Tu alojamiento en Kumarakom

I booked a 21-day Ayurvedic detox program at Niraamaya Retreats Backwaters & Beyond, expecting a 5-star luxury wellness experience. Unfortunately, it was anything but. In reality, this resort is not even a 3-star property, let alone 5. ✅ The Good ✔ Polite staff – They tried their best, but they are clearly undertrained and understaffed. ✔ Beautiful location – The serene backwater views could have been a highlight if the resort was well-maintained. ❌ The Bad 1️⃣ False Advertising 🏨 The resort is not a 5-star property. The facilities, service, and treatments are subpar. 🌿 The Ayurvedic program was poorly structured, and my prescribed medicine took 4 days to arrive, completely disrupting the detox plan. 2️⃣ Unhygienic and Neglected Facilities 🛏 Dirty rooms – Stained linens, dusty furniture, and unclean bathrooms. 🏊‍♂️ Private pool was dirty – The filters were off until I explicitly asked for them to be turned on. 🚿 Common areas were neglected – Bird droppings, insects, and a visible lack of maintenance everywhere. 3️⃣ Uncomfortable Accommodations 🛌 The bed was so stiff that I had trouble sleeping and woke up every morning with my whole body aching. 🚫 This is unacceptable for any hotel, let alone one claiming to be a luxury wellness retreat. 4️⃣ Unprofessional Service 🙅‍♂️ Staff lacked proper training and some struggled with English, making communication difficult. 🕷 A spider web (with what looked like a scorpion) at my doorstep took days to remove, until I finally requested it to be cleaned. 5️⃣ Unsupportive Management 📢 Management was not on top of running the operations. I felt the need to manage the staff for basic housekeeping and service. 🚨 The Ugly: I Had to Leave Early By the 5th day, I couldn’t take it anymore and left early, spending extra money to find better accommodation and treatments in Kochi. 💸 Instead of healing, I left stressed, exhausted, and financially strained. ⚠️ Final Thoughts: Avoid This Place!!! While the staff tried, the quality of the facility, cleanliness, quality of the program and poor service ruined this experience. This is not a luxury retreat, and I strongly advise against staying here…! Kerala deserves better representation than this.. 😞

Absolutely amazing stay. We had such a brilliant time, the hotel is unbelievably peaceful within a beautiful setting. The service was incredible. We especially enjoyed an e-bike tour with our guide Vishnu. He took us around the local area and introduced us to some of the villagers. It was utterly fascinating, and his knowledge on the people, customs and wildlife was spectacular. We also enjoyed a kayaking trip with Abhinash, who was very knowledgeable on all the local birds. Couldn’t recommend this hotel enough, we will definitely be back.

El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de El hotel es un hotel de 3 estrellas con un centro de interés de 3 estrellas. El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de La calidad es más que lo que se ha hecho.

Este lugar está claramente pasado de sus vistas. El hotel está en una zona de 3 estrellas, donde el hotel está en una zona de 3 estrellas. La manutención y mantenimiento de la propiedad obviamente dedican una atención seria. Me informó que el bloqueo extendido de Covid -y el clima tropical y el aire húmedo, han tomado una enorme cantidad sobre la propiedad. En otras palabras, realmente no podemos hacer mucho! Sin embargo, supuestamente está en marcha una revalorización de la propiedad - no nos ayuda. La exposición de la gente de la ciudad es muy importante para el mundo, pero no es una exposición de la gente de la ciudad. Y lo mejor. - No encontraron bananas locales decentes, frescas y maduras para servir! Al almuerzo, el curry verde tailandés era especia - tan especia y ninguno de nosotros cuatro podía comer más de una limonada. Nos negamos a comerla y les pedimos que lo tomaran de nuevo. Nos dijeron que no podíamos pagar por la cena.

My stay at Kumarakom Lake Resort was an unforgettable experience. From the moment I arrived, the impeccable attention to detail was evident, from the greeting on arrival to the beautifully maintained grounds to the thoughtfully curated houses. Every element was crafted to perfection, ensuring a truly luxurious stay. What set this resort apart was the personalized service and highly trained staff. Every team member went above and beyond, anticipating my needs and adding thoughtful touches throughout my visit and managing my expectations (I.e. regarding the visit to the bird sanctuary). I also loved the chance to try pottery. The buffet options were outstanding, offering an impressive selection of local Kerala dishes alongside international cuisine, all prepared with fresh, flavorful ingredients. If you’re looking for a resort that combines luxury, world-class service, and cultural experiences, Kumarakom Lake Resort is the perfect choice. Can’t wait to return!

Me and a colleague booked this resort for a 1 night stay on 18th September through MMT as part of a business meeting with a client based out of Kottayam. We were traveling from Bangalore and reached the resort at 12pm as per the check in time stated in the booking confirmation, but from reception it was told that they've recently changed the check in time to 2pm however it wasn'tcommunicated to us. After talking and waiting for about half an hour they've alloted the room. Below are our specific experience at Paradise Resort, Kumarakom: 1. Food options in the menu weren't available. Said that there is a party going on for another group, so cheff is busy with that and only limited items are available for other guests. 2. We were having a beer sitting at the varantha of our cottage. Then a staff came, said that he's the GM of the resort and told us there is a police officer and group of friends staying in the resort (two cottage after ours), so we cannot have beer in our cottage's varantha. But this group of people were enjoying drinks in front of their cottage and walking around the property with liquor. So we had a little bit of argument, and our point was ”the rule within the resort should be same for all guests.” The GM wasn't ready to accept that and behaved us in an unprofessional tone. He was often saying he's the GM, also said that they've contact with politicians, police and local leaders, so if you doesn't want to stay then you should leave. It was clear threatening and an unacceptable way of communication from a person who should be treating all customers equally. 3. Finally we complained at MMT and vacated the resort 2 hours after check-in. Even when we were leaving, the way staff and GM communicated was inappropriate. 4. After vacating, we've booked Abad Whispering Palms (a nearby resort) and stayed there overnight. It was an amazing experience at Abad and from all staffs. 5. Overall, Paradise Resort management should give some sort of hospitality training to their staffs. I believe some of the reviews they've on google or other booking platforms are paid reviews. At present this resort doesn't even qualify for a 1 star rating.