Hoteles de 3 estrellas en Somerset, Reino Unido

Estoy muy decepcionada con su servicio en lo que respecta a la limpieza. Entiendo que estén muy ocupados en esta época del año, pero deberían ser consistentes con la limpieza. Siempre elijo HOLIDAY IN EXPRESS porque tuve una muy buena experiencia el año pasado (Año Nuevo) en la sucursal de Escocia y fue una experiencia increíble... así que pensé que sería lo mismo aquí en HI Express Bath... Viajamos en familia y mi hijo de 11 años es autista, tiene TDAH y TOC, además de alergias... este tipo de cama (sofá cama) es inaceptable para cualquiera que se aloje allí... nos dijeron que esperáramos hasta que ocupáramos nuestra habitación para que el sofá cama estuviera listo, pero aún así no nos proporcionaron sábanas para él... realmente devastador, muy triste y decepcionante...

Attended on Tuesday 27th Feb. Paid a little extra for room with a bath as like the couple ****** we are, we wanted a bath in Bath. My wife's first time ever visiting here. The hotel is a lovely setting, there is history here and all the staff have been wonderful. Close to the station, literally in front of it, and close to everything. Had the great pleasure of having many encounters with Tim, one of the reception staff and I believe concierges. Super pleasant and always helpful. We had breakfast included and after having that this morning can honestly say it's bang for your buck, with hot food to order including steak and eggs, (best steak my wife has had in the UK), a breakfast grill and a selection of others plus a typical selection of baked goods and fruits. The bar is pleasant and we enjoyed drinks last night before heading up to our room. Strawberry daiquiri we have had many times but the Amaretto sour was an interesting twist with a strong lemon zest. The only downside to the visit would be the bath/shower experience. Lukewarm bath and cold shower when we attempted it last night. This morning we got hot water for a total of ten mins to share before it went cold again. Not the worst thing all in all but a downside considering the extra pricing for a bathtub room. I was however assured that had I brought it to the desks attention I would have been assisted and I had just done the British thing of not wanting to fuss. One last perk that made an impact to me; free luggage storage. We checked out early so we could make the best of our time exploring Bath before we ride home. We were offered free luggage storage for even after we checked out so we could come back in quick before our train at 3pm and grab our bags and go, no extra charge. Fantastically useful as the Abbey tour does not allow luggage inside and we wanted to go. Anyway, thank you to Tim and all the staff at The Royal for making us feel welcomed and our time there special, we will definitely be coming back someday soon and will stay again. - Liam and Jenny Stephenson, Room 109. Date of stay: February 2024

⭐⭐⭐⭐☆ (4/5) Comfortable Stay and Great Location I stayed at the Holiday Inn Taunton and had a very comfortable experience. The hotel is easy to access, just off the M5, which made it a convenient base for exploring Somerset or stopping over during a longer journey. The room was clean and quiet, with everything I needed — a comfy bed, a good shower, and a desk area. Wi-Fi worked well, and I appreciated the tea/coffee station. While the decor is slightly dated in some areas, everything was well-maintained. Staff were friendly, helpful, and professional from check-in to check-out. The breakfast had a good variety of hot and cold options, and the restaurant had a nice relaxed atmosphere in the evening too.

