Si decides alojarte en Sheraton Samoa Aggie Grey's Hotel & Bungalows de Apia, estarás en el barrio financiero y a solo 15 minutos a pie de Palolo Deep Marine Reserve y Fish Market. Además, este hotel de lujo se encuentra a 1,3 km de Flea Market y a 1,4 km de Parque Apia.
Con una terraza y jardín donde descansar y comodidades como conexión a Internet wifi gratis, ¡no te faltará de nada! Otros servicios de este hotel incluyen servicios de conserjería, servicio de cuidado infantil (de pago) y una tienda de recuerdos.
En este hotel tienes un restaurante y una cafetería a tu disposición para comer algo. Disfruta de un detalle de bienvenida gratuito organizado por la recepción todos los días, donde podrás conocer a otros huéspedes mientras tomas un bocado. Qué mejor forma de acabar el día que con una bebida en el bar o lounge. Se ofrece un desayuno bufé gratuito todos los días de 06:30 a 10:30.
Tendrás un centro de negocios, tintorería y un servicio de recepción las 24 horas a tu disposición. ¿Estás organizando un evento en Apia? En este hotel tienes a tu disposición 499 metros cuadrados de espacio con centro de conferencias y 6 salas de reuniones. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y servicio de transporte a la estación de autobuses.
Te sentirás como en tu propia casa en cualquiera de las 174 habitaciones con aire acondicionado y frigorífico. Mantén el contacto con los tuyos gracias a la la conexión wifi gratis. El baño privado con ducha y bañera combinadas está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen escritorio, cafetera y tetera y teléfono.
«We recently stayed at this hotel for three nights and, while there were aspects we truly enjoyed, our experience was unfortunately overshadowed by significant issues with the reservation and front desk process.
Upon our arrival at 15:30 (check-in time is from 15:00), we were surprised to find that our online reservation couldn’t be found in their system—despite us having proof of the booking. We had to wait in the lobby for nearly an hour while the issue was being resolved. What is shown as available online appears to differ significantly from what is actually available on-site, which created ongoing problems throughout our stay.
We had initially booked a room with a swimming pool view and private balcony. However, this room type was not available upon check-in. We were first offered a lower-category room with a mountain view, which we declined as we already paid online for higher-category, and were then moved to a room with a harbour view and private balcony. Although staff assured us that our originally booked room would be available the following day, we remained cautious and asked for confirmation, as we preferred to avoid the hassle of moving again unless necessary.
Unfortunately, the following day we were asked to check out at 11:00 am because the room we were in had supposedly been booked by another guest, and we were told that a room matching our original booking (with pool view) was ready for us. However, when we returned the same day at 15:00 for check-in, we were assigned the same room we had vacated earlier—clearly indicating no other room had actually become available.
On the third day, we faced a similar confusion with the rooms. Each day involved unnecessary packing and discussions with the front desk, which took up a lot of our time and energy.
That said, the hotel does have its strengths. We really appreciated its convenient location, the beautifully designed restaurant interior, and especially the food—breakfast, in particular, was excellent.
Overall, while the amenities and dining were enjoyable, the front desk and reservation experience significantly impacted our stay. We hope the hotel takes steps to improve its booking coordination and internal communication, as it has the potential to offer a much better guest experience.»