Hoteles con spa en Yakarta

Our stay at Shangri-La Jakarta was truly memorable. From the moment we arrived, the genuine warmth and professionalism of the team stood out. Every interaction felt sincere, and the staff consistently went above and beyond to make us feel welcome. What impressed us most was the exceptional care shown to our children. The team paid attention to the little details, interacted warmly with them, and made them feel special throughout our stay. Those thoughtful touches created a wonderful family experience and made a lasting impression. The rooms were spacious, comfortable, and well maintained, while the facilities were excellent. The breakfast offered a great variety with high-quality food, and the overall dining experience was equally impressive. A heartfelt thank you to the entire team for creating such a wonderful experience. We look forward to returning and would highly recommend this hotel, especially for families.

Wyndham Casablanca Jakarta se encuentra en una excelente ubicación, ya que el centro comercial Kota Casablanca está a solo 3 minutos a pie. La decoración y el diseño del hotel eran impresionantes. La habitación era espaciosa y muy limpia. El personal fue cortés y amable. Nos hizo sentir muy bienvenidos. El desayuno era enorme y la comida era deliciosa. La habitación en la que me alojé tenía problemas de aire acondicionado y los técnicos no pudieron resolverlo. Me ofrecieron trasladarme a otra habitación en el mismo piso; era una oferta justa. Si vuelvo a Yakarta, ¡espero volver a alojarme aquí!

Good facilities for fitness center, swimming with cold and warm indoor pool. Breakfast is decent with combination of asian and western food.

We spent 4 nights here at this hotel. The location is great, foods are around the corner as well as a mini market. The hotel service are reception are excellent. The room is clean and spacious. The room is a little outdated, but still good and didn't spoil our stay. The gym is good with all the machines you need. The pool is decent size. Our stay at this hotel was very good and we'll certainly stay here again in the near future.

When I first entered the hotel lobby, I was very excited, the place looked grand and impressive, perfectly matching its name. The staff were warm and welcoming, and the lobby smelled fresh and pleasant. However, once I received my room, I was shocked. The room was very small, outdated, and dimly lit. The bathroom was cramped and narrow. Housekeeping was slow, when I returned from lunch, the room had not yet been cleaned. When they finally arrived, I only asked them to replace the towels and replenish the coffee, tea, sugar, and mineral water. Since the bed had not been made that morning and I simply went straight to sleep, leaving it as it was, my power bank, which I had used earlier, was left behind and possibly hidden under the pillow. Unfortunately, it was my mistake not to check carefully before checking out the next day. I did send an email to the hotel regarding this, but I have not received any reply until now. On a positive note, the breakfast was excellent there was a wide variety of dishes to choose from, and the spread was both plentiful and appealing. And the hotel was just within walking distance of the nearby mall.

Overall, we had a pleasant stay at Maia Jakarta Hotel. The excellent service and strategic location made up for some of the shortcomings. Pros: 1. Service was excellent. The staff were friendly, attentive, and helpful throughout our stay. 2. The location is fantastic, directly opposite Thamrin City. 3. We booked the Suite, which was spacious enough for three of us. There was plenty of room to open and pack our luggage comfortably. 4. The hotel kindly provided complimentary breakfast for our third guest, which was a nice gesture. 5. The bed and pillows were very comfortable. The bed was large enough for two people, while our third guest slept on the sofa. 6. Indomaret is just a 3-minute walk away, which was very convenient. 7. Thamrin Mall is about a 5-minute walk away, and Grand Indonesia is around 10 minutes on foot. Cons: 1. We requested an extra pillow and quilt, and were informed there was an additional charge of IDR 50,000 and payment to be made directly to the housekeeping staff instead of being added to our room bill and settled during checkout, which felt rather unusual. 2. Hot water was only lukewarm and never got hot enough. 3. The room could not accommodate an extra bed despite our request, which may be inconvenient for some families or groups. 4. Only one key card was provided, which was inconvenient when our group wanted to head out separately. 5. The breakfast selection was quite basic with limited variety. 6. The room interior felt dated. The sliding toilet door was damaged and had to be forced open and closed by dragging it along the floor. 7. The shower area was extremely slippery, creating a safety concern. The bathroom ventilation was poor, and the shower drainage was slow, leaving the floor wet even the next morning. 8. The toilet faucet appeared dirty and could have been cleaned more thoroughly. you might also consider to bring universal adapter for powerpoints. Despite these issues, the outstanding service and excellent location made our stay ok. If the hotel refreshes its rooms and improves the bathroom facilities, it would provide an even better guest experience.

