Novotel Citygate Hong Kong

Adecuado para viajeros en tránsito en el aeropuerto o en Disneyland. Incluso volvimos al hotel desde Disneyland a mitad de camino, ya que está muy cerca en tren. Creo que vale la pena el precio. El hotel no es tan antiguo como pensábamos y es más espacioso de lo que yo pensaba.

Arrived from a long flight and went to bed shortly after arrival. With we woke up we noticed quite a few things. The wallpaper was sagging and split open above the bed, the furnishings were in terrible condition with cracks all over the edges, the bathroom had a broken string pull chain, carpeting was filthy, even the tv remote was so old that you could not read the numbers on the key pad. The worse was the moldy grout in the shower and in the VENTING SYSTEM. It was so unhealthy that the sprinkler above the vent had mold growing on it. It looks like it hasn’t been refurbished for at least 20 years. When I explained the situation to the general manager, he said he would “ look into it.” I didn’t realize that all night long we were breathing in moldy air that may jeopardize our health. Overall, it was one night, and would definitely not stay again at this hotel. We are not sure how this hotel was “highly” rated.

+ Proximity to cable car, Citygate outlet, free airport transfer - High cost of living, bad breakfast

The facilities are a little bit old, so they need to update the decloration so that they have a competitive other new hotel because their location is good. Thank you for the services.

clean comfortable rooms, good service from the reception !

Novotel is always good 👍🏼 even though it's not new and the design is old-fashioned. The location is great. The room is spacious. The breakfast is as it should be in a hotel. There's only one drawback - why is it so dark in the corridor?