Fecha de publicación: 14 feb 2026
RafalMHotel Aloft Riyadh gwarantuje udany pobyt w Rijadzie - kilka minut spaceru od stacji metra, niedaleko również dostępne bary szybkiej obsługi. Pokoje są duże, czyste i przestronne, do dyspozycji są wygodne łóżka oraz sieć WiFi. Pobyt przedłużyłem o jedną noc i nie było problemu z pozostaniem w tym samym pokoju, mimo oddzielnych, korzystniejszych rezerwacji. Rekomenduję i chętnie wrócę!
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Precio por noche desde74 US$
Fecha de publicación: 27 ago 2023
Usuario anónimoEl desayuno del hotel es rico en variedad, aunque el sabor es normal, es suficiente para saciarte, las instalaciones del hotel son un poco antiguas pero está bien, por el precio, el servicio es normal.
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Precio por noche desde47 US$
Fecha de publicación: 6 nov 2025
MsMelissa
Disappointing experience with serious service issues, partially salvaged by the duty manager.
My stay at JW Marriott Riyadh started off very poorly. I arrived at 3 a.m., and check-in was disappointing — no welcome drink, no upgrade, and none of my pre-arrival requests were met. My room was small, not on a high floor, and the “genius suite” was misleading: the bathtub’s view is blocked by fixed blinds. On top of that, someone was smoking on a non-smoking floor, which made me feel unwell, and reception offered no real solution.
Concierge service was equally frustrating. I had arranged a driver for a trip to the Edge of the World, but I received conflicting information and was quoted a price three times the market rate. When I raised the issue with the concierge, he promised to resolve it and never got back to me. Complaints at reception and with concierge went completely unaddressed, forcing me to escalate directly to the duty manager.
Thankfully, the duty manager intervened and salvaged my stay — upgrading me to a penthouse suite for a few hours and offering a complimentary dinner. While his support was excellent, it shouldn’t have taken escalating multiple complaints to get any resolution.
Overall, the hotel itself is luxurious, but inconsistent service at reception and concierge, misleading room descriptions, and poor handling of complaints make this a risky experience.
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Precio por noche desde253 US$
Fecha de publicación: 3 feb 2025
AsmaskLet’s us start from the beginning of my entrance
The bell service was welcoming and aided us in taking our luggage
Upon my check in the receptionist was very respectful , welcoming , addressed our issues regarding the room with ease
Once we reached our room faisal sulaiman from the bell service helped in delivering the bags , he was fun and made our night. During the breakfast time, an Arab lady that always stand infront of the dining room , I appreciated her that she remembered us and the table that we used to have our breakfast on , I was happy that the waiters pay attention to the details . Moreover , all the waiters were very helpful in aiding us with getting the food that we want , welcoming and smiling . I liked the atmosphere of the dining room , as if you are living in a palace !, Mr,Faizan was always asking about our health and how was our stay , he always made sure that our experience during the breakfast time was fantastic and to the upper limit . We received a hospitality by Mr.Turki from the reception , thank you for your generosity . While we checked out we asked the concierge for a golf car to drop us to via Riyadh they made sure that it arrives early , special thank to them . And during our last moment from our stay , the bell service were always that received us with a smile and farewell us with a smile . Thank you ritz Carlton for the experience
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Precio por noche desde256 US$
Fecha de publicación: 31 jul 2025
Usuario invitadoAspectos positivos: La habitación era amplia, la ubicación buena, cerca de la Biblioteca Nacional, y el servicio aceptable.
Aspectos a mejorar: La iluminación de la habitación era muy tenue, lo que la hacía sentir oscura, y el desayuno era normalito.
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Precio por noche desde61 US$
Fecha de publicación: 23 jun 2024
Usuario invitadoCheck-In/Check-Out:
The check-in and check-out process was very fast, making it a hassle-free experience.
Room:
The room was nice and big, providing plenty of space. The bed was comfortable, ensuring a good night's sleep. The bathroom was nice, though it was a bit inconvenient that a toothbrush was prepared for only one person. Additionally, the room card stopped functioning after one night, requiring a trip to the reception to fix it.
Room Service Food:
The room service food was quite good. The grilled chicken was delicious, but the chicken biryani was just nice, nothing extraordinary.
Breakfast:
Breakfast was excellent! A special mention to Nour, who was very helpful, polite, and friendly. The service provided by Nour was top-notch.
Spa:
The spa is available only for males. We had to go to another place for a female spa, which was inconvenient.
Getting Around:
Getting around was very easy using Uber, making transportation convenient and stress-free.
Overall Experience:
A very satisfying stay with excellent service and comfortable accommodations. Would recommend for a pleasant stay, though the spa facilities could be more inclusive, and the room card issue needs to be addressed.
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Precio por noche desde67 US$
Fecha de publicación: 25 sep 2025
Usuario invitado
I would like to leave a special review for Farouk, who cleaned my room during my stay at this hotel. He was very professional, polite, and attentive to every detail. The room was always spotless and fresh after his service.
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Precio por noche desde72 US$
Fecha de publicación: 7 ene 2026
Usuario invitado
I didn't realize that there are two Swiss Flora Hotels nearby so my taxi dropped me off at the wrong one, which was very frustrating for me as I was exhausted and sick. But the kind front desk agent offered me a free ride with the hotel vehicle to the correct one, which was just around the block.
The hotel was very comfortable and the food at the restaurant was delicious (I had their traditional Saudi stew with rice and fresh squeezed orange juice) and the service was impeccable.
The room was very comfortable with all the modern amenities as expected in any city hotel, but the room had a faint cigarette smell which I didn't like. I was too tired to change rooms, do I dealt with it.
I asked for a wake up call at 2:30am which I did receive...thankfully!
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Precio por noche desde59 US$
Fecha de publicación: 16 oct 2025
EmeraldSkiesTuve una estancia muy cómoda. La habitación era espaciosa, muy limpia y estaba en perfecto estado. La cama era cómoda y el aire acondicionado funcionaba a la perfección, lo cual se agradece mucho con el calor de Riad. El personal fue muy amable y atento; una hospitalidad excelente. El desayuno buffet también fue impresionante, con una buena selección de opciones locales e internacionales. La ubicación nos pareció muy práctica, ya que había una parada de autobús y un supermercado a pocos pasos. El único inconveniente fue la entrada, que está un poco escondida en lo que parecía un callejón, ¡así que puede ser un poco difícil de encontrar al principio!
Pero, en general, una estancia estupenda. Sin duda me alojaría aquí de nuevo en mi próximo viaje a Riad.
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Precio por noche desde54 US$
Fecha de publicación: 6 ene 2026
Ali Ihsan DXB
Rooms are very large and clean and truthfully nicely decorated! I was very pleased with the cleanliness of the furniture and the premises. Yes the hotel building looks small and the reception area is small but, everything is of premium quality with modern design. It is also designed very practically, with the restaurant on one side of the reception and Costa serving cafe on the other side. Room design/cleanliness and breakfast premises and variety are the two top important things for my travels. Cantonal gets 10/10 for both, in its class. Staff politeness and responsiveness are the second important criteria and Cantonal gets 10/10 for that, too. I don't recommend hotels easily but I can recommend Cantonal with confidence.
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Precio por noche desde76 US$