Hoteles en Sandy Springs con Bar

We were supposed to stay for a week, but checked out after the first night. Upon arrival at 5p (check in starts at 4p), we found a lobby full of waiting guests and were told that rooms were not ready yet. 2 hours later, we were finally checked in - at 7pm! The lobby still had at least 4 more families still waiting. The staff offered a measly ”sorry for the wait” but that was about it. No one was offered water or anything to drink, nothing to eat, etc while we waited for hours. In fact, one of the staff began complaining to her co-worker that she was going to quit the evening shift because she's tired of the guests being impatient and not understanding. Like WE were the problem. Hilton members who had used the app to check in were no exception. Still had to wait like everyone else. And nothing offered as compensation. When we finally did get to our room, it was pretty bad. The hotel is old and outdated, with stained carpet throughout the hallways, chipped furniture, dirty A/C units and gross bathrooms. Our room had a very strong, pungent smell of pinesol, lysol, and mold/mildew. It was so strong that both of us in the room got headaches after about an hour. Mine turned into a migraine. By morning, I was also stuffy and congested, mist likely from the mold they are obviously trying to mask with this disinfectant smell. Because we got into our room so late and many hotels in the area were unavailable, we stayed this first night but I had already booked another hotel for the rest of the week and we left by 7am. I went to the front desk to check out but no one was there & we had somewhere to be in the morning so I couldn't wait around. I decided I'd check out on the app and we left. The app wouldn't allow the check out since we were leaving 6 days early, so I tried calling the front desk. It went to voicemail so I left a message with my name, room number and the reasons we were checking out. I called 2 additional times that morning, both went to voicemail. After not hearing from anyone, I began dealing with Hilton customer service. It took Hilton 2 additional DAYS to reach someone and after leaving on Sunday, I finally received a receipt on Tuesday evening showing I had checked out 2 days prior. Still never heard from a live person from the hotel. This was an awful experience. We were there for 12 hours and were miserable every second of it. Do yourself a favor and avoid this place at all costs.

Habitaciones limpias, camas cómodas, bonitos balcones, habitaciones espaciosas.

El hotel de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad La habitación de la habitación era muy buena, y el personal de la habitación era muy bueno. Recomendé muy bien la ubicación 905 Crestline

I am normally not overly picky when it comes to hotels, but I would not stay here again. Reserved two queen rooms, requested adjoining and if not, at least next to each other as I was traveling with 5 teenage boys for a camp. Arrived at the hotel at 8pm to be told they were double/over booked so one room had to be a king. They were not adjoining, nor next to each other. The sofabed in the king room smelled so bad of urine that I almost gagged when I opened it up. The bathroom is in serious need of repair, the carpet is gross and sticky. All 5 boys had to sleep in the queen room which was tight. They “compensated” me at check in for the unavailability of the rooms we booked, by giving me the king room rate of $20 less. I was told they can’t do anything about the reservation system as “they allow the central reservation system to overbook rooms.” What??? Meanwhile my husband had booked this room and as the front desk was telling me there were not two queen rooms available as we had booked, he was on the phone with a woman who told him, no there are two available. I said this to the front desk male who said, you see me standing here talking to you, there is no woman here. I called the front desk later that evening after opening the sofabed and was told I could call back and talk to a manger between 10-2 the next day. Anxiously waiting to hear what he/she has to say. Really quite unacceptable. Additionally we tried to use the laundry facilities. Small with just two washers and two dryers. Only takes quarters as expected but no change machine and front desk had zero change. Breakfast left a bit to be desired. Very small and not well prepared for the amount of people. Location was good for what we needed. Right next door to a Walgreens and next to that is an Einstein Bagels…both walkable. Area seemed nice and safe but once we got to the hotel, we didn’t leave until checkout. Beds were ok but nothing great.