Lee valoraciones de usuarios sobre hoteles en Prefectura de Fukuoka

Mercure Fukuoka Munakata Resort & Spa
4.4/595 Comentarios
I originally booked this hotel by mistake but was pleasantly surprised by some aspects of my stay. Tthe location was quite far from Fukuoka, where I had intended to stay for a concert. I arrived at the hotel around 11:30 AM–12 PM after an early morning flight, unaware that check-in wasn’t until 3 PM. When I approached the front desk, the receptionist—a young girl—gave me a strange look before informing me of the check-in time. The lack of warmth in her greeting was disappointing, especially compared to my experiences at other hotels in Japan. The weather on February 6, the day of my arrival, was harsh—it was very windy as it was cold, and I had to walk from Seto bus stop to the hotel with two suitcases in freezing conditions. Exhausted from my flight and journey to Munakata, I had hoped for a more welcoming atmosphere. Instead, after a brief trip to a nearby Lawson to grab food, I returned to the hotel and waited in the lobby, as it was too cold to explore. By 2 PM, fatigue took over, and I lay down on the lobby couch to rest. Despite dozing off in the cold lobby, no staff member approached me. The heating system inside the hotel was weak, and I kept waking up from the biting cold. At 2:30 PM, I heard guests checking in, which surprised me—no one had informed me that I could start checking in earlier. When I lined up at the front desk, the same receptionist from earlier recognized me but seemed to push her colleague forward to assist me, which I found rude and unprofessional for a staff member at a four-star hotel. However, her colleague was kind and attentive. Since I speak Japanese, the check-in process went smoothly. There was an error on my part regarding my booking—I had mistakenly reserved my stay until February 10 instead of February 9. I explained this at the front desk, and the staff member tried to help but apologized, as the booking was made through a third-party site and couldn’t be refunded. I understood this and simply wanted to inform them of my earlier departure. The hotel itself is old but well-maintained. I stayed in a Japanese-style room, which, despite its age, was clean and comfortable. The air-conditioning unit was quite old, but amenities were available on the first floor. The hotel seems to be popular with families or tour groups. There are a lot of Korean guests as well. Even for a business hotel, customer service toward foreign solo travelers was severly lacking. It's embarassing to think that was the kind of training they gave their employees at a four star hotel. I'm writing this review while staying at Comfort Hotel, a cheaper chain of hotel but the omotenashi I received here is on another level. There isn’t much to do nearby Mercure Munakata. The closest kaisendon restaurant was about a 30-minute walk away. Unfortunately, the weather during my stay was terrible—windy and snowy—so I didn’t explore much. There was a church (?) next to the hotel, but nothing else of note. One of the highlights of the stay was the hot spring, which had both indoor and outdoor baths. I didn’t eat at the hotel restaurant, as the prices seemed high. A free shuttle bus is available to Togo Station, but you need to inform the front desk of your preferred departure time in advance. I didn’t take many photos of the hotel itself—there wasn’t much worth capturing besides the bath, where phones aren’t allowed. Would I stay here again? No. Would I recommend this hotel? No, especially not for solo foreign travelers.
Rakuten Stay Kokura Station
4.3/5106 Comentarios
1. Very spacious room for this price point to be honest. Could be because it's not a major city... 2. Kitchen equipment like induction cooker and pot and bowls and utensils were provided! Makes it possible to cook your own meals (or even just Maggie mee) fridge was very big so can buy drinks to store 3. Location was alright. Located along small alley but very near main road leading to shopping street and Kokura station. 4. Aircon and heater worked well. Great for winter weather 5. Bathroom ventilator was very strong. To the extent that it feels very cold after taking a shower. We tried closing the bathroom door at night and it was literally like a freezer in the morning when we open it. But also because of the ventilator, our clothes dried fast indoors 🥶 6. Now to the pain points. First got to be the facility management and check in check out process. This property does auto check in meaning there is no physical staff to handle your check in check out throughout. There is no receptionist at all. I made my booking 2- 3 hours prior to arriving at property. At the front door we were prompted to input entry passcode which we had no idea what it was (it's not the reservation number provided by the booking partner like Agoda or trip.com) tried to contact both the hotel helpline (there was a Jp phone number at the entrance but that's all, no other info whatsoever) and also escalated to Agoda (as I made my booking through Agoda for first nights) but no ans. In the end we had to enter property when someone unlocked the front entrance using her own passcode before we could speak to the helpdesk through the tablets. So it turns out that they claim most travellers would make their reservation at least a day prior to arrival, which was why system