Hoteles Fairfield by Marriott en Charlotte

-El personal del hotel es muy atento. -Las habitaciones son sin escena. -La piscina estaba congelada -Apreciamos la opción de leche de avena en el desayuno. Deseo que haya más opciones veganas -Las mesas en el restaurante y los pisos son ridiculamente adhesivos. -El despacho frontal está acomodado, amable y agradable con los jóvenes Toddler (mi hijo es 2) y con los ancianos (mi padre es 84). -A pesar de estar muy ocupado con 2 bodas, el personal del hotel se mantuvo tranquilo - el lobby es amplio y cómodo. Disfrutamos de pasar tiempo con generaciones de miembros de la familia en los camas - la zona de piscina es relajada y zen - las camas son increíblemente cómodas - el personal de espera en los restaurantes son competentes, responsables, y profesional recomendo este hotel muy especialmente para fiestas de bodas y eventos. Estoy agradablemente sorprendido. No esperaba mucho desde que me quedé en hoteles Fairfield antes. La Charlotte Fairfield en la ciudad se siente más como una propiedad de nivel 5! La propiedad se siente más como un resortThe Fairfield Charlotte Uptown es un oasis en el centro de una pequeña ciudad.

Another great stay as always at Fairfield Inn & Suites by Marriott Charlotte University Research Park. Neighbor to UNC-Charlotte, IKEA, Top Golf, a ton of shopping and restaurants, incredibly easy access to parking and interstate, you really cannot go wrong with this spot.   That's all exterior.  Interior, Darin and team really have this place humming along.  Super friendly and helpful staff, excellent rooms, great workout room and meeting rooms, awesome daily complimentary breakfast, and back deck overlooking some relaxing scenery.  Darin and the team really treat you well here. I'll be back at this hotel for aure for all of my visits to the Charlotte/Concord area.

I rate this hotel low based on other Fairfield and Marriott Properties I stayed at. I request a soft mattress or two mattress covers on top mattress. . The request was made electronically when I make a reservation and I call the front desk. One week prior to visit, I got to speak to general maanger on phone. She said her bed do ”NOT” contain matress pads. I asked for an extra comforer or blanket in the room so I could sleep on top of the bed. When I arrived, the front desk confirmed the requests. However, neither the blanket or the extra matress cover/matress pad. However, there was one matress pad. When I walked through the hotel, the linen colest was left wide open. There I saw shelves of extra mattress pads and linens. After consulting with the front desk, i removed one mattress pad/cover and installed in on top the bed. (I had to make it as requested). The hotel itself needed a lot of repairs. Duck tape was used to hide carpet cuts. Exercise room equipment did not work. The guest washer and dryer did not work well. The steam of the water in the washer was very low. Normally a washer will take 20-30 minutes. This washer took 1.5 hours and did not rinse the soap out of my clothes. The dryer had a damper (removing moister from clothes) issue. The clothes were still damp after two dryer cycles. When I asked at front desk, the washer and dryer were like that for several months. The only good thing about this property was the breakfast. The staff person (M-Thursday) layed out a good spreak of food (including sausage/hot meat) every day. The waffle iron needed cleaning. Every waffle made that week stuck to the grill. Finally, the General Manager did not leave her email or contact informaiton out for guest to contact her. I can NOT reccoment a Fairfield/Marriott hotel when my stay was this bad. If I have a choice, I will stay at a non-Marriott property in Charlotte. +

Grandes habitaciones, muy limpias, bonitas y cómodas. Buen servicio. Personal muy educado. Delicioso desayuno, y el costo fue excelente. Me alojaría aquí de nuevo. La única queja es que no hay máquinas expendedoras que pueda ver y los precios de la comida en el mostrador son realmente elevados. De lo contrario, bien.

Las instalaciones estaban limpias en nuestra última estadía practicando el distanciamiento social y proporcionando desinfectante de manos para que los viajeros mantuvieran sus manos limpias en todo momento. La ubicación era muy conveniente para ir de compras y comer para las llegadas nocturnas. Recomendaría la ubicación a otros viajeros. La comida fue lo mejor que pudo con la presencia de Covid

James McNair, front desk pm mgr, went above and beyond to make our work trip feel like a relaxing time. He made sure we signed up for Bonvoy Rewards. Thank the ladies at the breakfast bar, cleaning ladies, shuttle drivers, and front desk staff. Thank you for going the extra mile to help us a work colleague retrieve his training materials. Wish more people had James’s sense of humor and customer care.