Royal Shaza Suites

"El hotel dispone de una amplia variedad de bebidas y de comidas."

Sheratton Regency Hotel

"I came here with my kids on a holiday trip. Considering that this hotel is close to the old town of Mombasa, I finally chose to stay here for one night. This hotel has nothing to do with Sheraton and Regent. It is a local hotel opened by locals. The English accent of the front desk is very strong. The room is small. The room we were given for the first time had a small living room, but the window faced the corridor. After changing to another room, although there was a window facing the outdoors, it was noisy because it was facing the street. Fortunately, we didn't have sleep disorders, so we just made do with it. The room made people have no desire to take pictures at all. The bathroom was equivalent to the domestic farmhouse level, so there were no photos left. The only good thing is that there is a woods restaurant next door downstairs, which should be a better local Western restaurant. The hygiene and taste are relatively guaranteed. If someone chooses to register, they can go to the next door for dinner. For photos of food, please refer to pictures 3 and 4. ."

Baobab Holiday Resort

"Awesome place and spacious rooms. Service was excellent, Mr Rene was extra helpful and always smiling. The food was also delicious. I also observed a good management system. will definitely be back. Thank you baobab for the wonderful stay."

Mira Heights Suite & Conferencing

Hotel English Point Marina & Spa

"El hotel es bonito pero necesita pintura y mantenimiento. Las telas están rotas, también las rayas. Nosotros nos quedamos 5 días y el vidrio de ventana roto en el restaurante principal no fue sustituido!! Parece tan amargo. No es un hotel barato.  El personal era amable y alegre.  Desayuno. Debe ser mejorado. Las opciones son suficientes, pero el estándar de platos cocidos es abominable. Por ejemplo, su Mombasa llena de platos swahili, sin embargo su mamambri es duro biscoito y no utilizan las harinas correctas para bazi. Podrían sacarlos de la antigua ciudad si no tienen los chefs correctos.  Les di un commento y fueron muy amables y me escucharon."

Hotel Sisters and Spa

"Good reception Private parking facilities Clean swimming pool Nice fresh food from the restaurant Cozy bar lounge Clean rooms Ample parking area Few minute walk to the beach Tight security Jovial and happy staff members Clean and tidy area"

Royal Court Hotel

"The staff here are amazing, they went above and beyond to help us. The buffet food is all delicious. I am vegetarian and there were lots of options, my friend eats meat and swears the tika masala chicken is the best in all of Africa. I especially recommend banana bread with masala tea for breakfast. Every staff member was friendly and attentive and wanting to assist. Hot showers, cool air-con, great food. Highly recommend"

Cocoa Luxury Resort

"Este hotel está convenientemente ubicado junto a la hermosa playa de Nyali, pero ahí se acaban las cosas buenas. Muthu está muy mal mantenido, con un edificio derrumbado en la parte trasera derecha de la piscina. Todas las habitaciones tienen mosquiteras rotas y manchadas. Los baños están oxidados y sucios; en la primera habitación donde nos pusieron, el agua goteaba del inodoro. El aire acondicionado funciona, pero suena como si fuera a explotar. Y el ascensor está roto, así que estás en la cuarta planta. También pedimos comida del restaurante, pero tuvimos que devolverla porque el biriani de pollo estaba malogrado y los espaguetis a la boloñesa estaban tan salados que mi esposa intentó echarles agua para que salieran mejor, sin éxito. Finalmente, todo el equipo no se comunica entre sí y Trip.com no puede contactarlos. El gerente del restaurante nos dijo que no tendríamos que pagar la comida que devolvimos. Nunca le avisó al personal de recepción y tuvimos que discutir con los guardias de la puerta del hotel para que dejaran salir nuestro taxi durante media hora antes de tener que salir a la fuerza. Por favor, no se alojen aquí, no vale la pena. Vayan a algún lugar cerca de la playa de Diani; es mucho mejor por allí."

Neptune Beach Resort - All Inclusive

"I decided to take a walk to the facility in Mombasa and probably consider a booking. On arriving, the guard gave me a weird look and asked where I was heading to. I told him and he refused to open the gate. He chased me and uttered some words. I understood it's because I didn't come in driving. Went to the next facility where will spending 4 nights. The customer service there is top-notch and the place is full. Do such hotels understand what they lose with poorly trained staff at the point of entry? One of these days I would like to meet one of the directors of Neptune and ask him qualifications of accessible Neptune. That name all inclusive should be out to action"