Contact Hôtel du Commerce et Son Restaurant Côte à Côte

"Amazing place to eat and stay and have a great time in general. Very cozy and special thanks to the staff who were so empathetic and thoughtful that they shipped me the bag, I forgot, to a different country🤯 and even didn't want anything in return. I will definitely have only good memories of this place. Totally recommend 👍"

Hotel de la Gare Autun

"Although located in front of the (former) railway station very quiet. It probably only takes place freight transport. The small room with bathroom/WC in 1.Stock was simply but functionally furnished. Ideal for a night stay. Because of the good price. /Performance ratio was not a question. On the ground floor there is a well-visited restaurant with normal (francaise) prices. Parking was possible in the neighbouring private courtyard."

Moulin Renaudiots - Escapade Luxe Refuge Cosy & Bourgogne au Coin du Feu

"El hotel está muy bien situado en el centro de la ciudad, y se encuentra en una zona muy tranquila y llena de encanto, rodeada de la naturaleza, con un ambiente cálido que le hace desacelerar y disfrutar de la época. Perfecto para cualquiera que busque una escape tranquila en el campo francés."

Hôtel le Terminus et Son Restaurant Côte à Côte - Chambres rénovées

"The hotelier sent me a message 4 days before the start of the stay saying that he had to relocate us and gave me a telephone number to contact, without specifying the name of the hotel or the address of the new accommodation. I called the number in question, the person told me that the hotelier was used to doing this (taking overbookings) and told me where they were located, about twenty minutes from Autun. Too far from what we wanted... The date to cancel the reservation for free had already passed, so I contacted the hotelier so that he could proceed with the cancellation so that I could receive confirmation of the cancellation from the booking platform. He told me that it was up to me to do what was necessary, which I refused. In short, the tone rose, the manager ended our conversation. I understand the Tripadvisor ratings: 56% of reviews "horrible" and 23% "poor". I haven't tried the hotel but in my opinion it's better to move on. The manager is unpleasant and is clearly not cut out for this profession."

Hotel Ibis Autun

"The hotel is well located, quiet next to the lake. The rooms are aging but not too bad But what is detrimental are the remarks of certain employees who are borderline polite which makes me decide to flee this hotel Too bad"

BEAUTIFUL CITY CENTER APARTMENT FOR FAMILY OR GROUP TRAVEL

Maison Sainte Barbe

"We were on a road trip in France a few weeks ago. Several months before leaving, we booked one night in Maison Sainte-Barbe because we wanted to see Autun. We communicated with the hotel a few times about our arrival, so they were quite aware of our booking. We arrived at the hotel at approximately 5:30pm after a long day of travel, tired and ready to relax a bit before dinner. But something looked off...the hotel looked completely closed. No one answered the door. We texted. No reply. Well, we thought, certainly someone will be here shortly. So we waited about 30 minutes and started to get concerned...were we being ghosted? It was getting dark and we thought we had better try to find another hotel asap, lest we end up sleeping in the car. We texted Maison Sainte-Barbe several times over the next hour while we drove in circles around Autun trying to get cell service so we could locate another hotel with an available room, but there are not many hotels in Autun. We found some addresses listed in town, or just outside, but because there was no cell service, we had to drive to each of them, just to find them closed as well. (It was Armistice Day in France and many businesses were closed that day. We were not sure if this included hotels.) We eventually determined we had to leave town in order to find a hotel, and ended up in Beaune, an hour away, at a hotel way out of our price range because it was nearing 9pm and we were desperate. The hotel was way outside of town so our only dinner option was the restaurant in the hotel. They were close to closing, so they offered to prepare something and bring it to our room. The menu was insanely expensive, so we only ordered two appetizers (which were tiny) and that was our dinner that night. (We discovered a €20 room service charge the next day.) We went to bed hungry and completely stressed out. Our hotel bill plus appetizers was €320 We had the option of returning to Autun the next day to see the town, but we could not backtrack two hours, and sadly, we missed seeing the town altogether. Later the next morning, Maison Sainte-Barbe finally responded to our texts from the night before. They said something to the effect of "we had to go to Dijon for an emergency and we forgot to tell you. Sorry! Hope you found another hotel." It was such a callous reply after all we had been through. Did they think it would be easy for us to find another hotel? We wanted them to know it wasn't, so we wrote back and related the story above. They never sent a response. They apparently don't care much about their clientele. We implore people to seriously reconsider before booking this hotel."