Hoteles de 4 estrellas en Victoria, Australia

This was my 9th visit to Naarm in the course of over twenty years. Came from Singapore for a Pierce the Veil gig, tattoos, and to skateboard. I was stoked to see that Lyf is now on Elizabeth St. It’s another great area! So close to Queen Vic too! Having read the other reviews before my stay, I can say those reviews did not do the place justice at all. So here’s my take! - Someone mentioned that the room was small. It is not! I have been to many hotels/hostels abroad and this room was huge for its standard/star rating, and price. The bathroom is fairly big too. Whoever thinks this hotel has small rooms, have got to have their eyes checked. - Another review said rooms were not clean. And that the fridge was dirty. I found it good. Sheets and pillows were clean. Towels and bathroom mat was good too. Carpeting was alright. Bathroom sink, mirror and shower did not have marks, or mold. Glasses was clean. Wardrobe too. Fridge was pretty spotless! Could put my dips, cheeses and olives there. Perhaps my only “complaint” was that the AC unit was a bit dusty. And it took me awhile to figure out how to lower it to 18 degrees. - Someone say that there was not enough space to put toiletries in the bathroom. I am not sure if this person has an entire suitcase of toiletries but that was ample space at the sink, and even more space in the shower. You could line ten face wash in there if you wanted to. In addition, the shampoo, shower gel and conditioner smelled good too. And they provided separate ones instead of a 3-in-1. - Someone mentioned that the hotel did not have a kettle or cups in their rooms. And that water (hot or cold) needed to be collected from Level 1. I came prepared and brought a cup and spoon for my instant soups. It was not inconvenient at all, and the lounge area was nice! - One of the reviews mentioned that there were some flies at the sink area of the lounge. I blame this on lazy guests who expected others to clean up after them. Other than the sink, the lounge area was great with ample cutlery, and homeware provided. Size of the area was pretty decent too! - Security. I absolutely love the security of the hotel, that requires a guest to tap their card, even before they enter the building. They also have a card system that works on an app on your phone. Very cool! - Lyf staff were absolutely lovely! - Someone mentioned that they didn’t like how there was no daily housekeeping. As a guest with minimal litter and requiring minimal to no cleaning, I found this absolutely fine. In fact, I was prepared not to have housekeeping at all; I was fine make my own bed, and empty my own trash, if it got too much. So I was surprised to find that my room had been cleaned on the morning of my 6th night there. They even placed my plushie back nicely on the bed. How lovely! To reciprocate, I left the room almost spotless when I checked out. Even folded the loo roll into a triangle. - A review mentioned that the hotel was noisy and that their room didn’t have a good view, as there was construction going on. Having asked for a quiet room, I received one away from the lift. I heard absolutely no construction work going on at all throughout my 7-night stay. The view of my room overlooked the courtyard of the hotel. It was non-claustrophobic and there was ample sunlight, should you wish to draw the curtains. Windows were high and wide. Clearly not small and dark the way others have described. - A couple of reviews mentioned that the rooms were dark and gloomy. Because of them, I was anticipating a very dimmed and dark room, so was pleasantly surprised to find out that I could see! Conclusion: As someone who used to recce hotels for performing artists as part of tour management/logistics, Lyf at Elizabeth St ticks all the boxes of a great stay – accommodating with good facilities, cleanliness, and fun and happy staff. Was such a great stay and my only regret was not doing a two-week trip this time round. Will definitely be back!

Good room at a good price. Close to many shops. Also close to public transport. Good service from help desk. Would stay here again

The hotel's location is really good. It's super convenient to get to the hotel from the terminal. The room size is good for unpack & repack your stuff for the trip. Since we didn't have breakfast included in the booking. There are 2 choices for the breakfast: 1. Hotel's breakfast for 35AUD/person 2. Deli cafe. We had a sandwich & muffin there. It's quick and easy to get ready in the morning.

1. Los detalles de la habitación son muy tontos.2, un cama grande y un cama de cama de aluminio, también están equipados con el mago de los niños, este detalle merece elogio. Es adecuado para el viaje de la familia y los hijos.3, hay lavadoras y mesa completas, no hay tostadas, no hay problema con la leche caliente con microondas. 4: ¡La ventaja es grande: Puede retirarse a las 11:00, y en circunstancias especiales también puede solicitar un retraso! Otros hoteles son retirados a las 10:00! ¡5, la comida de buffet también es buena (pan de estilo occidental). 6, la ubicación es buena, muy cerca de la calle de Chinatown, el camino a la atracción del centro de la ciudad cercana puede llegar, el museo del museo del museo, la estación de tren, la Plaza Federal, todos cerca! Dos palabras, conveniente! Defectos: 1, estadía autoayuda. Debido a que el avión es tarde, ya es más de las 11:00 a la noche, la puerta del hotel está cerrada. Llama a la empresa de intermediarios que me envió una contraseña, pero la empresa de intermediarios que reservaron la habitación no me envió. Hace media hora que el personal bajó para traerme la caja. 2, lavar las toallas no es limpia, lavar los dientes y la cara se lava con agua, y se supone que el viejo problema no se trata bien. Las tres noches más tarde también se torturaron, se lava directamente en el salón

