Los mejores hoteles de 5 estrellas en Rostock

We had our family Christmas here. Besides the nice design of the hotel and the clean rooms, there is nothing good about this place. The service here was unfriendly, slow, and disorganized from the start of our booking through check out. The staff seems to be mainly comprised of grumpy trainees. They also don’t seem to speak German or English very well, which understandably makes it difficult to provide good service. The painful experience started with the booking process. Our group wanted a block of 6 suites. The reservations team took 7-9 days to respond between each email, sometimes only after me following up. In the week leading up to our stay, the team was a bit more responsive, but in general they made it needlessly difficult to organize our stay with them. When we arrived, we didn’t even get a “hello” from the reception. The keys were shoved in our face and no info or help was offered (no info about breakfast, where the facilities were, no offer of help with our luggage). Except for the breakfast, the food is overpriced, the selection is not great, and taste-wise, the food was pretty bland and unmemorable. One night in da Mario, we waited 20 mins to get our leftovers packed, and we ended up just leaving as it seemed the staff had totally forgotten about us. Another night in the Brasserie, the staff seemed very annoyed to serve us - to be fair it was busy that night, but our group felt unwelcome and uncomfortable there. They’ve overpriced a lot of their food and drink; make sure to bring your own water bottles or you’ll be stuck paying 7,90€ for 0,5L water. One night we asked for two liters of water delivered to the room; the bill including service charge and tip was nearly 40€ 😄 The last little treat from their staff came today: due to illness, we needed to late cancel two of our spa reservations. When we canceled, the spa generously offered to let us cancel free of charge. However, after we left, their team emailed us to let us know nevermind, we would have to pay after all.

If you think this is a 5-star hotel then you've never stayed at a 5-star. Location is great, right at the beachfront. Everything else is mediocre at best. The rooms and balconies are tiny. Some of the employees were really lovely, others were obviously very annoyed by the guests. My wife was treated in a really rude way by one of the employees at the receiption, so she asked for the manager (first time ever she felt she had to do that). The explanation she got from the manager was that they they are aware of that persons behavior, but are short on staff (fachkraeftemangel) and therefore they cant afford to reprimand them. Except for the rooms (renovated), the hotel looks dated, but i guess their focus is on old people which probably like that style from back of the days of the German Democratic Republic (DDR). Overall, i felt like in an overpriced 3 star. Also, bathroom has a large peephole so you can watch from the room whatever the person inside is doing. Swimming Pool has a sewage problem and a slightly unpleasant odor.

El hotel tiene una ubicación super en el centro y el puerto. El servicio fue EXCEPTO. El personal muy amable, ya que somos 4 personas (2 adultos y 2 niños) había faltado una cama que fue acabada inmediatamente después de la información que nos habíamos dado. En la habitación había mucho espacio y todo limpio. El baño era grande y una hermosa ducha. Había un cocinero de agua con té, café para hacerlo. En el lobby hay agua, manzanas y dulces para llevar. La terraza de techo en 10 pisos o más estaba abierta para todos y tienes sillas de sol y una super vista al puerto y a la ciudad. Todos estabamos muy tranquilos.

Intercity Hotel Rostock was located at the main railway station on the outskirts of Rostock city. The hotel room was simply furnished but contained the essentials. However, the air quality was poor and the air conditioner worked poorly so it got very hot in the room. The cleanliness was as expected. The bathroom was small and simply decorated. The breakfast at the hotel was very good and varied, with a good selection of both hot and cold dishes. The staff seemed uninterested and were passive in meeting me as a guest. It lacked both smile and service attitude. Based on this, I can not recommend this hotel to others and will not visit it again myself.

2 of 5 points... 1 point is given to the location an the other to the breakfast-staff. They really do a good job. So whats wrong then? This hotel has a frontdesk staff that dont't have a clue of what service means. I will go as far as say that the front desk employees are the worst I ever has experienced. We arrived with a car and was advised to use the parking cellar of the shopping center. Well, it was full, and when we tried to get help from the front desk woman to find an other solution... there was no help to get at all. Great first impression. Well, we got the car parked at last somewhere, and we hoped not to get in touch with the front desk again in our 2 nights stay. On day two, we got back from a daytrip to Warnemünde and wanted to take a shower to get rid of the salt before going to a concert. Big suprise: The had not done housekeeping and there was no new towels. We didn't care to much about the messy bed, but when my wife tok a call down to the front desk and asked them to bring new towels... the lady in the front desk said no... you have to come and get them yourself! We asked, of course, why they didn't clean the room and the answer was: You have to give a message to the front desk if you want your room cleaned!!!!! Well, thats's a touch of old DDR for you. Sorry but this hotel needs to get new staff for the front desk to get 2 more points. And a further advice... Add a waterheather with coffee in the rooms and a small fridge like all other hotel-rooms to get one more.

