Hoteles de 3 estrellas en Visayas centrales, Filipinas

That's the end of our stay at this hotel in the executive suite. What we liked: Hotel location; Gorgeous landscapes from the room window; Pool area; Spacious swimming pool; Spacious room; The pool is properly planned; Very cute dogs and cats. They cheered us up.; The staff is very polite and tries to help with everything.; Relaxing massage; There was oatmeal on the breakfast menu, which is rare in the Philippines.; Your requests are being listened to. What didn't you like: A small selection of paid breakfast. There is no buffet and you need to choose from the menu. But you can only choose 1 dish and drink for each one. In other words, don't expect to try even a couple of dishes for prepaid money. Here you can choose only 1 dish for breakfast. The rest is paid. It became clear only on the 3rd day of the stay, as they could not understand how the breakfast system worked. We were charged 390 Philippine pesos for SPAM (or rather, three slices of local ham). It's expensive for this kind and quantity of food. •On the last day, the cost of paying for a fruit plate increased. It was 350 pesos, it became 400. •When ordering tom yam, we asked for additional shrimp (+250 pesos). We were served soup with 7 shrimp halves. We still haven't figured out how many shrimps there would have been without the extra ones we paid for. 🙈We thought they forgot to add additional ones. Then we saw the bill and additional shrimps were deposited. •Few seafood dishes. Considering that you are 50 meters from the sea. There are also few products with vegetables. We suffered because of this. There was no light food. •The leaves in each salad were stale. •Service fees were from everything. We understand when the service fee is for food, but we still don't understand why the fee was for a massage. That is, the fee for the massage + the service FEE for the massage. •There were also fees for filming shark swimming on our phone. We also did not understand why the fee, if the tour itself cost 7,500 pesos + 300 pesos was a service fee (again, we do not understand why it is not included in the total cost of the tour) + 260 pesos for shooting on the phone; I was disappointed that when booking an excursion to swim with sharks for 7,500 pesos, fishing was included, but no one offered it to us. They just took us, we swam and brought it back. They say the tour took 5 hours, but it was two and a half hours. •Hand soap has not been refilled in two days; • The automatic circulation of water in the pool was rarely turned on, so we swam with flies for two days... trying to catch them from there; •The performers were an hour late for the first tour, and 30 minutes late for the second. We don't understand why our time wasn't respected. • One shower wasn't working. There was no water coming out of it; • Often they didn't bring half of the dish. That is, if you ordered a meat plate with grapes, cheese and crackers, be prepared that I may not bring you crackers, but there will be 3 pieces of cheese. That's for 590 pesos. We ordered this plate twice, and two times we didn't get any crackers. The second time we asked and they informed us. Also, when ordering mashed potatoes with chicken, they brought us chicken without mashed potatoes. We asked and were informed. Everything was already cold. They didn't add a banana to the banana pancakes. Unfortunately, curtains are not blackout, for those who cannot sleep without them, bring a sleep mask. I write absolutely all the little things, as I am very careful about the service. I really liked this hotel. In any case, I recommend it wholeheartedly. After all, they communicate politely with you here, there are gorgeous views from a spacious room, and there is a large swimming pool. But I have to write down the little things so that the management can improve the quality of service so that staying at this hotel leaves only positive emotions for absolutely everyone! After all, the hotel is really beautiful!

보홀 여행하시는 분들께 도움이 될까하고 후기 남깁니다. 1.위치 : 알로나 비치에서 멀리 떨어져있다보니 마사지 무료픽업 드랍에 편도 300페소 추가해서 이동했어요. 2.시설 : 룸컨디션 너무 좋고 밝아서 화장하기에도 최고였어요. 매트랑 침구도 좋았고 싱글에 베게를 2개씩 주어서 쾌적했어요. 3. 수영장 : 물이 깨끗하고 수시로 관리를 하고 있어서 물놀이하기 넘 좋았어요. 다른 리조트에서는 물에 아예 안들어 갔거든요. 4. 식사 : 조식포함이었는데 간단하지만 포만감있게 맛있었고 그 외 식사들도 언제든지 주문해서 먹을 수 있어서 너무 좋았고 맛있었어요. 5. 서비스 : 직원들 모두 친절하고 번화가가 아니라 가까운 곳은 호텔 픽드랍을 해 주었고 먼곳은 툭툭이를 불러줬어요. 그랩은 잘 안불러짐. 6. 총평 : 조용하고 편안하게 쉬고 싶을 때 또 묵고 싶은 리조트이지만 번화가랑은 멀어서 불편한 점도 있었어요. 물놀이 하기에 좋은 리조트이고 편도 400페소로 ICM에 쇼핑하러 다녀왔는데 가까운 곳에서 돌아다니며 노는 걸 좋아해서 다시 알로나비치 쪽으로 숙소를 옮겨서 놀았어요. 주변이 산이라 모기가 너무 많아서 하루에 약 10마리는 잡은 것 같아요. 전기모기향을 요청해서 피해를 줄이세요ㅜ 추천하고싶은 리조트이고 모기가 최고의 단점인 리조트입니다.