We booked 2 nights for a relaxing spa weekend. Based on it being a spa hotel. We planned on staying in the hotel for the whole weekend.  When we arrived we were told there was no restaurant or bar we can use as it’s only used for events.  We then had some lunch in the spa cafe. Food was ok. Service was terrible.  We then went to the room as we were able to check in. The cleaner was still there. Very apologetic extremely polite and lovely. The room was absolutely wonderful. Large bedroom bathroom and living room.  We went out and found a pub for food. When we returned to relax in the room we found the party was directly below us and in full swing. Very loud and noisy and the smoking area was right outside our window. We called reception but they were fully booked. Glad to say it all stopped at midnight.  We went down to breakfast at 9.30. Not much left and the full breakfast was cold. When we questioned it we were just told”well it has been there since 7” it had just sat on the side in silver trays for 2.5 hours, no heat or option to reheat. It wasn’t edible.  We skipped breakfast that we paid for on the second day.  We then thought we would spend some time in the spa. Ha! Well the pool is small, no where to relax just a couple of plastic chairs, not a spa at all. It had a very small sauna and steam room. The jacuzzi didn’t work it was just a pool of cloudy water with a few bubbles.  Would not recommend. Seems it used to be and could be a wonderful place to be but has been taken over and lost its sole. Such a shame as the building and grounds are wonderful.  I have to add the cleaning staff and lady on reception were wonderful, welcoming and friendly.

Amazing value for money; simple selections of food, compact no frills chalets: could do with a bit of attention to detail with deep cleaning; decent bedding and towels, fantastic and varied entertainment generally throughout the day and late into the evening; most acts are really good. Nice to be able to set up to work remotely in the ballroom during the day and take in the fun that holiday makers are having. The Blue Coats are an engaging team. Drink prices are OK for a setting like this. We are 53 and 58 and on the younger scale of most holiday makers but whatever age, this adult only holiday park delivers quality for money hands down. Bus travels from the road outside the site to Weston Super Mare hourly during the day; beach is just a walk away down the site entrance. Taxi's are affordable if a comfi trip into town is wanted. Can imagine how amazing this establishment will be in summer (and they don't seem to hike the prices to eye watering levels during the warmer months). The range of themed weekday stays (4 days Mon-Fri) and weekend (Fri-Mon) are varied. We need to be in the WSM area for a couple of months - staying at various hotels / establishments, but now we have found Sand Bay, we have chosen to book here for several weeks back to back. For that reason, we have brought our own bedding with us, to personalise our chalet and make it more homely for our extended stay. Reception team are generally welcoming and efficient and Jade the holiday booking team member is ever so helpful. Well done Sand Bay!

This is a bit out of the way but OK if you are touring the area. A rather faded Edwardian large hotel that is in need of a bit of renovation and redecoration to bring it up to standard. Our room was a bit small and showing its age. The staff were friendly

I am highly disappointed with our recent stay. We paid a premium price and the room we were given looked absolutely nothing like the bright, spacious photos advertised on their website. Our room was significantly smaller and darker. It also felt dated and rundown. To make matters worse, instead of any kind of decent view, our window looked directly out onto what appeared to be a backyard storage area filled with junk. It was depressing and certainly not what we shelled out a lot of money for. On the functional side, the room was poorly maintained. The towel rail didn't work, and the bathroom extractor fan was broken, which made the small bathroom space feel even more cramped and humid. The reception staff though was very friendly and helpful.

La señal del móvil es mala y depende del wifi. El wifi es débil, lo que provoca que la transmisión de vídeo se bloquee. Una noche está bien, pero si se queda más de un día, es mejor elegir un hotel con mejor alojamiento.

Central location helps to overcome the cramped feeling staying in the annexe. The car was parked at the other end of town and drop off was difficult to say the least but it is what it is. I had no reason whatsoever to check out the main building reception, breakfast area perhaps a bar and lounge area too because nothing pointed me there! So generally, it was a room in a loft space built to an ”average” measure. I never like shower cubicles where I tend to bang elbows and worry about breaking something when I drop the soap. Breakfast price was horrendous so no inclination to walk in on the hop to check it out for the 2 nights stayed. I felt detached, cramped and in a bed-sit like accommodation. It is what it is.

• 地理位置優越：距離巴斯市中心僅15分鐘步行路程，周圍環境寧靜，適合散步。 • 免費停車：旅館提供免費停車服務，方便自駕遊客。  • 友好的服務：工作人員熱情友好，提供良好的溝通與幫助。 • 設施齊全：客房配備電視、吹風機、茶/咖啡設施等，部分房間可欣賞到美麗的景色