Tu alojamiento en Rostock

2 of 5 points... 1 point is given to the location an the other to the breakfast-staff. They really do a good job. So whats wrong then? This hotel has a frontdesk staff that dont't have a clue of what service means. I will go as far as say that the front desk employees are the worst I ever has experienced. We arrived with a car and was advised to use the parking cellar of the shopping center. Well, it was full, and when we tried to get help from the front desk woman to find an other solution... there was no help to get at all. Great first impression. Well, we got the car parked at last somewhere, and we hoped not to get in touch with the front desk again in our 2 nights stay. On day two, we got back from a daytrip to Warnemünde and wanted to take a shower to get rid of the salt before going to a concert. Big suprise: The had not done housekeeping and there was no new towels. We didn't care to much about the messy bed, but when my wife tok a call down to the front desk and asked them to bring new towels... the lady in the front desk said no... you have to come and get them yourself! We asked, of course, why they didn't clean the room and the answer was: You have to give a message to the front desk if you want your room cleaned!!!!! Well, thats's a touch of old DDR for you. Sorry but this hotel needs to get new staff for the front desk to get 2 more points. And a further advice... Add a waterheather with coffee in the rooms and a small fridge like all other hotel-rooms to get one more.

Wir waren nicht zum ersten Mal im Trihotel. Diesmal hatten wir das Arrangement,, Couple Time „ . Vom Drei Gänge Menü bis zur Spa Suite für zwei war alles super. Das Essen im Trihotel ist wirklich ein Erlebnis. Das Restaurant,, Fünf Elemente „ ist wunderschön eingerichtet und das Personal sehr aufmerksam. Wir hatten dieses Mal auch ein Sektfrühstück im Bett. Mal was anderes und auch sehr lecker. Wir kommen gerne wieder und können dieses Hotel bestens empfehlen . Die Bushaltestelle vor der Tür und dann steht dem unbeschwerten Besuch von Warnemünde nichts im Wege.

Ich war zum Konzert in der Stadthalle 100Meter zur Stadthalle besser geht es nicht ! Zur Stadt ist es auch nicht weit ! Leider hat das Hotel kein Parkplatz! Parken am Bahnhof und an der Stadthalle möglich !

Ich hatte aufgrund der schlechten Kritiken etwas Angst, wurde aber freudig überrascht. Sehr nettes Personal beim Empfang. Sehr sauberes Zimmer und bequemes Bett. Eine Flasche Wasser gab es kostenlos sowie Kaffee und Tee bis 22:30 Uhr. Das Bad ist praktisch und ja, die Duschwand ist etwas kurz, aber das Wasser, das daneben läuft, trocknet schnell ab. Die schlechten Bewertungen beim Frühstück verstehe ich auch nicht. Es war eine gute Auswahl (Käse, Aufschnitt, Bacon, Rührei usw.) und es wurde ständig nachgelegt. Einziges Manko die Parkplatzsituation.

We booked on arrival, the price was cheap and allowed us to stay for days with out stress, went across the road bought small grocery to eat inside our room that had a kitchenette with a toaster, pans,pots...everything we needed including a single plate stove. White clean towels, clean pillows and bedding. I will stay here again lots of places to visit were ten min drive away and a big shopping center a walking distance!

During a recent stay I had a health issue and called the front desk and spoke to one of the staff. She (sadly, I forget her name but it had an eastern European ring to it) was absolutely superb; she called an ambulance and the paramedics knocked on my room door only 20 minutes later. They let themselves in (as I was immobile) and took me to hospital. While I was in the A&E department I called again and the same lady made sure that room service would collect my belongings from the room and take them down to the front desk, where I later, after being released from hospital, was able to pick them up. The MotelOne staff deserve full marks for making sure a very difficult day did not turn out to be a really horrible one. My sincere thanks!