"Está bien, el precio está bien! El “Residence Umag” es un edificio adyacente del “Hotel Umag” y el aire de altura al grupo Plava Laguna. Conocemos otros 4* hoteles de la cadena - ¡debemos decir claramente que en general es más débil! ¡Es positivo mencionar la ubicación del hotel Umag y la posibilidad de comer en el restaurante cerca del mar! Las habitaciones en la Residence son en cierta medida restauradas modernas, pequeñas y modestas, pero suficientes para unos días! El baño es acostumbrado a ser demasiado pequeño... La cama era muy dura, demasiado dura para nuestros términos! La comida en la sala de comedor del hotel Umag era muy buena! Lamentablemente, la comida era más fría y no se cumplía con las comidas y las máquinas de bebidas... (El hotel parecía estar lleno de reservas!!!) . La sala de comedor necesitaría urgentemente un asesor de instalación y acústico, ya que es muy ruido... la posibilidad de comer al aire libre es excelente! Resumen: ¡La relación precio-eficacia es buena! Lamentablemente, falta el "amor al detalle", todo se siente estéril y se ve bien... ¡Es un gran jardinero! "

"The staff at the reception, and especially in the restaurant, are very pleasant, professional, and friendly. The wellness area is excellent — both in terms of the facilities offered and the spacious saunas and cleanliness. The resort’s surroundings are impressive, and the landscaping is truly remarkable. The accommodation we stayed in is very comfortable, well-equipped, clean, and spacious. However, there are several shortcomings in the apartment. The emergency light is installed directly above the bed. The green LED, which must remain on, shines directly into the faces of the guests sleeping in the bed, which is very uncomfortable. There are no bedside lamps on the nightstands. None of the lights in the apartment can be switched off from the bed — there are no light switches near the headboard (on either side). Therefore, when a guest wants to go to sleep and turn off the lights, they must get out of bed to do so. Similarly, at night, the guest has to walk through the apartment in the dark to turn on any light. If you provide a coffee machine and offer coffee capsules, why not also place two tea bags next to the kettle? I would also like to share a few additional impressions. We fully understand that, due to the low number of guests, dinner was served à la carte and there was no breakfast buffet. This was communicated to us during the reservation, so that part is completely fine. However, when we asked why the coffee machine was not turned on during breakfast, the explanation that this was also due to the small number of guests was simply unacceptable. I do not understand how “only” about thirty guests could be considered too few to justify turning on a coffee machine, especially since the total number of guests during the breakfast period was surely higher. Dinner on both days was, quite literally, disastrous — with Saturday’s dinner being particularly inedible. As you advertise yourselves as a 5-star resort with a special emphasis on a luxurious rooftop restaurant offering Istrian specialties, we would like an explanation as to why we were served food that would barely meet the standards of a student cafeteria. Attached is a photo of the meal served on Saturday: greasy French fries and a turkey roulade that was so dry and lukewarm it was simply inedible — downright awful. Where is at least some sort of salad with dinner? Visually and in taste, a complete failure. The starters were at the level of hospital food (rice pudding with a bit of green zucchini sauce, traces of chicken over a small amount of green salad topped with plain mustard, etc.). The day before, mashed potatoes and goulash, and so on. Another confusing detail: at breakfast, among the sauces on the buffet table, there were large bowls filled with mustard, horseradish, and similar condiments. We could not understand what these were meant to accompany, given that the buffet selection offered nothing that matched them besides a few cold cuts and cheese. In short, regardless of"

"Resort para pensionistas o jugar a tenis, No hay nada de ocio en la zona mas que un par de bares. El hotel esta muy bien decorado, el desayuno sin mas, pero las cenas horribles, solo hubo un dia donde realmente disfrure de la comida, me sentia como en un comedor escolar, todo congelado y calentado. Ninguna elaboración. Precios del bar en el hotel bastante inflados. Y cabe destacar que las tuberías de hotel se rompieron/ o abrieron por arte de magia desembocando al mar todas las aguas fecales. Enfin un sitio al que no volveremos, nos sentimos engañados por el precio que pagamos y la calidad que recibimos."

