The hotel Roc Barlovento is located in the vicinity of a public sandy beach. There is a 24h shuttle between the hotel and the airport 24h a day. The beach is patrolled by a lifeguard. On the beach there is also a clubhouse. Here, there are sun loungers, cushions, sun umbrellas and beach towels available. Cold drinks are served at the beach bar. There is also a promenade here where you can go for a stroll. To reach the beach a shuttle is provided. The air-conditioned hotel is equipped with a 24h reception, a lobby bar, Wi-Fi, internet access, a shop, a boutique, a first aid kit, parking spaces (limited) as well as a TV lounge with satellite TV. In the outdoor area you will find a garden as well as a supervised pool (open all year), where sun loungers, sun umbrellas and pool towels are available for free. Furthermore, outside you can find a sun terrace on the roof of the building. You can store your valuables in the safe, and your luggage in the hotel`s storage room. For your entertainment, the hotel offers a theatre. For the young hotel guests there is a playground. There is also a laundry and ironing service. Ironing equipment can also be borrowed at the hotel. For your comfort the hotel page will ensure you are looked after. If necessary, you can contact the medical centre. The energy supply is 110 Volts. If you want to explore the holiday region, you can use the car rental service close to the hotel. In addition, the hotel sells tickets for excursions. For guests on their honeymoon, the hotel has special offers such as a present in the room. In your hotel, a lot of focus is placed on sustainability. This includes the hotel`s own recycling bins and the provision of soap and shampoo dispensers. That is why the hotel Roc Barlovento was also awarded a sustainability certificate. Euro/Master Card is accepted as means of payment. Due to its barrier-free facilities , such as barrier-free entrances, wheelchair accessible rooms and wheelchair-accessible bathrooms, the hotel is also suitable for wheelchair users.
Catering As catering services the hotel offers all-inclusive. Breakfast is offered continental or from the buffet. Enjoy your lunch from the buffet. Dinner is also served as a buffet, as a set meal or à la carte. Half board includes breakfast, lunch and dinner. When booking half board plus, breakfast, lunch, dinner and selected imported spirits (limited) are included. When booking all-inclusive, one welcome drink and one meal in the à la carte restaurant are included. As part of the all-inclusive service, water (24h), softdrinks (24h), coffee and tea (24h), beer (24h), wine (24h), local and international alcoholic beverages (24h, limited) as well as international alcoholic beverages (unlimited) are available at no extra charge. For the meals, there are a buffet restaurant with terrace (Mediterranean and gluten-free dishes) and several bars as well as a 24h snackbar. The drinks menu of the hotel includes water, soft drinks, coffee and tea, beer, wine and 24h international alcoholic beverages. Alcoholic beverages are not served in the hotel. A picnic bench can be used by guests for self-catering. For dinner, guests are asked to wear appropriate clothing in the restaurant. During your stay you can take part in the cooking classes offered by the hotel.
Sports & Leisure A tennis court are waiting for your visit. For cyclists there is a storage room. For your wellbeing the hotel also offers massages. There is also a kindergarten in the hotel. In terms of adult entertainment, evening shows and live music are presented and there is a games room available to use.
Additional information The 3-storey hotel, last renovated in 2014, has a total of 287 rooms. The facility is exclusive to adult guests. This hotel is gay-friendly. The hotel staff speak English, German, French, Italian, Russian, Spanish, Finnish and Portuguese.
«Fue una experiencia distinta, siempre viajo en familia pero esta vez decidí ir a descansar y estar con mi pareja a solas, lo que se me hizo un poco difícil debido a distintos episodios vividos en el hotel. en cuanto al servicio de las camareras y dependientas muy bueno, realmente se esfuerzan por hablar con los clientes y hacerlos sentir en familia, la limpieza todo bastante bien , pero debo decir q en cuanto a la comida deja mucho q desear, la mayoría de las veces frías, sin aliños para condimentar ensaladas o verduras, los jugos calientes y sin azúcar, no hubo un día w hubiera una mantequilla, mayonesa, o cualquier otra salsa para acompañar la comida o el desayuno . No existe un pequeño horno para calentar una tostada o un pedazo de pan , La presentación pésima, si soy sincera no hubo un dia que comiéramos bien y eso se debe fundamentalmente a la poca gestión por parte de los directivos, la supervisión bastante superficial y la justificación con todos los problemas q hay ahora mismo en Cuba. Servir un plato caliente o un jugo frío va más allá de la escasez q pueda haber.
El servicio de toallas para piscina prácticamente no funciona, estuvimos esperando todo el día para poder sacar las toallas y poder bañarnos , cuando dimos la queja enseguida aparecieron las toallas ,
Desafortunadamente tienden a justificar lo mal hecho con todos los problemas económicos q hay y que todos conocemos. Pagas por un hotel catalogado 4 estrellas y recibes servicio de 2 estrellas a mucho dar .»