Kimpton Tsim Sha Tsui Hong Kong

The service at the bar during happy hour was not bad but the front desk did not do anything once complained that the creamer in the room is not fresh and it was a disappointment The view from the room is beautiful but the shower head water was not strong enough. The floor in the room was not clean enough and the water refilling bottle is a bit challenging even though is innovative Swimming pool staff is really doing their job recommended. Overall hotel experience is 3 out of 5

退房等待時間較久 應該將隊伍排序安排好 或者分開退房 和辦理入住隊伍 房間景色不錯 視野開闊 因限塑令 房間沒水 雖然在入住樓層自己裝水 有點不方便 畢竟酒店價格也擺在那 另外如果朋友出行稍微不方便換衣服 因為洗漱和床沒做間斷 比較適合情侶和家庭出行 拖鞋床品都很舒服 毛巾需要酒店多檢查 有條毛巾上還看到有些染色

Very nice hotel, new, one step away from MTR exit K, very near to famous Avenue of stars. I’ll stay again when I come back.

A 5-star hotel which is awfully overrated. Higher service level would be expected with HKD8k suite or should be charged less with those service. 1. Staff is polite but not attentive at least not a 5-star hotel level. 2. A newly-opened hotel with black dirts floating in bath tub. 3. Requested kid amenities during booking. Nothing was arranged. Need to request again. 4. Finding bin is kind of treasure hunt. Hidden in drawer. 5. Suite size room with only one box of tissue available. surprise. 6. Men razor is not available while it is a very common amenity. My first n my last time to stay.

I thought I was one of the first guests living in Kimpton Hongkong, but actually the opening time is 16th September, 3 days earlier! The Harbour view is great, room rate is reasonable, it’s much more bargain than Rosewood or Regent. And also grateful for the upgrade, hotel’s employees are very young, very energetic and hospitality here. I enjoyed the social hour very much at birdsongs. Although I gave five stars but your hotel with a lot of flaws. Sky garden and spa is not in operating, and the monitor of television in the room is blur, hot water jacuzzi not hot enough. Hotel offers 2 bottles for guests get water at corridor, I worried about someone pee inside😶🌫️😶🌫️, and I saw a stain moving in coffee machine. Anyway, I love here, I’ll be back, a new hotel is very busy for different affairs, such as extremely high room occupancy rate,but Kimpton’s employees are very impressive, I trust it will be better after few months.

Facilities very good and fantastic . Service is not up to standard The amenities are excellent and the decor is thoughtful. However, the reception staff clearly lacked experience. The bathtub was placed in the center of the room, and the alarm was located above it. The alarm sounded with the water normally used for showering, which was quite alarming.