Fecha de publicación: 20 may 2024
Usuario invitado
Pequeña habitación doble, matrícula muy suave, baño pequeño, sin superficie para su lavabo, etc, suite de baño muy tatuada, bañera cracked de arriba abajo, ducha se escape tan mal que el piso se warpaba y se escape sobre el techo de la habitación dejando húmedo ajuste después de cada uso.
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Precio por noche desde52 €
Fecha de publicación: 21 jul 2026|Habitación doble
Usuario invitadoComplaint about the cleanliness of my room at B&B Hotel
I would like to make a complaint regarding the cleanliness and housekeeping standards of my room at your B&B Hotel.
After the room had supposedly been cleaned, I noticed that the bed linen had not been changed. There were still visible stains on the bed sheet, and I also found several hairs on the bed. This gave me the clear impression that the bedding had not been replaced before my stay, which is unacceptable and raises serious concerns about hygiene.
From what I could see, the only cleaning that had been done was vacuuming the floor, cleaning the sink, and wiping the table. However, the most important part of preparing the room for a new guest – providing clean, freshly changed bed linen – was not done.
I have attached photos showing the stains on the bed sheet and the hairs left on the bedding. These clearly demonstrate the poor standard of cleanliness in the room.
I am very disappointed with this experience, as it does not meet the level of cleanliness and hygiene that guests should reasonably expect from a hotel. I would appreciate an explanation as to why the bed linen was not changed and would like this matter to be investigated and resolved appropriately.
I look forward to your response.
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Precio por noche desde59 €
Fecha de publicación: 5 abr 2026
Usuario invitado
I was greeted by a lovely young lady who made me very welcome. I was struggling with my luggage so she helped me up to the room, it was a great help. The facilities here are amazing, made use of the pool, spa & sauna.
Had a relaxing drink in the bar.
Haven't eaten here as I am visiting family & been eating with them but the food does smell amazing. My room is a single but is perfect the bed is more queen size than single & very comfy.
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Precio por noche desde62 €
Fecha de publicación: 23 mar 2026
Usuario invitado
The Orwell Hotel is a lovely old Victorian hotel with a slightly surprising dynamic Elephant sculpture at the front. The location was great for me - perfectly between family I was visiting and the beach. I was stayin on the second floor and appreciated being in a quiet location, with a bath, kettle and coffees/teas. The staff at reception were really lovely. Unfortunately, there isn't much water pressure in that room which meant both the shower and the bath took a long time/wasn't very pleasant. I also thought it was odd that someone knocked on my door at 9am on a Saturday to service the room - thankfully I was already awake.
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Precio por noche desde70 €
Fecha de publicación: 25 may 2026
Anupama NorgroveExperience a charming stay @Jockey club rooms, Newmarket (near Cambridge, UK)
A truly traditional and sophisticated stay at the Jockey Club Rooms. Our deluxe room overlooked the beautifully kept gardens, and the interiors — especially the Colefax & Fowler fabrics — felt timeless and elegant. The bathroom was enormous, almost larger than the bedroom, and the whole property is filled with classic equestrian art and heritage charm.
We enjoyed champagne in the private members’ bar, a rare privilege for overnight guests, and breakfast was exceptional — from eggs Benedict to eggs Royal, kippers, pancakes and more, all served in a grand dining room. Easily the best hotel breakfast I’ve had.
The atmosphere is old‑world English tradition at surprisingly accessible prices, with free parking and a perfect High Street location. Ideal for visiting Cambridge or Suffolk — and we loved being able to stroll to Thai Kitchen for dinner.
Highly recommended for anyone seeking comfort, history, and understated luxury - all for the price of a room in the Premier inn!
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Precio por noche desde158 €
Fecha de publicación: 25 may 2026|Habitación doble estándar
Usuario invitadoFirst and foremost fabulous location. Great restaurant and terrace overlooking pedestrian promenade and beach. Great location for local attractions.
Rooms were comfortable, and clean overall. Slightly stained sheet on arrival in one of rooms. Tea and coffee in rooms and no problems topping these up at reception. Was a scorching weekend. There was a portable fan in the room, which made things more comfortable.
Staff varied in friendliness but overall were efficient and we had a positive experience.
We had the Sunday carvery and a full breakfast the next day. Both were excellent quality and value.
Parking is limited but complementary for guests.
Would definitely stay here when visiting again.
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Precio por noche desde60 €
Fecha de publicación: 15 dic 2023
Peter Kavanagh
I stayed here i enjoyed this stay.
I did boil the ketrle.and that just before leaving . Dr otteker i added as the water cam be dubiiois .the demand for this water is high so i add a cleaner and i passed the water via a brita style filter .
Its nice for comlan.
The riom is cold fpr.me this is super i need cold as heat can might may be bad news?
So thr electruc stpped
Hmm
Then it seems the kettle was not on a trip circuit tp syop a nlown fuse in the plug of thr ketyel it been a notmality to have a kettel over flow. I diid not shower as i found the amount of wayer is difficult to.keep many areas as this in constant sypply
I neede dot be hydrated if i wash that does not happen ..and i spebt two.days readdresi g g this need ..
Advjce tp all hotels.os hav3 a ketgle.with glass hwrer the customer sees the water is dirty or clean..it.is.a.beyyer sytem.not.rto be too.well.its water .
?
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Precio por noche desde72 €
Fecha de publicación: 8 jul 2026
Usuario invitadoLlegada tarde a la noche y fue bien recibido.
En el hotel, el hotel está muy bien, pero no me gusta nada. Después de no dormir, ordené a un taxi quedarme con un amigo localmente.
Cuando entregué las llaves, el personal me preguntó por qué me iba en las primeras horas y expliqué mi experiencia y dijo que me contactarían re un posible reembolso, pero todavía no han oído de ellos hasta la fecha.
No me faltarían limpiadores ni personal de recepción, pero mi habitación necesita una actualización muy necesaria y recomendaría a la administración que pasara la noche en una habitación, para que puedan experimentarla por sí mismos y perder negocios debido a su estado actual.
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Precio por noche desde79 €
Fecha de publicación: 14 jul 2026
ClurI really enjoyed my stay at the premiere inn. I was hesitant at first but it was only one of a few places in bury that offered twin beds. Location was great, backed on to the Abby gardens, and a short walk into town.
Checkin was fine, you could do it yourself digitally or a real
Person could help!! The staff were super friendly, helpful and knowledgeable about products and procedures, ie dinner, there were lots of desks and choices.
We hadn’t planned to eat there but the menu looks extensive and had some great new healthy options. Do we had dinner and happy hour wines.
Breakfast was immense too.
Shower was hot, pillows were plump, room was clean.
I did wonder why we did t have a fridge or bottled water but it was no biggy.
Overall I’d stay again.
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Precio por noche desde70 €
Fecha de publicación: 18 feb 2026
Usuario invitado
We stayed at hotel whilst having work done in our house.We like the hotel as can take the dog with us. The room we had is in a courtyard, so ground level. A good size room for 2 and a dog. We didnt use too many of hotel facilities as we were trying keep cost down. We have used restaurant and bar before. Enjoyed food. See below for roast dinner had on previous visit. Afternoon tea was really nice. Good patjing facilities but there is some major roadworks near by. We declined to have any housekeeping and got 2 free drinks. Nice grounds and would imagine lovely in summer. Air con now in rooms. A little update of bathroom wouldn't hurt. Seal to show mouldy. Taps, plugs worn. Also cant make out picture content in room 32. Needs to be reviewed!!
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Precio por noche desde78 €