didn't capture my booking (yet ironically they allowed booking for same day check in .... When they clearly cannot manage the whole process) shouldn't there be more effort being put in to monitor for same day booking so the traveller doesn't get stuck at the front entrance especially in winter weather? We had to sit at the park nearby while trying to contact the helpdkesks but couldn't get through till the end...... The whole check in process was rather manual, basically you enter the info as prompted on screen then video call the helpline agent to verify before you'll get your passcode to your room. (All through tablet) Security seems alright if you're ok with the idea of using a keypad lock instead of having a physical room card? I guess customers just have to always make sure no one is looking when entering the passcode at the front door. Btw same passcode is used to enter hotel front entrance and for your room lock. All in all the biggest issue we found was the check in check out process. Overall stay was above average.
Oriental Hotel Fukuoka Hakata Station
4.5/51402 Comentarios
Hakata
Fantastic hotel near to JR hakata station, subway station, eateries, shops, shops and more shops... There was a Christmas market at JR hakata station. We were there every night during our stay in hakata. Great service from hotel frontdesk staff. The room was clean and comfortable. My first choice for a return trip to Hakata.
Nishitetsu Hotel Croom Hakata Gion Kushida Shrine
4.6/5730 Comentarios
Hakata
The hotel is conveniently located near the subway station, making it easily accessible. It features a modern yet traditional design, with rooms that have tatami-style flooring, futon mattresses, and a contemporary bathroom. The staff are welcoming and professional, ensuring a pleasant stay. Guests can also enjoy the on-site hot spring facilities, which are open to guests. I highly recommend this hotel to anyone looking for a comfortable and enjoyable stay in Fukuoka.
Canal City Fukuoka Washington Hotel
4.2/51097 Comentarios
Hakata
Very nice hotel conveniently located near JR station. Situated inside a big shopping mall with lots of stores and great foods. Walking distance to river front with nice views and lots of activities at night. Overall great experience. Just stayed too short. Should have stayed longer.
Hotel Dormy Inn Premium Hakata Canalcitymae Fukuoka
4.5/5297 Comentarios
Hakata
La estación de Hakata está a unos 10 minutos a pie y Canal City está muy cerca. La ubicación era estupenda, ya que estaba cerca de la estación de tren Tenjin Minami. No hace falta decir que las aguas termales fueron las mejores. ¡El helado que comes después de tomar unas aguas termales por la noche y el yogur que bebes después de tomar unas aguas termales por la mañana también son geniales! También disfruté mucho el ramen con salsa de soja gratis. El desayuno también era bueno! ¡Era un lugar donde no faltaba nada!
Hotel Monterey Fukuoka
4.5/51039 Comentarios
Hotel is next to subway station, however, there is distance (10-15 mins) from the Tianjin key shopping and dinning area. There is in-house car parking which is convenient for those staying in hotel with car. The service of front desk are professional and polite with good level of English.
Tokyu Stay Fukuoka Tenjin
4.5/5809 Comentarios
We stayed for 4 nights in residential room which provides kitchen facilities (we only used the kettle) as well as washer/dryer (which we used often and really grateful for this service). We stayed here too about a week ago and hotel provides free luggage storage (for our large suitcase) for our 2nd check in. Location is excellent with bus terminal and subway station very close by. Also surrounded by department stores, restaurants as well as Yatai. Reception staff always so attentive; they were also able to book us a taxi to the airport for our morning flight. Will definitely stay here for my future trips to Fukuoka.
Hotel Livemax Hakataekimae
4/5298 Comentarios
Hakata
Good but a little bit walking. Staff is so-so compared to staffs in Tokyo or Osaka, not that helpful and acccomodating. Room is big. Bed is small.
Hotel Front Inn Fukuoka Airport
4.4/559 Comentarios
Este lugar está cerca del aeropuerto nacional pero lejos del aeropuerto internacional. En la zona circundante hay algunos restaurantes. La habitación es bastante cómoda, pero está confundida para abrir una gran equipaje. Ofrecen baños gratuitos y hay todo-puede-beber. Hay 2 cosas que me decepcionaron 1. He hecho un error y he reservado una habitación para 1 persona y he hecho una llamada si podría ser un cambio para 2 personas. A la entrada del hotel, el hotel está muy bien situado, y el hotel está muy bien situado. El personal femenino se recalcula y tuve que pagar 4800 yenes. Sus honorarios adicionales son 4400 yen + 400 yen (impuesto de alojamiento para 2 personas). El hotel es un hotel de 3 estrellas. 2. Durante el descanso, oí un ruido y se desconectó el sonido vino del AC en la habitación. Aunque no lo usamos, el AC hizo ruido toda la noche. Estaba muy perturbado y falta de sueño para el personal de la oficina del frente: es mejor hablar lentamente pero claramente que rápido pero difícil de entender.

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Información útil

Número de hoteles306
Número de valoraciones51,941
Precio medio (entre semana)3,874 MXN$
Precio medio (fines de semana)5,520 MXN$