Unfortunately, my experience at Novotel Melbourne Central was quite disappointing, especially considering that I had a very positive experience at Novotel Sydney, where my daughter and I were treated with great kindness and hospitality. I had an issue with the breakfast arrangement that was handled in a very uncomfortable and embarrassing way. At check-in, I specifically asked to add breakfast for the three days of our stay. I explained that I am an ALL – Accor Live Limitless member and that I had received an email stating that ALL members would receive a discount on breakfast. The receptionist confirmed the benefit and also told me that my 11-year-old daughter would not be charged. I was informed that the total cost for breakfast for the three days would be AUD 56. I paid the amount at check-in and, naturally, assumed everything had been correctly arranged. However, the following morning, when we went to breakfast, the staff member told me that breakfast was not included in my reservation. I explained that I had specifically added it during check-in and showed him the payment receipt from my card. Instead of simply checking the situation and resolving what was clearly a possible system or communication error, I was repeatedly questioned: who had checked me in, when I had become an ALL member, and whether I had any proof that breakfast had been added. The whole situation was extremely uncomfortable and embarrassing. I had done exactly what was required at check-in, had paid for the breakfast, and had proof of the payment. Nevertheless, I felt as though my word was being questioned. I explained that I would make a complaint. The staff member then reluctantly took down my room number and directed us to a table next to the service area, despite there being several vacant tables in the main dining area. This made the situation even more unpleasant. I understand that mistakes can happen, particularly if there is an issue with the hotel system or communication between staff members. What I found unacceptable was the way the situation was handled. It gave me the impression that the staff may not have received adequate training on how to deal with guests when an operational error occurs. The appropriate approach would have been to acknowledge the possibility of a mistake, verify the payment and resolve the issue discreetly and courteously, rather than making the guest feel embarrassed or disbelieved. Unfortunately, I also experienced problems with the cleanliness of the room. The bed was poorly made, the toilet and sink were clearly not properly cleaned, and a cup had been placed wet on the tray. These details contributed significantly to my overall negative impression of the hotel. This was particularly disappointing because our experience at Novotel Sydney was excellent. We were welcomed warmly, treated very well and felt genuinely looked after throughout our stay. Unfortunately, our experience in Melbourne was very different. I hope the hotel management will take this feedback seriously, particularly regarding staff training, guest communication and housekeeping standards. The issue could have been handled very differently and would have avoided turning a simple operational mistake into an unpleasant and embarrassing experience.

Este es un muy bonito resort. El interior es muy limpio y grande. La cama es cómoda y el baño es bueno con jacuzzi. Verá canguros y cockatoos fuera del dormitorio en la mañana y la noche. Mis niños disfrutan de la estancia muy. No obstante, debe cocinar sus propios alimentos o conducir a comer.

Jays nos recibió cálidamente y nos ayudó con el registro. Es amable y educada, lo que facilitó el proceso. La habitación estaba limpia y espaciosa, y la cama era muy cómoda. El aire acondicionado funcionaba bien. Hay un elemento de cocina, lo cual fue muy práctico, ya que me gusta la fruta. Nuestra habitación está en la novena planta y da muy cerca del edificio contiguo, por lo que me sentí un poco vigilada. El hotel tiene gimnasio, piscina cubierta semiclimatizada y sauna, lo cual es genial; puedes ir en cualquier momento sin tener que consultar el tiempo. Hay tranvías justo debajo y restaurantes en los alrededores, muy práctico. El último día llovía y Desmond hizo todo lo posible para protegernos con un paraguas hasta el taxi. Conseguí una buena oferta con la plataforma donde reservé y creo que la relación calidad-precio fue excelente para nosotros, y disfrutamos mucho del hotel. ¡Lo recomiendo encarecidamente! :)

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We booked a King Standard hotel for this trip as we have the special rate from Trip.com. Before we arrived we received an email from Trip urging us to write an email to ask for early check in as we also booked an airline ticket thru Trip. When arrived in hotel ard 9.45 am we were offered a room ( with immediate availability ) but with a payment of AUD 50. When I asked for a twin bed room as usually King and Twin Bed will have same rate, but not this hotel. If we were to change the bed style we have to pay AUD 30/night for 5 nights 😅😅another AUD 150. Enough for all the morning communications so we just ignore the bed details and went straight to our room after the payment. On the day we checked out we came to know that the front officer recharged our hotel fee even when Trip.com confirmed that everything was fully paid. What a money maker hotel!! Front officer told us they will refund us the amount though. However the room is small and nice and everything was up to international 4 standard but Crown Casino Tower has a much more beautiful and bigger room. Though both have stunning nice view of the Yarra River as in attached.

An excellent experience in Chinatown Melbourne, very convenient and staff were very helpful