Hoteles con Spa en Perak, Malasia

Tanto las instalaciones, como el servicio son impecables. Desde recepción y buffet siempre fueron muy atentos. Destaco por supuesto, la cercanía al parque Lost World, que es magnífico! Punto aparte para el parque, que en su modo nocturno, abarca desde piscina infinita, sectores de playa artificial, sectores de hidromasaje, cascadas, y más! El sector de zoo, es además de bellísimo, muy bien cuidado, y se desarrolla en un circuito entre la montaña, aguas, y mucha vegetación, cuevas iluminadas. Verdaderamente único!

Our first visit to the resort. A wonderful place to celebrate our anniversary. A quiet place to relax and enjoy without noisy children running around. Not too many guest which is very good. Don't feel crowded. Service is good. Buggy service is fast response. Best is the private pool and hotspring water. Fine dinning is wonderful inside a cave. Breakfast is good. Freshly cooked only when you order and is unlimited. Only issue is location which you need to get transport if going outside. Sunway is building a big shopping mall just outside but only ready in 2028. You also get complimentary entry to Sunworld theme park if you join and follow the trekking from resort to back of Sunworld. A short walk through the forest. Will definitely come back again.

I enjoyed my stay overall, especially the cleanliness of the hotel and the excellent customer service. The staff were friendly and attentive, and all the necessary amenities were well provided for guests. However, I was a bit disappointed with the room interior as it did not reflect the Balinese vibe I was expecting. The design and overall atmosphere felt lacking, including the absence of the signature Bali-style aroma or fragrance that usually enhances the experience. Additionally, the hotel does not have a swimming pool, which was a downside for me. Overall, it was a comfortable stay, but there is room for improvement in terms of ambiance and facilities.

I recently stayed at DoubleTree by Hilton Damai Laut Resort to celebrate a special anniversary, but unfortunately, the experience did not meet my expectations. Upon arriving at 3:00 PM, I had to wait in a very long queue for check-in and only received my room key at approximately 3:40 PM. After entering the room, I noticed that the anniversary decorations I had requested were in place, but the cake, chocolates, and fruit platter that I had paid for were not provided. As this was intended to be a surprise for my husband, it was quite disappointing. What was even more frustrating was that no one informed me that these items were not yet ready. I had to call and follow up myself to check on their status. The cake and other items only arrived more than an hour later, which significantly reduced the excitement and impact of the surprise. I was also surprised to find that the minibar fridge was completely empty, with no canned drinks or refreshments available. Considering the room rate was approximately RM1,200 per night, I expected more than just complimentary bottled water. The room was advertised as having a king-size bed, but it felt smaller than expected. In addition, the dinner buffet pricing for children was quite expensive at RM50 per child. My children are 8 and 10 years old and, like most children their age, they eat only small portions and usually only one or two dishes. The breakfast charges for children were also relatively high, making the overall dining cost difficult to justify for young children. To make matters worse, the cashier accidentally charged my children's dinner twice. Although the duplicate charge was voided, I was informed that the refund process could take between 7 and 14 weeks. This seems like an excessively long waiting period for a billing error made by the hotel. Overall, this stay was disappointing and frustrating. I had expected a smooth and memorable experience for such a special occasion, but several service shortcomings negatively affected our celebration. I hope the management will review these issues and make improvements to enhance the guest experience in the future.

Stayed at Hotel Casuarina recently and had a pleasant experience. The room was comfortable, and spacious. The location is convenient with easy access to nearby shops and food places. Breakfast was good with a decent variety of choices. Overall, a comfortable stay but cleanliness need to improve.

¡Este hotel es muy recomendable! Al principio tenía mis dudas tras ver tantas buenas reseñas, pero tras registrarme, puedo confirmar que en este hotel el cliente es lo primero. Mi familia y yo vinimos de viaje a Ipoh desde Johor Bahru y llegamos al hotel una o dos horas antes de la hora prevista (hora de entrada: 15:00). Para mi sorpresa, nos permitieron entrar antes, lo cual fue genial porque estaba un poco cansado después de conducir varias horas. El servicio de recepción fue muy amable, la habitación estaba muy limpia y la limpiaban a diario, el desayuno también estuvo bien, hay aparcamiento privado con guardias de seguridad, pero el espacio es un poco limitado y suele estar lleno, así que no me extraña que tanta gente recomiende este hotel. ¡Un precio muy económico que merece la pena!

La habitación y la ubicación eran buenas. No se pueden ver los canales de la aplicación de TV. Antes de la llegada, recibimos información para obtener las tarjetas de entrada por WhatsApp con anticipación. También nos informaron que llegaríamos por la noche, aproximadamente a las 10 p. m. Sin embargo, al llegar, nos dieron un código de bloqueo de buzón incorrecto y no pudimos obtener una respuesta rápida del servicio de atención al cliente en las llamadas y mensajes de WhatsApp. Tuve que encontrar otros números accesibles para comunicarme con otras personas de IWH para obtener ayuda. Después de la terrible experiencia de más de 30 minutos de intentar obtener las tarjetas de acceso (estacionamiento y apartamento), no pude encontrar el número de estacionamiento asignado para la unidad en el nivel de estacionamiento informado. Descubrí que el servicio de atención al cliente informó el nivel de estacionamiento incorrecto y, en realidad, está 1 nivel más abajo. Espero que el soporte pueda ser mejor para evitar situaciones similares como esta nuevamente.

. / Preferred place to stay when come to Telul Intan. Few facilities provided in this hotel, such as fitness gym & Family karaoke.

First time stay here , it’s great bed for good sleep, but to the top floor restaurants is disappointed. No one serve at counter and table non clean up even wait more than 5min , although we see the guys, finally we did ourselves…