The Nap Mong Kok

酒店配備了拖鞋 一次性牙刷 無需轉接頭。

這次入住體驗超預期！房間乾淨整潔，床墊軟硬適中特別解乏。衞浴設施嶄新，熱水充足壓力大。前台小姐姐熱情專業，不僅提前確認需求，還幫忙升級了景觀房型。酒店位置絕佳，步行5分鐘到地鐵站、公交站，周邊美食超市一應俱全。性價比之王，下次來香港城市還會選擇這裏！

The customer service acted fast and excellently. I arrived earlier and was looking for a place for luggage storage, thankfully my bed was ready and I was able to check in earlier under the guidance of the customer service. Location was great since it is quite near to the MTR.

The pictures don’t match the location, the beddings weren’t washed well and were creased. It’s a unisex hostel but instead of having males in one room and females in the other you’re all mixed and feels unsafe. Finding the hostel was hard and outside the building is noisy and crowded. The showers were dirty too. I wanted a refund but unfortunately that wasn’t an option. The price doesn’t match the location.

附近有超市,麥當勞. 客服服務周到, 因曾反映洗手間去水渠口有氣味. 調動往別的理想房間. 隔音可以.床舖舒適.

The room was very little (we knew that) but the bathroom was tiny, it did not have a shower so you had to shower besides the toilet and get the whole bathroom wet (this was never shown on the photos of the hotel). It did not seem very clean, every time we would come in it would smell like sweat, the bathroom was mouldy and it was filled with cockroaches (when we notified the hotel they said they could ‘spray the room’ or cancel the reservation - they ‘sprayed’ but we still had roaches). The A/C was very dirty we never turned it on, gladly we had a window otherwise it would’ve been too warm. The towels provided were disgusting. Overall very dirty. The instructions to check in/ find the hotel were not clear (it’s in a building with many hotels and we did not know the floor) I wrote to request early check in or to drop our bags earlier and it’s very difficult to get a response as they use a chatbot so the responses take time (also for the check-in code). The positive aspect is its location, it’s very well located next to 2 main metro stations. Our room had a window so it was breathable and had a very nice view otherwise it would’ve been terrible.