Fecha de publicación: 15 ago 2024|Habitación individual
Marcus SlaterUna joya escondida, con una gran piscina y una parada de tranvía en la puerta. También es un hotel histórico importante que necesita reformas, pero eso solo ocurrirá cuando la gente reconozca su importancia. El hotel está construido como un escenario de teatro, emulando un castillo.
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Precio por noche desde3,352 RUB
Fecha de publicación: 28 oct 2025
P40ULW
The hotel and entrance are great, no complaints there. I’ve been a regular at another hotel within 5 miles of here, where the facilities are immaculate and the rooms are always meticulously clean. So I had high expectations.
On walking into my room (250), it was freezing. I immediately turned on the electric radiator, but was woken up at 2am by the thermostat flicking on and off repeatedly. The digital screen kept lighting up and going off it felt like there was a rave in my room. Highly annoying and not conducive to a good night’s sleep.
Before bed, I went for a shower and splashed foamy suds around as you do. After finishing, I was washing down the inside of the shower cubicle and noticed what I thought were leftover soap suds near the door handle. I went to wipe them off and I can tell you now, they were not soap suds.
Absolutely disgusting. The previous occupant clearly lacked basic hygiene, and although it shouldn’t be expected, the cleaners really need to have a keener eye for detail. This sort of thing should never be missed.
Photos attached for reference.
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Precio por noche desde8,418 RUB
Fecha de publicación: 25 ago 2025|Habitación clásica (2 camas dobles)
Usuario invitadoWe had two rooms booked. 1 room was with elederly parents! The room given was a fair walk and was quite far from the reception area with no assistance only verbal directions. It would've been nice to have had some assistance from staff.
When we got to the room the sink plughole was blocked so I rang reception to get it fixed, didn't happen! Questioned reception duty staff and he lied and he said he had it fixed by maintenance when no one even came to look at it! This isn't the service we expected from ‘Mercure’ standard.
Leaning over the bath to brush our teeth and everytime we needed to wash our hands after using the toilet we had to use the bathtub.
Not sure I read anywhere but to use the swimming facilities the adults have to pay £10 fee. Other than that the hotel is near local shops/motorway as well.
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Precio por noche desde6,029 RUB
Fecha de publicación: 6 jul 2025
Usuario invitadoWe had a fantastic experience. The place was spotlessly clean, from the rooms to the shared areas, which made our stay super comfortable. The decor was warm and cozy, creating a perfect atmosphere for relaxation.
What really stood out was the variety of activities available. The staff were friendly and helpful, always happy to recommend things to do in the area.
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Precio por noche desde6,867 RUB
Fecha de publicación: 17 ago 2026|Habitación superior
Usuario anónimoIt’s a decent place to stay, I had an event to attend at the hotel so I just booked a room there to save transport costs. It’s alright for a short trip.
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Precio por noche desde4,828 RUB
Fecha de publicación: 15 ago 2025|Apartamento estudio
Usuario invitadoSelf catering studio set in beautiful grounds was perfect for our 2 night stay. We really enjoyed the wine tasting evening with Alberto and the History of the Hall talk with John. Only marked down on amenities because the restaurant and bar were closed , due to the owners being on holiday and we weren't made aware this at time of booking.
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Precio por noche desde6,979 RUB
Fecha de publicación: 17 may 2026
Akeem OmotosoWe had a wonderful stay at the hotel. Very clean environment., spacious room and great staff
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Precio por noche desde6,967 RUB
Fecha de publicación: 25 may 2026
Usuario invitadoEverything is good except the bed sheet, it kept slipping off after sleeping in. It's a flat sheet too small to tie down on the edge and corners. We asked the staff for help and we tried to do it ourselves but it was not fixable because the flat sheet is just too small to secure the bed coverage. The staff members are super friendly and they do try their best to help you. The spa in the hotel is also great. Overall the experience is beyond expectations. The location is also great and safe.
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Precio por noche desde7,430 RUB
Fecha de publicación: 22 jun 2026
Usuario invitadoHotel limpio y agradable.
El hotel está muy bien situado, pero el hotel está muy bien situado.
La habitación es muy buena, pero no me gustaba decir que me habían engañado y que el personal podría haber estado más atento.
También el hotel dijo que no recibieron mis solicitudes especiales que he añadido a la reserva de viajes que significaba que el cumpleaños que celebramos fue ignorado.
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Precio por noche desde13,283 RUB
Fecha de publicación: 7 dic 2025
Kay Phanthuwongpakdee
My colleague and I enjoyed our stay here. The hotel is conveniently located right next to Lancaster University, where we had meetings. The room was clean, warm and comfortable, and the breakfast was excellent. I also appreciated the warm pool and the gym facilities. A very pleasant stay overall.
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Precio por noche desde11,270 RUB