Hoteles de 2 estrellas en Tennessee, Estados Unidos

The Hotel is old and very few improvements. Just one hook up for charging phone and it's at desk light. Which is not even close to were your bed is. The so called carpet is older than me I believe. Bathroom sink does not have a working sink stopper cause the sink faucet is not made to have one. Pictures I learned can be adjusted. The elevator used to get to ground floor shook Everytime you use it I would not adverse staying HERE for the the money is not worth it The location is not worth the money They have made money off the property and not put money back in property I bet the room fire smoke detector guess it is a dual type hasn't never been replaced Micro Hotels I thought had better standards I spent right at 30 years as a MAINTENANCE SUPERVISOR so I do when things could be better !!!!!!!!!!!!

The workers were friendly for the most part and the facility was not bad. My boyfriend And I stayed reserved a room for three nights. I guess since we were staying three nights, housekeeping wasn’t supposed to clean our room, which was fine. We didn’t mind, but I went down And asked a staff member for fresh towels, and sheets. As I was changing the sheets, I spotted a huge bedbug!! So I got to looking In the Mattress found three Iive bedbugs. I killed them myself and showed them to the lady at the desk. Obviously, I got really freaked out and could not sleep for the rest of the night. I finally gave up trying to sleep and just checked out at 5am. I would’ve left early than that, but I did not want to be out in that part of Nashville so early in the morning so I waited Until daylight before I left. The staff member did not offer to give me a new room or refund my money. She said she Let her boss know. She Didn’t even try to apologize on behalf of the Hotel. I’m very disappointed in the way The employee handle the situation. As disgusting as bedbugs are, I would’ve understood if she Would have even acted as if she cared. All she said was that it was probably because they Had had an exterminator out there Earlier in the week And it was probably just leftover from the exterminator spraying and stirring things around. I’m going to Call and speak to the manager Monday to Make sure he’s aware of the situation and let him know that his Employee did not handle the situation properly. Honestly, I feel like I should be refunded for the last night. The only reason I stay there is because I could not leave in the middle of the night and also because I did not want to pay for a room at different hotel room when I had already paid for that one. Times are hard and My husband and I were just visiting family. We could not afford to throw money around And go to a different hotel room.

El hotel era más antiguo pero limpio. Conveniente para Gatlinburg, y el parque de la montaña Smoky. El cuarto tenía todo lo que necesitaba mini frigorífico, pequeño café, secador de pelo. El ascensor a los segundos y tercer pisos. Pero no fue conveniente para ambos extremos de las grandes entradas exteriores. Las camas estaban cómodas. La habitación tenía una televisión de pantalla plana pero los controles remotos no funcionaron. Intentamos llamar al escritorio delantero, pero el teléfono tampoco funcionaba. Cuando fuimos al escritorio delantero para decirles, dijeron que no sabían que las habitaciones tenían teléfonos. Nos dieron una nueva remota que tampoco funcionó. Había sólo 1 lavavajillas y toallas en el cuarto, pero nos dieron más cuando fuimos al escritorio delantero. La piscina estaba abierta, pero no se calientaba como se anunció.

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Not a great experience. 1) When we arrived on Friday note, there was a sign on the only ice machine on our side of the building that said it was out of order. Should have been fixed since the sige didn't look like it was at all,new. 2) We went to the machines to get a can of soda and that machine said not to use $5's. OK. Put in .50 for the $2.50 can of Pepsi. Went to put in two $1 bills but the machine wouldn't take those either. We used a credit card and paid the $2.50, but weren't aboe to get the .50 returned. went to get a bag of jerkey treats for $5 but it wouldn't take an y of the 3 credit cards I had, even though we just used one for the soda. 3) Asked for a bar of soap and we were told there were none so we had to go to Kriger to but a bar of soap. Not everyone wants to take a bath and have the soap 4 fetet over their head in a kiquid dispenser. 4) Floors were dirty. Had to wear socks or shoes all the time. Wore white socks for an hour and the bottoms were filthy. In addition to that, there were several spots where the floors were sticky. 5) Pleasure to have the TV and when it wasn't working, notified the front desk and someone came immediately and fixed the problem. Great service. 6) Beds were extremely comfortable. 7) had the scrambled eggs for breakfast. I'm pretty sure they were powdered, but they were exeremely tastey

Вежливый персонал, хорошая локация, комната а хорошем состоянии. Жаль, что сауна не обмотала.

Location was a little hard to get to since there is no warning about the drive way. Get in and the parking lot is tiny and couldn't find a place to park for check in or check out. Room was WAY smaller than we thought and pictures shown! Was actually blown away by how small the room was! The bathroom was dirty, dead bugs on the floor around the tub and dirt everywhere. The bed was horrible! No box spring or support other than a metal frame that made sonic noise it kept us up most the night! The bedding was thin and we froze most the night, even if we turned the AC off we died from the heat! The sheets were nasty, covered in diet and hair! I don't know if it was from the housekeeping or just never got switched! Tv was ok but barely worked so watching anything was basically a joke and the water pressure was horrible! Speak of the bathroom, forgot to mention that black mildew on the walls and the rust and white crust formed on the shower, it made us panic! The room also had various bugs and spiders in the room and it made us super uneasy! Were were celebrating our anniversary and it was the worst experience! We didn't even bother with the breakfast because the juice machine was out and the fruit and cereal looked questionable. Overall I'd give this place a 1 star only because the service at check in was really nice.

It was nice for the price the bed was comfy .. the only thing that was wrong the fridge didn't work but other than that it was good

Limpieza y muy bonito