Excellent hotel with great service. Convenient location, comfortable bed, clean room with city view, and attentive staff. The entire experience was hassle-free and exceeded my expectations. Would recommend travellers to stay here without any worries.

A mixed bag of feelings here. I thought I was feeling lucky when they told me at check-in that I was getting a complimentary upgrade (to Deluxe) Unfortunately I was plagued with a number of recurrent issues. The room itself is very nice (311), best thing about it was the bed and the views into the city by the window. With that said, it did have a number of issues, so it was not the finished article in my mind (the safe locked without instructions, the wooden strip on the floor coming off making me trip, the kettle malfunctioning, not hot water on the basin, so had to use the kettle to shave daily) When I arrived, it had not been fully cleaned (see pictures) All of these were actually minor issues vs. other stuff I experienced, I didn't make much of it as I was getting an upgrade. The problems came a few days later when it started raining, and suddenly I was getting sore throats in the room with the temp marking almost 25c and the air con off. I had to take mucolytics and anti-flu tablets cause I was getting a bad cold there. I was wondering if the air conduct were releasing bad spores into the air because it was so tatty (pictures attached) So with no heating, I got cold there with 27c outside, I find this very very strange. But the much bigger problem was a few days later when I was hearing massive thumps, bangs and wall stomping from the room right above me, they had placed a family with 4 kids on top of me and it went on at all times in the evening. It got so bad that I requested a change of room, and surprise, they gave me a really REALLY bad downgrade to the 17th floor in a much smaller room, on a really grotty floor that looked like a 2 star highway motel. I thought maybe they were penalising me. The staff at reception told me the next day the people checked out, but the same noises continued another 2 days, so they lied to me or they placed another family with noisy children. The floor on top is super thin. You can hear anyone walking as if they re stomping on it.It will drive you crazy. I also heard people next door hammering something at 1 am in the morning for two nights straight. This hotel has big structural problems. I don't pay $520 to get tortured, it felt like it at some point. On a separate note, the breakfast service was more like a brunch, very varied and many choices (except for meat and fish that was very underwhelming) They had a temp control management problem, there were mornings when I touched the trays and they were at room temp. Also the plates for the hot section are not heated, so that with the powerful air con overhead translated into your hot food going lukewarm almost immediately, which makes it taste disgusting. It was only the last 2 or 3 days when I started placing my plates on the griddle for a few mins with the staff's permission, when I could finally start eating hot food. Due to this, I was getting ”stomach runs” every single day after breakfast, except for two days. This is a breach of H&S So there are several issues that affected my health here. The restaurant and cafe in the evening had some good meals. The Mexican had some Western tucker that I enjoyed, my last meal (Mexican enchiladas) was underwhelming, felt like cantine food that was microwaved and badly, because I had to send it back for being lukewarm. Overall I cannot recommend this hotel due to numerous health problems I suffered. I also discovered that if it weren't for the upgrade, I would have been given a horrible room like the one I saw quite possibly.(the room I received cost almost $1000 for two weeks, still very overpriced) This wasn't cheap, and I feel it was so expensive for what it was. Definitely not a 4 star, a 3 star is more befitting. The staff was mostly corteous, And premises are up to standard only in places. The gym was very nice. The pool area nice with some views, if only a little tiny..

Location is fantastic with lots of cafes and restaurants around. Room facilities were abit dated and old with cracks in the toilet and old room carpets.

Swiss Bell Hotel chain is very expensive compare to other 4 star hotels. Not worth for money. There are more 4 star hotels much better than this at lower price in this area. I have experienced that. First room they gave me is disgusting. Not clean and broken room. After I complained they gave me another room with same aminities. Booked as a double guest room. But amenities were for a single person. Location is very good. Near pondok indah mall. Staff also very good and friendly. But greedy management trying to earn big money, giving lower class hotel to customers. So the problem is Management. Not the staff. Also remember, there is no good seating lobby. Restaurant also high price food and drinks. . You can get much better hotel at lower price than this is my final conclusion