"Llegue de Noche, dentro de aquella obscuridad resaltaba el edificio del hotel, el excelente servicio es desde la llegada, las habitaciones muy confortables t con todos los servicios necesarios, amenities de marca y una vista espectacular al mar adriático, si te toca una noche de cielo despejado se alcanzara a vislumbrar la costa de Venecia, cuenta con una alberca majestuosa al aire libre y otra similar cubierta vale la pena el chapuzón. Mi única excepción es: porque poner un hotel de esta clase en un pueblito que no ofrece mayor interés turístico, sería mejor que estuviera un Pula. Además me toco una noche que hacia tanto aire que me interrumpió el sueño, el ruido era tan fuerte que por momentos pensé que volarían por los aires las sombrillas del área de piscina."

"1) We booked the hotel, making sure there was an elevator. I have serious health problems. This hotel is very large. We were given a room located dozens of meters from the reception in an annex building. Our room was in the basement, which was NOT served by the elevator. I asked the same day what about the amount to pay if we leave the next morning. I was told that the last 2 nights would not be due but I was also offered to change rooms the next day. 2) The next day, I was told that another room had already been reserved for the remaining 2 nights. I never gave my agreement. She insisted that I take this room which I refused in front of my categorical refusal, she offered me to speak to the manager. I refused since I did not see the reason. Finally she told me the amount due. Sounds like a scam. 3) All-purpose lunch with tasteless "fruit" juices"

"Depende de la temporada, es un poco tranquilo y mucha “vida” está desapareciendo. Dicho esto, me disfruté de la tranquilidad. Es cerca de 30 minutos a pie del centro, es justo por el mar. Hay pocos trenes para personas que no pueden caminar hasta aquí. El hotel está muy bien situado y está muy cerca de la ciudad. Una cosa que hay que notar cuando sales del aeropuerto en Puls nuestra transferencia llevó 2 horas a llegar allí... no te dicen que en los sitios web de los agentes de viajes!"

"Casa vieja y sucia tomada rutas ,pero sobre todo robado y año abierto la casa y robado 500 euros la recepción no sabemos nada.."

"Excelente ubicación. Vacaciones tranquilas de pareja. El Hotel Spirar tiene habitaciones modernas, grandes y justas, dispuestas en varios pisos. Desayuno y cena ricas y variadas, aunque medias como calidad. La vista de las habitaciones estándar no es el máximo, da en el patio interior. Considere con vistas al mar extra total o parcial. En el conjunto super recomendado."

"The room was initially infested with mosquitoes. I mean dozens, which was unusual. We spent the first two days disinfecting it, repeatedly. The first day, the room wasn't cleaned. The second day, it was, but not the bathroom. On the third day, it was already 3 PM, and I had to ask for someone to clean it up, despite the "Please make the room" sign that had been hanging since 9 AM. The bathroom flooded twice, with water coming out of the floor drain. We called a plumber, but the next day we were back to square one. We solved the problem by taking very short showers and using towel barriers on the floor. The toilet is too small to fit if you're taller than 120 cm (see photo). No bidet. The balcony overlooked a landfill for all five days (see photo). Dust and cobwebs falling from the ceiling. Strange stains on the phones (see photo), and everything else, which were cleaned on the fourth day by accident. The exhaust from the kitchen vented through the suspended ceiling of our bathroom: it felt like we were staying in a deli. The hotel lobby was crowded with chairs so tightly packed you couldn't even get through, lit by so much neon lighting it looked like a hospital waiting room. But the worst thing was the food in the restaurant, both for breakfast and dinner. 4 stars?? The food was worse than a company cafeteria: the seemingly wide selection of food was always 80% chicken, pasta, and potatoes, all cooked poorly. Any meat or fish was overcooked, rubbery, and tough. The scrambled eggs were a hard, dry omelette, broken into pieces. The pancakes looked like coasters. They didn't even know that salt is added to the pasta's cooking water, and that it shouldn't be cooked for 20 minutes... The pizza was raw. The cheeses and cured meats were worse than those at the discount store. The wine... let's draw a veil over it. The pie, reheated eight times, was as hard as wood. The shark was overcooked, like the sole of a shoe. The scorpion fish (or so I thought; there were almost never any labels, you ate blind) was just bones, and since it was overcooked... they wandered freely in the shapeless mass. The fried chicken was completely inedible, like wood. The meatballs bounced (I swear). The freshly made fritters were burnt on the outside and raw on the inside. The cevapcici, parmigiana, and omelette cooked on the spot that morning were decent. Too little. I've stayed in many other hotels everywhere and always had a good experience, so it's not that I have particularly delicate tastes. This is indecent, light years away from any of my other experiences. Embarrassing."