"Beautiful place and not to far from Chepstow race course"

"Stayed at two rivers as I was attending a wedding nearby. Room only. Pros: Ample parking Allowed me to pick up my keycard early (as I would be at the wedding until after 10pm) Taylors coffee bags and Yorkshire tea in the room were better than the average hotel tea and coffee. Cons: The toilet seat was broken and had sticky tape holding it together. Not sure this is very sanitary. I would stay here again but for £120 per night a taped up toilet seat is not good enough."

"Don’t be fooled by social media. While the hotel looks great on the surface, the service was extremely poor and consistently missed the mark. I wouldn’t recommend staying here unless there are significant improvements in staff training and management, as the lack of service really let down what should have been an enjoyable stay. Our room had dirty marks all over the carpet, and used coffee pods from the previous stay had been left behind. When we entered the restaurant, we waited at the desk to be seated outside and were told by a member of the front-of-house team to go and find someone else inside who would seat us, with no indication of who we should speak to or where to go. We went inside but there was no one there to seat us, so we returned to the original staff member, who made us feel very uncomfortable, as though we were wasting his time. We eventually decided to sit in the bar area instead. We then waited over 10 minutes to order a drink at the bar, despite only three people being ahead of us in the queue and four members of staff working behind the bar. The staff appeared to be chatting amongst themselves with little urgency to serve waiting customers. The poor service continued when our food arrived, as we asked for cutlery and waited another five minutes before it was brought over. We made another attempt to get a drink from the bar later in the evening. Despite the bar being noticeably quiet and well staffed, this again took over 10 minutes, with only two people ahead of us and three members of staff working. We also sat outside in the garden and found our table surrounded by rubbish left by previous diners, with no apparent attempt to clear it despite staff being nearby. The tables were smeared with dried ketchup and clearly hadn’t been properly wiped down. There was also loud music being played in the garden area late into the evening, well past 11pm. This could be clearly heard from the Garden Rooms and was disruptive when trying to sleep. If you are staying in one of these rooms, I would be particularly mindful of this. The following morning at breakfast, we waited approximately 45 minutes for our food to arrive, despite there being only three occupied tables in the restaurant. I was particularly disappointed with the “red berry smoothie bowl”, which eventually arrived after around 40 minutes and turned out to be yoghurt with granola, with no smoothie blend in sight. More concerningly, it was labelled as vegan but had clearly been made with dairy yoghurt. Had the staff informed me of the change, I wouldn’t have minded, but not communicating a change to the ingredients is disappointing, particularly when it means the dish is completely different from what is described on the menu. My partner’s breakfast arrived with fried eggs that were completely cooked through and cold toast. Overall, this was a very disappointing stay. The hotel has clearly invested heavily in its appearance and social media presence, but the level of "

"La habitación es muy agradable, pero no es muy fácil. Desearíamos que nos quedaríamos más tiempo. "

"La habitación es muy confortable y confortable . Los propietarios nos han acogido muy bien y nuestra cena en el bar y desayuno la mañana siguiente fue excelente- casa hecha y buena calidad producto . Algunos de nuestros miembros de la familia se unieron a nosotros el día del funeral y se sirvieron café y té en el salón antes de pasear a la iglesia ."

"La habitación es un viejo hotel, una historia de cien años, puede experimentar este ambiente, un poco de juego de la memoria de Stevench. Si no se da a las cinco estrellas, es noche, el juego es muy abundante, la comida es un poco atractiva, las niñas deben pensar en lo que son solas. La casa vieja es naturalmente una casa desagradable, pero al fin y al cabo, el precio es allí."

"El hotel es muy antiguo y tiene un gran carácter, cerca de todo."

"A great place to stay when visiting the Chepstow area. We stayed in The Loft which is a large studio bedroom with kitchen area, sitting area and large bathroom with shower and roll top bath. There is everything you need for a self catering break. The bed and pillows are very comfortable. Outside patio for guests to use. Offas Duke path is just outside the back gate and Wintour's leap view is a 2 minute walk. Chepstow is a lovely small town with a few independent shops, good pubs and a castle. The Riverside is lovely for a stroll or to sit and watch the Peregrine Falcons swooping on the cliffs."