Lee valoraciones de usuarios sobre hoteles en Kumarakom

Paradise Resort
3.8/559 Comentarios
Me and a colleague booked this resort for a 1 night stay on 18th September through MMT as part of a business meeting with a client based out of Kottayam. We were traveling from Bangalore and reached the resort at 12pm as per the check in time stated in the booking confirmation, but from reception it was told that they've recently changed the check in time to 2pm however it wasn'tcommunicated to us. After talking and waiting for about half an hour they've alloted the room. Below are our specific experience at Paradise Resort, Kumarakom: 1. Food options in the menu weren't available. Said that there is a party going on for another group, so cheff is busy with that and only limited items are available for other guests. 2. We were having a beer sitting at the varantha of our cottage. Then a staff came, said that he's the GM of the resort and told us there is a police officer and group of friends staying in the resort (two cottage after ours), so we cannot have beer in our cottage's varantha. But this group of people were enjoying drinks in front of their cottage and walking around the property with liquor. So we had a little bit of argument, and our point was ”the rule within the resort should be same for all guests.” The GM wasn't ready to accept that and behaved us in an unprofessional tone. He was often saying he's the GM, also said that they've contact with politicians, police and local leaders, so if you doesn't want to stay then you should leave. It was clear threatening and an unacceptable way of communication from a person who should be treating all customers equally. 3. Finally we complained at MMT and vacated the resort 2 hours after check-in. Even when we were leaving, the way staff and GM communicated was inappropriate. 4. After vacating, we've booked Abad Whispering Palms (a nearby resort) and stayed there overnight. It was an amazing experience at Abad and from all staffs. 5. Overall, Paradise Resort management should give some sort of hospitality training to their staffs. I believe some of the reviews they've on google or other booking platforms are paid reviews. At present this resort doesn't even qualify for a 1 star rating.
The Zuri Kumarakom Kerala Resort & Spa
4.2/549 Comentarios
Este lugar está claramente pasado de sus vistas. El hotel está en una zona de 3 estrellas, donde el hotel está en una zona de 3 estrellas. La manutención y mantenimiento de la propiedad obviamente dedican una atención seria. Me informó que el bloqueo extendido de Covid -y el clima tropical y el aire húmedo, han tomado una enorme cantidad sobre la propiedad. En otras palabras, realmente no podemos hacer mucho! Sin embargo, supuestamente está en marcha una revalorización de la propiedad - no nos ayuda. La exposición de la gente de la ciudad es muy importante para el mundo, pero no es una exposición de la gente de la ciudad. Y lo mejor. - No encontraron bananas locales decentes, frescas y maduras para servir! Al almuerzo, el curry verde tailandés era especia - tan especia y ninguno de nosotros cuatro podía comer más de una limonada. Nos negamos a comerla y les pedimos que lo tomaran de nuevo. Nos dijeron que no podíamos pagar por la cena.
Taj Kumarakom Resort and Spa Kerala
4.6/554 Comentarios
Taj Kumarakom went above and beyond in keeping our stay so comfortable and relaxing. The property is so serene and calm . It will be one of our most memorable vacay. Icing on the cake was Priya, Gayathri, Smitha, Vinpugal and Pradeep going out of the way to help us experience the Kasavu Saree and Men’s dhoti- they arranged the outfit for us and also draped it as well. Taj hospitality is top notch. We would love to come back🙏
Rhythm Kumarakom
4.2/585 Comentarios
I recently stayed at a resort that offered a truly luxurious and serene experience. From the moment i arrived, the staff was incredibly attentive and ensured that all my needs were met. The room was spacious, elegantly decorated, and provided stunning views of the surrounding landscape. The amenities were top-notch, including a beautiful pool, well-equipped fitness center, and a variety of dining options that catered to every taste. The resort's spa was a highlight, offering a range of treatments that left me feeling relaxed and rejuvenated. The attention to detail and commitment to guest satisfaction were evident throughout my stay. Overall, it was the perfect getaway, combining luxury, comfort, and adventure in a beautiful setting. I would highly recommend this resort to anyone looking for a memorable and rejuvenating vacation.
Kumarakom Lake Resort
4.7/548 Comentarios
Avisando con 7 días de antelación que dos compañeros no habían podido embarcar por errores de visado y con el hotel lleno, kumarakom resort no quiso vender una de las dos villas pagadas y devolver el dinero de la de los 2 compañeros, dejándonos 2 villas, una para mi acompañante y la otra para mi. ABSURDO. Además, ni siquiera habiendo pagado toda la casa flotante para 4 pax, el hotel quiso ayudar vendiendo la villa que sobró. ABSURDO. En cambio los otros 2 hoteles uno Marari Beach resort CGH no nos devolvió el dinero porque solo faltavan unas horas para llegar pero nos dió un vaucher a entregar a los 2 compañeros que no pudieron viajar para usar la misma villa sin cargo antes de un año. Y el hotel Taj Malabar de Kochi no les cargó ni una sola Rupia a mis compañeros por faltar 10 dias de la llegada. MUCHO CUIDADO ES UN HOTEL SIN PIEDAD ni en ocasiones excepcionales. Mejor NO RESERVAR hasta casi el mismo día de llegar o ante cualquier imprevisto pierdes wl 100% de tu dinero. Notifying 7 days in advance that two colleagues had not been able to board due to visa errors and with the hotel full, kumarakom resort did not want to sell one of the two paid villas and return the money, leaving us 2 villas, one for my wife and the other for me. ABSURD. Also, not even having paid for the entire houseboat for 4 pax, the hotel wanted to help by selling the villa that was left over. ABSURD. On the other hand, the other 2 hotels, one the Marari Beach Resort CGH, did not refund our money because there were a few hours left to arrive, but they gave us a voucher to deliver to the 2 colleagues who they were unable to travel to use the same villa for free within a year. Y The Taj Malabar hotel in Kochi did not charge my companions even a single rupee for missing 10 days upon arrival. BE VERY CAREFUL, IT IS A HOTEL WITHOUT MERCY, nor on exceptional occasions do they come near you to help you. Better NOT RESERVE until almost the same day of arrival or before any unforeseen event you lose 100% of your money.
Coconut Lagoon Kumarakom- a CGH Earth Experience
4.6/547 Comentarios
Very good all-round experience. Even though we come from Mumbai and we have a great coast line in Maharashtra with lot of great places to stay at, CL is indeed a unique place. It's location is unique. With water all-around and boats to take people. We found the restaurants very cosy and homely and that’s not possible without food that is great and doesn’t feel like outside food. I liked the restaurant décor that ***** with our villa enhances the feel of being in a traditional Kerala set up. The staff are pleasant, soft spoken & prompt. I loved the dress code. Special thanks to Thomas for pouring filter coffee from a height and making it enjoyable. Am extremely indebted to Mr Dinesh for his valuable insights about temples of Kerala and his guidance to visit Shiva temple in Kottayam. He managed to make me skip eggs for breakfast (since we were visiting 4 Shiva temples:). That’s a feat. My Mom will be pleased because she never managed to have her way with me in skipping eggs on imp festival days!!! Thanks to Akshay at your sea food restaurant for making our dinner memorable. And finally, Thanks to Ms Shiny for the hospitality. She has warmth written all over her face and a lady like countenance that’s quite rare in the hospitality industry. Thank you for being what you are. Smita Das & Minoo Aunty

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Información útil

Número de hoteles87
Número de valoraciones925
Precio más alto28,539 MXN$
Precio más bajo356 MXN$
Precio medio (entre semana)3,316 MXN$
Precio medio (fines de semana)3,408 MXN$