My overall stay is good. The hotel’s location is ideal. Staff are pleasant.  Things to improve: no slippers. Free water refilling station would be good. The beds are not attached to the headboard and easily moves out of place.  I just noticed for two nights out of the four nights I stayed, There were loud noises that’s coming from outside the room from several people who seemed to be casually discussing, laughing and hanging out and it went on for several minutes. That was already 10pm and it was distracting.

Bonito y pequeño hotel. CR demasiado pequeño. El bueno: Personal agradable. Check-in sin problemas. No se requiere depósito por ”daños”. Limpiar zonas comunes y habitación limpia. Buena cama y ropa de cama. Toallas limpias. Gran flujo de agua caliente para la ducha. Caja de seguridad en hab. TV por cable con buena selección de canales. Aire acondicionado silencioso. Pensando en el Medio Ambiente con procedimiento de reutilización de ”toallas” y embalaje reducido (Se proporciona jarra de agua para llenar con dispensador en el pasillo, dispensadores de jabón de manos, gel de baño y champú). Buen desayuno filipino servido en un pequeño restaurante con condimentos. Ubicación conveniente para visitar el hospital Chong Hua. Zona cercana Parada de taxis. Camine hasta Robinsons Fuente y McDo. El malo: Tazas, pero no tetera. Pequeño CR donde la entrada de 2 personas es imposible, incluso con coreografía. La caja fuerte de la habitación es muy pequeña. Sin frigorífico. Sin tapete CR. El feo: Niños de la calle durmiendo a la intemperie, muy cerca del Hotel. La punta: Pide una habitación donde el WiFi sea bueno. La conclusión: Buen valor para el dinero. Lo suficientemente bueno como para volver. -- fin --

It's a mixed bag. The location is excellent, offering a different, good sea every day. For safe swimming, you need to follow the tide schedule. The hotel grounds and plants are very well maintained; they're beautiful and clean. There's a long stretch of beach for strolls. Logistically convenient – there are plenty of cafes, restaurants, shops selling travel essentials, and a market with fresh produce nearby. A major drawback is the large construction site nearby, which can be heard all day, especially in the bungalows nearby. The rooms and bungalows are in fair condition. However, there are some serious downsides: every other day, it was impossible to shower due to low water pressure; when the pressure was low, the water heater wouldn't turn on; and the water had a strong sewer smell. At breakfast, the restaurant won't offer you salt, pepper, or sauces unless you ask. Drinks include juice from concentrate or coffee. Only after a week did we discover they offer tea for breakfast. The breakfast is very basic, and there's no fruit at all, which is surprising given the price of fruit on the island. There was trash on the beach all week, just a little bit, washed up by the sea. It was cleaned up quickly, as it didn't require much effort. But why is the beach cleaned only once a week? The hotel website advertises a shuttle service, but I advise against it. Personal experience: I sent a text message and email to the hotel on time; our ferry departed at 5:30 PM. We arrived on the island around 7:00 PM. We weren't met. We got there ourselves. A hotel security guard met us at the hotel and gave us our room keys. It immediately became clear that the light switch in the bathroom was causing lightning and could shock us, and the water heater wasn't working. The security guard said, ”Take this up with the management tomorrow; my concern is safety.” Information about room problems is not passed on to the management. So, we spent the first night without hot water or power in the bathroom. After we contacted them, they gave us a working room mid-way through the second day. They didn't apologize for the missed shuttle service, and they didn't offer the stated compensation for our independent transfer. Moreover, I received a welcome email from the hotel after only one day of my stay. The hotel has adequate staff, and the people are positive and friendly. However, management, quality control, and leadership are seriously flawed. The rooms are overloaded with text reminders, rules, and restrictions, many of which would be confusing to a normal person. Or does the hotel manager think only people with dementia stay at their hotel? Reminders and restrictions are completely unnecessary if guests are greeted promptly and the necessary information is provided electronically in their native language.