We visited Rostock for the first time my wife and I. We stayed at Vienna House Sonne for 11 days. On our arrival, we met with Sonja who made us feel at home.. She met us every morning to see if all was perfect.. Indeed, everything was perfect.. the staff was always smiling and ready to help. The hotel is wonderful and very well situated in the heart of Neuw Markt..! All shops and city life at a walking distance. Trams to different part of Rostock were available and the station is at 30secs walk from the hotel. Thank you Sonja H and your staff for making our stay in Rostock memorable…! ❤️❤️ Vielen Dank 🙏

Hotel Rittmeister de Rostock está a solo diez minutos en coche de Palacio de deportes y congresos StadtHalle Rostock y Universidad de Rostock. Además, este hotel se encuentra a 3,6 km de Zoológico de Rostock y a 3,8 km de Puerta Kröpeliner Tor.Apreciarás las instalaciones de ocio, que incluyen una piscina cubierta, sauna y bicicletas de alquiler. Encontrarás también conexión a Internet wifi gratis, asistencia turística (adquisición de entradas) y un salón de eventos.En Hotel Rittmeister tienes un restaurante a tu disposición, o la posibilidad de comprar algo de comer en su bar-cafetería. El desayuno bufé, con un coste adicional, se ofrece de lunes a viernes de 07:00 a 10:00, mientras que los fines de semana el horario es de 07:30 a 10:00.Tendrás check-out exprés, periódicos gratuitos en el vestíbulo y atención multilingüe a tu disposición. Hay un aparcamiento sin asistencia (de pago) disponible.Disfruta de una agradable estancia en una de las 21 habitaciones con televisión de pantalla plana. Mantén el contacto con los tuyos gracias a la la conexión wifi gratis. El baño privado con ducha está provisto de cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.

Si decides alojarte en The Green Rostock Apartment Hotel, disfrutarás de una magnífica ubicación en pleno centro de Rostock, a solo unos pasos de Kerkhofhaus y Ayuntamiento de Rostock. Además, este apartamento se encuentra a 0,2 km de Rostock Christmas Market y a 0,2 km de Nuevo Mercado.Con bicicletas de alquiler y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza donde sentarte a contemplar el paisaje. Encontrarás también conexión a Internet wifi gratis, tiendas en el alojamiento y asistencia turística (adquisición de entradas).Tendrás check-in exprés, check-out exprés y atención multilingüe a tu disposición. Hay un aparcamiento sin asistencia (de pago) disponible.Disfruta de una estancia fabulosa en una de las 15 habitaciones con decoraciones diferentes, todas equipadas con suelo radiante y televisión de pantalla plana. Las camas cuentan con colchones Select Comfort y ropa de cama de alta calidad para descansar plácidamente. La cocina está equipada con frigorífico, placa de cocina y microondas. Para los momentos de ocio, tendrás un reproductor de DVD, televisión con con canales por satélite y conexión a Internet por cable y wifi gratis.

Wir waren nicht zum ersten Mal im Trihotel. Diesmal hatten wir das Arrangement,, Couple Time „ . Vom Drei Gänge Menü bis zur Spa Suite für zwei war alles super. Das Essen im Trihotel ist wirklich ein Erlebnis. Das Restaurant,, Fünf Elemente „ ist wunderschön eingerichtet und das Personal sehr aufmerksam. Wir hatten dieses Mal auch ein Sektfrühstück im Bett. Mal was anderes und auch sehr lecker. Wir kommen gerne wieder und können dieses Hotel bestens empfehlen . Die Bushaltestelle vor der Tür und dann steht dem unbeschwerten Besuch von Warnemünde nichts im Wege.

Si decides alojarte en Hotel Denkmal 13 – Rostock, disfrutarás de una fantástica ubicación en pleno centro de Rostock, a menos de cinco minutos a pie de Puerta de Piedra y Ayuntamiento de Rostock. Además, este hotel se encuentra a 0,4 km de Kerkhofhaus y a 0,4 km de Rostock Christmas Market.Con una terraza y jardín donde descansar y comodidades como conexión a Internet wifi gratis, ¡no te faltará de nada! Encontrarás además una televisión en la zona común y asistencia turística (adquisición de entradas).Toma algo de cocina mediterránea en Barilis, restaurante con un bar o lounge, aunque también puedes llamar al servicio de habitaciones con horario limitado. Se ofrece un desayuno continental todos los días con un coste adicional.Tendrás atención multilingüe, consigna de equipaje y un cajero automático a tu disposición. Hay un aparcamiento sin asistencia (de pago) disponible.Disfruta de una agradable estancia en una de las 6 habitaciones con televisión de pantalla plana. Las camas cuentan con colchones Select Comfort, edredón de plumas y ropa de cama de alta calidad para descansar plácidamente. Mantén el contacto con los tuyos gracias a la la conexión wifi gratis. El baño privado con bañera o ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo.