Hoteles con Spa en Distrito de Pointe-à-Pitre, Guadalupe

Nice suite with view to the sea. Excellent bed quality and air condition. Somehow worn-out environment generally, especially at swimming pool and hotel beach area. Quality of service ambivalent and depending on individual staff. Very poor english skills among the staff, thus, w/o French language difficult to communicate (like almost everywhere on French carib islands).

La cocina, el bar de playa y el restaurante no son absolutamente amables, excepto para los camareros más jóvenes y la señora/hombre detrás del ovo. El hotel también dispone de instalaciones de surf y cayaking, pero por eso tienes que ir a otro lugar. Las habitaciones estaban bien, excepto para el duche. El hotel está muy bien situado en el centro de la ciudad, y el hotel está muy bien situado en el centro de la ciudad.

We arrived at the Hotel in the evening. The young lady at Reception was very friendly and helpful. The Reception area is like a counter / booth and not very impressive as an hotel reception desk. The area seemed very dated and dull. The garden that you walk through to get to your room is very pleasant as the flowers and plants gave it a tropical feel but it was fairly dark around the path. The corridor to our room was stark and with the arches that went along the wall you are able to see the pool area. As it was dark I was a little concerned that anyone could be lurking behind an arch as you're entering your room. The room was really very basic. Very old with rattan style furniture that have seen better days. After the long flight I sat on the sofa and suddenly a cockroach ran from underneath the sofa towards the coffee table. The shower was great. The pressure was really good and after the issues and delays with Air France, the long waits & flights from Europe to Guadeloupe; having a good shower was most welcoming. The bathroom itself was dated. The pillows in the room were really small for what looked like a king size bed. They looked more like cushions than pillows. There was only one thin sheet, no blankets and the AC thermostat couldn't be moved to make the room a bit warmer - the room was extremely cold. The bed was comfortable and we were able to get a decent night's sleep. The restaurant was closed although based on the time it should have been open. We decided to try and find something to eat. The area around the hotel was very dark, with not much pavement for walking, not enough street lights and the few that they had were not very bright. The hotel is located around 20 minutes from the airport with the evening traffic. The cost of the one night's stay for this basic hotel was around USD200. Definitely not worth the 4* rating.

First the great points - beautiful hotel with stunning views out across the bays, bar staff fabulous, friendly, welcoming, knowledgeable and professional- thanks to Christopher and his great team. Rooms (we had junior garden suite) lovely with good facilities as expected in a 5 star hotel. A reasonable stroll to the beach a bit of a climb back but very short and transport could be arranged if needed. Now the gripes which prevented a 5 rating these are the things that irked us may be they wouldn’t others. The food offering at the bar is poor we were there for 2 weeks and it didn’t change we of course went out and about and didn’t eat at the hotel daily but when we did with an ala carte restaurant or pool bar to chose from if you didn’t want a full on dining experience then the bar only offered a limited snack menu which stayed the same irrespective of time of day or eve - dips with toast, pizza or fried balls. At the beach the menu was more varied with salads why not offer this at the bar or fruit kebabs, grilled fish kebabs, grilled chicken etc. Getting about is difficult - car hire very expensive although we knew this before we left so was prepared. However what we weren’t prepared for was taking a taxi arranged by the hotel to Sainte Anne that cost 45 euro more than one we picked up from the local rank…. Needless to say we only arranged it through them once and made our own arrangements for a taxi other times - wasn’t the easiest as French very limited but with google translate we managed it.

Nice suite with view to the sea. Excellent bed quality and air condition. Somehow worn-out environment generally, especially at swimming pool and hotel beach area. Quality of service ambivalent and depending on individual staff. Very poor english skills among the staff, thus, w/o French language difficult to communicate (like almost everywhere on French carib islands).

La cocina, el bar de playa y el restaurante no son absolutamente amables, excepto para los camareros más jóvenes y la señora/hombre detrás del ovo. El hotel también dispone de instalaciones de surf y cayaking, pero por eso tienes que ir a otro lugar. Las habitaciones estaban bien, excepto para el duche. El hotel está muy bien situado en el centro de la ciudad, y el hotel está muy bien situado en el centro de la ciudad.

We arrived at the Hotel in the evening. The young lady at Reception was very friendly and helpful. The Reception area is like a counter / booth and not very impressive as an hotel reception desk. The area seemed very dated and dull. The garden that you walk through to get to your room is very pleasant as the flowers and plants gave it a tropical feel but it was fairly dark around the path. The corridor to our room was stark and with the arches that went along the wall you are able to see the pool area. As it was dark I was a little concerned that anyone could be lurking behind an arch as you're entering your room. The room was really very basic. Very old with rattan style furniture that have seen better days. After the long flight I sat on the sofa and suddenly a cockroach ran from underneath the sofa towards the coffee table. The shower was great. The pressure was really good and after the issues and delays with Air France, the long waits & flights from Europe to Guadeloupe; having a good shower was most welcoming. The bathroom itself was dated. The pillows in the room were really small for what looked like a king size bed. They looked more like cushions than pillows. There was only one thin sheet, no blankets and the AC thermostat couldn't be moved to make the room a bit warmer - the room was extremely cold. The bed was comfortable and we were able to get a decent night's sleep. The restaurant was closed although based on the time it should have been open. We decided to try and find something to eat. The area around the hotel was very dark, with not much pavement for walking, not enough street lights and the few that they had were not very bright. The hotel is located around 20 minutes from the airport with the evening traffic. The cost of the one night's stay for this basic hotel was around USD200. Definitely not worth the 4* rating.

First the great points - beautiful hotel with stunning views out across the bays, bar staff fabulous, friendly, welcoming, knowledgeable and professional- thanks to Christopher and his great team. Rooms (we had junior garden suite) lovely with good facilities as expected in a 5 star hotel. A reasonable stroll to the beach a bit of a climb back but very short and transport could be arranged if needed. Now the gripes which prevented a 5 rating these are the things that irked us may be they wouldn’t others. The food offering at the bar is poor we were there for 2 weeks and it didn’t change we of course went out and about and didn’t eat at the hotel daily but when we did with an ala carte restaurant or pool bar to chose from if you didn’t want a full on dining experience then the bar only offered a limited snack menu which stayed the same irrespective of time of day or eve - dips with toast, pizza or fried balls. At the beach the menu was more varied with salads why not offer this at the bar or fruit kebabs, grilled fish kebabs, grilled chicken etc. Getting about is difficult - car hire very expensive although we knew this before we left so was prepared. However what we weren’t prepared for was taking a taxi arranged by the hotel to Sainte Anne that cost 45 euro more than one we picked up from the local rank…. Needless to say we only arranged it through them once and made our own arrangements for a taxi other times - wasn’t the easiest as French very limited but with google translate we managed it.

At first glance everything is in great order - nice common areas like the restaurant, bar and pool. The staff (especially at the bar) is also helpful and friendly. The rooms themselves are a bit of a problem. They look like from the 80's and also they are very small; I can't imagine having two or three suitcases open there and moving around without restrictions. The ugliest thing is the bathroom, it's so small and also doesn't have a shower, but only a tiny bathtub, which you can't even fill with hot water at once - the boiler probably can't handle it and you have to turn off the water halfway through, wait 10 minutes and then continue again. It's a shame, the location is also not ideal and it's already far to the east - it's not particularly far, but considering that Guadeloupe often has traffic jams, it takes more than an hour to get to the capital or Basse-Terre. Also beware that check-in is only at 4pm, and since pilots are also sleeping there, who always have priority and give them late-checkout, you have to wait until late afternoon to check-in. However, you probably won't get a late checkout yourself. But again, the common areas are very nice and the whole hotel is quiet and has a good atmosphere, the staff is also very good, but for the reasons mentioned above I will try a different accommodation next time.