This is a hidden gem and we highly recommend this resort! Pros: - It is next to a coral reef and they provide free snorkeling equipment in great condition to use! This is the best reason to stay here, all the snorkeling you want for free and without the need to travel! - Very cozy environment with about 8 rooms only? You will have lunch and dinner with the same groups of people. - Food is delicious, slightly expensive but reasonable. From my short experience, the specials of the night tend to be nicer than the normal menu items, but they are all good regardless. - I love the resort arranged tour. We took a whale shark + secret waterfall tour, and the guide, Alex, was great. It was a personal tour (2 of us) and we had to leave at 4am (we were slightly late and left around 405-410am), and when we reached the whale shark place, it was already quite crowded and we got a queue number of 52 - still pretty good. After taking the queue number, there are a bunch of shops to shop around, but we stupidly forgot to bring any cash, and Alex was kind enough to lend us money for breakfast and souvenirs. He even helped us bargain with the street peddlers when they tried to overcharge us. When swimming with the majestic whale sharks, he used his go-pro to help us take photos and videos, so we just need to enjoy ourselves and pose. Personally, I think the whale shark experience is pretty basic, not well organized and too crowded, but Alex made the experience unforgettable with his personal touches and help. Cons: - The worst part is getting there. It took us 5.5 hours to get here from Mactan-Cebu Airport using the private transfer when we arrived around 1230pm Saturday. There was jam to get out of the airport, jam in Cebu city and road works all along the road to Granada. When we returned to the airport in Monday morning 4am, the trip took about 3 hours. - The massage is in a room with a nice sea view, but the massage was very gentle and I prefer something stronger to sooth the body aches (from sitting in the car for over 5 hours). So I guess this is up to personal preferences. - The snorkeling was great, but it could be a bit intimidating when it's just the 2 of us snorkeling unsupervised in a large open sea. We did not face any danger, but also did not dare to venture too far and for too long as we city folks are worried about snakes and jellyfishes. We do see fishes jumping out of the sea in the distance, and this could be a sign of predators nearby. - Adults only. We enjoyed ourselves tremendously and would love to bring our kids here in the future and spend more time here. However, with their adults only policy, we won't be able to do that.

This was my 3rd stay at this hotel, and I came back mainly for the rooftop bar and the good breakfast. It’s also a nice place if you simply want to relax and spend time indoors. The café on the 3rd floor has a cozy atmosphere, making it a nice spot to unwind with a coffee or get some work done. I’ll definitely be back again.

Nos encantó alojarnos en este lugar. Nuestra habitación estaba justo al lado del agua, con vistas impresionantes tanto por la mañana como por la noche. Amplio espacio de almacenamiento y un baño amplio. El hotel cuenta con un excelente centro de buceo que también alquila todo tipo de equipos de snorkel hasta tarde. La piscina estaba limpia e incluso había un bar con bebidas alcohólicas. Nuestro único problema fue la baja presión del agua en la ducha, lo que dificultó un poco lavarse el pelo largo. Si bien no está cerca de la calle principal de la ciudad, camine unos 8 minutos y encontrará otros hoteles, restaurantes y empresas de actividades justo al lado de la entrada del hotel.

Nuestra estancia estuvo bien, pero podría haber mejorado mucho con algunos pequeños ajustes. Nos decepcionó descubrir que no había hervidor ni tetera ni café en la habitación, algo que creemos que debería ser habitual, sobre todo en un resort. Además, el agua embotellada solo se proporciona al hacer el registro de entrada y no a diario, lo cual también nos decepcionó. No había tumbonas junto a la piscina como en las fotos de la app de Trip. En la playa había muy pocas tumbonas, así que nunca estaban disponibles. El desayuno fue decepcionante, ya que no había pan ni fruta, y cuando pedí pan para mí, que no como carne ni me gustan los huevos, no había mantequilla. ¡Nunca había oído hablar de un restaurante que no tuviera mantequilla! Las opciones eran muy limitadas, y te racionaban solo una salchicha y un huevo, ya que era un bufé asistido. También había arroz, pero nada para acompañar. Tampoco había bolsitas de té disponibles, solo café. No había servicio de lavandería ni de alquiler de motos, lo que habría hecho nuestra estancia mucho más cómoda, y no nos ayudaron a encontrar estos servicios cuando les preguntamos si los ofrecían. La escasez de enchufes en la habitación dificultaba usar nuestros dispositivos y cargarlos simultáneamente. No había gel de ducha, solo una pastilla pequeña de jabón, pero preferimos el gel. Habría sido agradable tener dispensadores de agua para llenar nuestras propias botellas, considerando que no había agua embotellada los días que no fueran el día del check-in. En resumen, una estancia decepcionante. Aparte de la bonita playa, la ubicación también era bastante incómoda, ya que no nos dimos cuenta de que no había otras tiendas y restaurantes disponibles aparte del propio resort.

👍 Qué funciona bien • Location: It’s very conveniently located near Mactan ‑Cebu International Airport (just a 5-10 minutes drive) which makes it a good choice especially if you have a flight early or late. Personal y servicio: Muchos huéspedes informan amigable, útil personal y un buen servicio. Por ejemplo: “Personal amigable, alojamiento limpio y seguro.”  👎 Qué podría ser mejor •Ruido: A recurring complaint is that rooms facing the busy road are noisy, and the windows don't always block the sound enough. •Tamaño y condición de las habitaciones: Algunas habitaciones son pequeñas (especialmente el tipo de ”estudio”) y se describen como fechados los muebles o los equipos. Ejemplo: “las habitaciones y los baños son pequeños.” •Desayuno y calidad de los alimentos: Aunque el desayuno está incluido en muchas estancias, algunos huéspedes mencionan que la calidad de los alimentos es mediocre o básica.