickles, sweets and assorted Japanese sakes and beer). The onsen also is stocked with popsicles and full toiletries. The only subpar experience was the Kaiseki dinner which I felt it was just OK compared to many exceptional restaurants and ryokans in Japan that excels in gastronomy, on the other hand, the breakfast was tasty with great local selections (steamed potatoes with Hokkaido butter was so good). The room decor and feature is like many other ryokans in Japan and the service was also polite but not personalized nor attentive. Having said that, I would recommend this place but when I visited, most of the guests were foreigners and not Japanese.

La ubicación es excelente, muy cerca de la estación de Sapporo. El personal de recepción es un poco meticuloso, pero no hay problema; recoger la llave y registrarme en la habitación fue sencillo. Elegí una habitación doble, así que era un poco más grande, limpia y ordenada. El colchón era muy grueso y alto; tengan cuidado si viajan con personas mayores (aunque la verdad es que era muy cómodo). La ducha tenía buena presión de agua y la temperatura era perfecta. La habitación era más grande de lo habitual, así que no necesité usar los baños públicos. Me fui temprano al día siguiente sin desayunar. A juzgar por la fachada, el lugar parece bastante pequeño. Me alojé una noche de paso y quedé más satisfecho de lo que esperaba. Sin duda volveré a elegir esta habitación la próxima vez.

La habitación era pequeña, pero estaba limpia y en buen estado. La ducha era pequeña, solo una habitación, pero tenía una bañera grande, así que estaba bien. Las comodidades también eran satisfactorias, incluyendo la espuma limpiadora. Sin embargo, la habitación era pequeña, así que me pregunté si sería difícil abrir dos maletas. Estaba ubicada en medio de las estaciones de Sapporo y Susukino, así que la ubicación era ideal para hacer turismo.

We’ve stayed here for 7 nights. Which was a bit longer stay for Sapporo. However as the weather was so bad with heavy snow, so we did enjoy our stays in hotel during the snowy weather. The breakfast is so great and we expect it every morning, as it includes a variety of foods so you always can find something to enjoy. All staffs are very friendly and welcoming, especially two male & senior chefs at ramen and omelette. We also bought spa in our room rate, so every night we did enjoy a pleasant spa( though it’s not hot spring). In front of hotel, there is a small mall - BIVI , which with some good restaurants ,nice cafe (Gentle Bagel) and coop. Even at the heavy snowing days, you have no worries to spend time in. B1 with very practical laundry service , costs are fairly . If you have budget, you can choose only room (without breakfast and spa) plans, which is with very CP, strongly recommended.

Bed is rock hard. After 4 nights, I have serious back ache, plus I'm lacking in sleep, due to how hard and uncomfortable the bed was. The pool facility wasn't fully open (it only does so in August). The last week in July at least opens the some of the outside area for use, but it doesn't fully open until August. They'd also made the 25m outside pool a wipeout/ninja obstacle course so, if you want to actually swim [do some lengths etc] then the only place you can do this was initially only open in August and even then it is now taken over by an obstacle. The indoor sections are open all year round. You have to pay extra to access the slides - not too crazy at 500 or 600yen depending on the day for unlimited access (you're given a wristband). Breakfast was ok. Wide variety of foods - some of which I wouldn't normally associate with breakfast, but still nice to have choices. Signage claims it gets busy after 8am. This is definitely not true - it's busy when it first opens at 7am and then slowly gets quieter over the 7~10 opening times (last entry at 9:30). Can't speak about weekends tho. Shuttle bus is busiest at the 5pm time slot. Overall, a ”resort” that claims to be 4 stars it most certainly isn't. 2 stars yes. 2.5 maybe. But the whole place just feels quite dated and far from the luxury expected from a ”4 star hotel”. Apart from the bed as I've already mentioned, the room was a good enough size but all the decor and controls were old. The Aircon control was worn and glitchy (button presses would turn it off etc) but at least it worked and made the room the temp we wanted. The lighting panel has had so many changes there are stickers on it to blank out buttons which no longer function - fair enough, but maybe spend a bit of money on a decent upgrade??? This hotel isn't cheap!