Hoteles con spa en Sapporo

Our stay at Chalet Ivy Jozankei was truly memorable and one of the best luxury hotel experiences we have had in Japan. The hotel is beautifully designed, impeccably maintained, and the hospitality from most of the staff was exceptional. We were warmly welcomed by a lovely lady at reception (whose name I unfortunately did not catch), who shared that she personally grows the beautiful flowers displayed in the hotel's sitting area. That personal touch immediately made us feel at home. Mr. Tai, who checked us in, was friendly, patient, courteous and professional. He took the time to explain the room features and hotel facilities in detail, making us feel genuinely welcomed. The cleanliness deserves special recognition. I am particularly sensitive to cleanliness and usually notice dust very easily, yet I could not find a single speck of dirt anywhere in the room. It is honestly one of the cleanest hotels I have ever stayed in. The lounge was another highlight. Each guest received a ¥1,000 alcoholic drink credit, and the complimentary snacks featured premium Hokkaido brands such as LeTAO, Yoshimi and Ryugetsu, making the experience feel truly luxurious. Dinner was outstanding. Every course was beautifully presented and delicious, while the restaurant staff provided attentive and polished service. The hotel's tasteful interior perfectly complemented the stunning views of the lush greenery and Toyohira River. We were also delighted to find beautifully cut and chilled melon and strawberries waiting in our room upon arrival. It was a thoughtful welcome that reflected the hotel's exceptional attention to detail. Breakfast was equally impressive, with beautifully prepared dishes that made each morning enjoyable. The private onsen in our room was undoubtedly one of the highlights of our stay, allowing us to relax while enjoying the peaceful natural surroundings. While our overall experience was excellent, I have a few suggestions for improvement. One Japanese male staff member who was on duty during check-in and later that evening came across as rather cold. On several occasions, I smiled and greeted him, but he did not acknowledge me and simply walked away. The contrast with the warmth shown by the rest of the team was quite noticeable. As such a premium property, it would also be wonderful if the hotel could offer more cultural or wellness activities, such as tea appreciation sessions, guided evening walks or seasonal experiences. During a previous stay at Capella Singapore, these activities became some of the most memorable parts of our visit, and I believe Chalet Ivy Jozankei has the perfect setting to offer something similar. I would also like to suggest a different restaurant seating arrangement for tables of four. Currently, only two guests can enjoy the beautiful river and greenery views while the other two face the interior of the restaurant. Arranging the tables perpendicular to the windows would allow all four guests to enjoy the spectacular scenery during their meal. Lastly, although we appreciated receiving tickets to the Summer Night Illumination Festival, accessing the main street requires walking up a very steep slope that is shared with vehicles, which could be challenging and potentially unsafe for elderly guests. In the future, perhaps a pedestrian bridge connecting Level 5 directly to the street level could improve accessibility and safety. Overall, Chalet Ivy Jozankei delivered an exceptional luxury experience with outstanding cleanliness, thoughtful hospitality, remarkable cuisine and beautiful surroundings. We thoroughly enjoyed our stay and would happily return in the future. Thank you to the entire team for making our visit so memorable.

Un Hokkido Escape mágico-El Alto Absoluto de Mi viaje. El hotel es un hotel con una gran variedad de servicios, y es un hotel con una gran variedad de servicios. Evidencias del Estadío: Bienvenido: Bienvenido con humildes sonrisas japonesas y una verdadera hospitalidad, seguido de una elección de vino brillante -un comienzo realmente sofisticado. La habitación: Con sólo 23 suites, se siente muy privada. La habitación era espaciosa y limpia, con tatami tradicional y un inodoro privado en la habitación. Ambiente y instalaciones: las zonas comunes incluyen un acogedor incendio, una biblioteca y una terraza que mira el mar y donde el lago se encuentra el río. Servicio y Logística: servicio de clase mundial de un equipo muy amable. Nota sobre ubicación: Aunque no está en una zona de caminar a distancia durante el invierno, el hotel es un destino en sí mismo. ¡Nos quedaremos en el hotel para experimentar esta belleza en otras temporadas! La comida de la cocina es una comida muy buena, y la comida de la cocina es muy buena y deliciosa. Incluso ofrecen unas cenas de noche tan pensadas como dulces japoneses y sopa caliente.

The hotel is short distance away from the major sightseeing spots at jozankei, but still walkable distance. That allows a tranquil and relaxing environment which you can truly enjoy the stay and immerse yourself into the nature. The resort is beautiful and room is super spacious. The buffet is wonderful. All the food are very fresh which make you feel very healthy. The onsen are nice. However, I found the temperature of outdoor bath too high. I feel recharged after the stay, both physically and mentally.

