Hoteles de 3 estrellas en Misisipi, Estados Unidos

Service was for the most part great but i asked for a higher floor in the notes when i booked but was placed on the first floor which was no No problem! I specifically booked this hotel because of the 2 tvs in the room because I’ve stayed before but upon arrival and seeing my room didn’t have both tvs i immediately wanted to change rooms because that’s what i specifically booked for along with the sofa bed because thats what the picture displayed ! I asked to be moved to another room, and was granted the request! But was also informed the hotel was removing the 2 tv option but was banking on a room that still had it available and i saw the hotel was busy that day and didn’t want to be on the first floor with so much traffic! So anyway the receptionist granted my room change to the 4th floor, PERFECT! So me and my family gathered our things and went to the 4th floor only to find a much smaller room, no sofa bed, only a chair and i was like this is worse than the original because if not the tvs i still needed the sofa bed for my boys ! Immediately called and voiced my concern about the cramped room and can we go back to the original for more space, receptionist informed me she had sold it ! It had only been about 5-10 mins top, i was livid at this point! She stated the room i booked was a king room and the room i originally booked was the only one with the sofa bed, like whatttt why was i not informed before the move, i wouldve stayed so i had to deal with this cramped room with me, my boyfriend and our 2 boys ! The bathroom was TRASH, i mean absolutely garbage! I asked to upgrade to 2 queens rooms but she said i couldnt because i booked thru 3rd party and i would have to basically buy the room separately! I mean it didn’t make sense whatsoever to me to not be accommodated in some sort especially when i had kids in a 1 bed basic room! Never going back! But the receptionist was cool, i just wanted some type of relaxation for 3 days but we made it work but we will not be returning! And the bathroom was covered in mold, just disgusting!

The grounds and exterior of the White House hotel is wonderful. However, other features of this hotel leave something to be desired. Firstly, if you're looking for a place to unwind by the pool with a great ocean view, you're in luck, but unfortunately the pool is not heated. The dining room was unavailable due to ”construction” or ”remodeling,” so any food ordered (which was good) either had to be room-service or eaten at the bar. I stayed in a standard room with a king bed, which was not very comfortable. The vanity light in the bathroom was only half lit, making shaving difficult. The TV in the room was old and the back light seemed to be going out. There was a small 3 drawer dresser for clothing, but other than that, really nothing other than the nightstands to set things on (but there was a very small bistro table for the coffee maker. And the most frustrating part, the AC unit either made the room VERY cold or VERY warm. The uncomfortable bed, with thin covers and a bipolar HVAC made getting good rest impossible. For the same price or less, I could have stayed at one of the casinos with better amenities and more comfortable rooms.

I booked with trips.com and it specifically says deluxe room with balcony vs standard room with balcony . I spoke with manager concerning this and she said show me the email or go to trips.com . I tried to pull it up but it find not and I clearly told her I paid more for the room and she said , the room I wanted was cheaper but did not honor it . She told me the price change if I changed it .. I have worked for hospitality over 15 yrs and never encountered someone not so accommodating .

La habitación era muy confortable, el techo r necesitaba estar vacío y champú, el piso de la habitación necesitaba limpiarse. Asegúrese de que tienes slides para usar mientras estás en la habitación... el desayuno fue mejor que otros lugares que he permanecido... el personal de la oficina delantera de la semana muy agradable y amigable que el personal del fin de semana junto a la joven que estaba allí lunes por la mañana 5/12/25 no así - Qué bien.

Front desk staff for dayshift is always friendly and so helpful. Unfortunately, mid-shift only has one staff member working the desk and they were not available for 20-25 minutes upon arrival due to helping other customers upstairs. The room was clean, but the sink was slow draining and almost overflowing. Front desk did make maintenance aware so it would be fixed for the next customers who occupy that room. There was quite a bit of dust on the access panel to the tub right beside the toilet. Most disappointing is that the printer in the lobby/lounge area doesn’t work and I needed to print documents for a training I was attending. Overall I will stay here again, mostly because of the staffs cheerful disposition and willingness to assure my stay is the best.

Aunque el personal era muy amable y útil, Esta ubicación no respondió a nuestras expectativas , Las habitaciones no eran las mismas que las fotos que no fue decepcionante el fin del mundo . La primera habitación que recibimos estaba cubierta de bugs de damas y huele como bugs muertos, había un nido en la esquina de la habitación así como muchos muertos en toda la habitación. La señora delantera nos dio otra habitación, pero la nueva habitación no era muy limpia, había muchos pelo en la ducha y en el baño, Después de estar en la carretera durante 12 horas cortamos nuestras pérdidas y nos acostamos . He estado en muchos Hiltons y esto fue honestamente la más sucia que he visto hasta ahora .

The hotel lobby smelled like smoke. There was a smell in the room as well. The sofa bed was the most uncomfortable thing I have ever slept on and there was no bedding provided in room. It took three trips to the front desk to finally get some bedding only to have that bedding be the wrong size. Since it was so late, we dealt with it. When we checked out in the morning, we complained to the front desk to have the employee refuse to listen or believe our complaint. I would like to give a higher rating since this hotel was conveniently located and the breakfast was good, but the room and bedding experience really left a sour taste.

El hotel está bien situado en Fondren, un bonito barrio en el norte de Jackson. La suite fue bien designada, aunque nuestro distribuidor de champú estaba vacío. El gimnasio es fantástico. El personal estaba adorable. El desayuno era adecuado, aunque complimentario.

Overall location was supreme I didn’t need to drive around once I got there. The only draw back is the room felt humid. It might be a good idea to grab a dehumidifier for this place. Also the water drained very slow. In a positive note the room was clean and the staff there were welcoming.

I booked this hotel at the last minute and I'm glad I did. After a long day of traveling, it was just what I needed. They offer snacks/dinner in the lobby a few days out of the week and this was PERFECT for me after getting off of the road. All of the front desk staff were amazing, as well as the breakfast staff. Room was spacious and quiet. The kitchen came with everything you need to prepare meals in your suite. If you don't prefer to cook, restaurants and convenience stores are a 5 minute drive or a 10-15 minute walk down the road.