I can’t recommend this hotel enough – it was one of the highlights of our Hokkaido trip! The free shuttle bus service to and from Sapporo Station (both ways) made everything so convenient. No need to worry about taxis or public transport after a long day – just hop on and relax. Super thoughtful and saved us a lot of hassle. The decoration is beautifully traditional Japanese style – think elegant tatami rooms, shoji screens, and that authentic ryokan vibe. It felt very calming and immersive right from check-in. The onsen is absolutely superb! The water quality is excellent, the facilities are clean and well-maintained, and the views (especially the outdoor bath) are stunning – so relaxing after exploring Sapporo or Jozankei area. One of the best onsen experiences I’ve had. Breakfast buffet was a real treat: fresh Hokkaido ingredients shine through, with amazing seafood (uni, salmon roe, sashimi-grade fish), local veggies, and high-quality dishes. Everything tasted super fresh and delicious – perfect way to start the day. They even offer free hot wine and sparkling wine service in the evenings – such a nice touch! We really enjoyed sipping while unwinding. Honestly, I can’t say enough good things. Great value, authentic atmosphere, top-notch onsen, and thoughtful extras. Highly recommended! 🌸♨️

Not the most convenient way to get if arriving on a international flight since there is no direct airport to Jozankei bus due to temporary or permanent suspension. However, once you arrive, the stress melts away with various types of onsen (in room, public, paid private, etc.) and the place feeds you well. The lounge area really knows how to keep the guest fed with assorted local delicacies from early morning (few pastries and Hokkaido milk with berries) to late night drinks and nibbles (rice, pickles, sweets and assorted Japanese sakes and beer). The onsen also is stocked with popsicles and full toiletries. The only subpar experience was the Kaiseki dinner which I felt it was just OK compared to many exceptional restaurants and ryokans in Japan that excels in gastronomy, on the other hand, the breakfast was tasty with great local selections (steamed potatoes with Hokkaido butter was so good). The room decor and feature is like many other ryokans in Japan and the service was also polite but not personalized nor attentive. Having said that, I would recommend this place but when I visited, most of the guests were foreigners and not Japanese.

La ubicación es excelente, muy cerca de la estación de Sapporo. El personal de recepción es un poco meticuloso, pero no hay problema; recoger la llave y registrarme en la habitación fue sencillo. Elegí una habitación doble, así que era un poco más grande, limpia y ordenada. El colchón era muy grueso y alto; tengan cuidado si viajan con personas mayores (aunque la verdad es que era muy cómodo). La ducha tenía buena presión de agua y la temperatura era perfecta. La habitación era más grande de lo habitual, así que no necesité usar los baños públicos. Me fui temprano al día siguiente sin desayunar. A juzgar por la fachada, el lugar parece bastante pequeño. Me alojé una noche de paso y quedé más satisfecho de lo que esperaba. Sin duda volveré a elegir esta habitación la próxima vez.

Hotel is in an awesome location right smack in the middle of li xiao lu no. 6. covered walkway and 5minutes walk to Poletown underground. Onsen is convenient, massage is good. Washing machine is free and right outside the onsen, just need to pay for the dryer. Microwave oven is available at level 2 and 6. There is complementary icecream and yoghurt depends on timing, can eat after onsen. Beside got seicomart and family mart. In winter, be careful if you are walking outside at pavement as it is slippery.

1. Hotel located near Odori Park metro station 2. Surrounded with many eating houses and the famous shopping street Tanukikojo Streets are also just few minutes walk from the hotel. 3. Hotel lobby and hotel restaurant are located in main building, and our room were in 2nd building. 4. There were coin-operated washer+dryer in some of the floors hence which is quite convenience for guests to use. 5. Breakfast were so so. 6. I have stayed in Holiday Inn hotel many times (1st time in Japan) and this is the 1st time i see Dove brand for shower and hair shampoo. Overall the hotel met my expectations.

Had great stay at this Hotel located across the train station. All the facilities and amenities were excellent , Breakfast at the top floor was excellent with so many options to choose . Staffs and everything was fantastic.

Bed is rock hard. After 4 nights, I have serious back ache, plus I'm lacking in sleep, due to how hard and uncomfortable the bed was. The pool facility wasn't fully open (it only does so in August). The last week in July at least opens the some of the outside area for use, but it doesn't fully open until August. They'd also made the 25m outside pool a wipeout/ninja obstacle course so, if you want to actually swim [do some lengths etc] then the only place you can do this was initially only open in August and even then it is now taken over by an obstacle. The indoor sections are open all year round. You have to pay extra to access the slides - not too crazy at 500 or 600yen depending on the day for unlimited access (you're given a wristband). Breakfast was ok. Wide variety of foods - some of which I wouldn't normally associate with breakfast, but still nice to have choices. Signage claims it gets busy after 8am. This is definitely not true - it's busy when it first opens at 7am and then slowly gets quieter over the 7~10 opening times (last entry at 9:30). Can't speak about weekends tho. Shuttle bus is busiest at the 5pm time slot. Overall, a ”resort” that claims to be 4 stars it most certainly isn't. 2 stars yes. 2.5 maybe. But the whole place just feels quite dated and far from the luxury expected from a ”4 star hotel”. Apart from the bed as I've already mentioned, the room was a good enough size but all the decor and controls were old. The Aircon control was worn and glitchy (button presses would turn it off etc) but at least it worked and made the room the temp we wanted. The lighting panel has had so many changes there are stickers on it to blank out buttons which no longer function - fair enough, but maybe spend a bit of money on a decent upgrade??? This hotel isn't cheap!