Hoteles con Spa en Dorset, Reino Unido

«I recently stayed at The Bath Hotel Beaumont from 25th to 26th April, where we had booked two standard rooms with windows. Unfortunately, the experience was quite inconsistent. One of the rooms was very good, clean, and comfortable. However, the second room was extremely disappointing and in poor condition. It was significantly below expectations, especially considering both rooms were booked under the same category. I would strongly advise avoiding the smaller standard rooms, as the quality seems to vary greatly. On a positive note, the hotel’s location is excellent and very convenient. The spa and swimming pool facilities are also good; however, it should be clearly noted that these come at an additional cost per person, which is not communicated transparently at the time of booking. Parking is available but costs around £25 per day. Unfortunately, the service associated with this was very poor. Our car was parked under a tree and was left covered in bird droppings. When we raised this concern, the staff were unhelpful and stated they did not have the manpower to clean it. Instead, we were given cleaning supplies and expected to clean the car ourselves, which is highly unprofessional given the price charged. Additionally, the valet service was unreliable. On multiple occasions, we had to wait 15–20 minutes for our car, and twice we ended up retrieving it ourselves after being told to wait. This defeats the purpose of a paid valet service. The staff, particularly at reception, came across as rude and unprofessional, especially when handling complaints. For a hotel of this standard, the lack of basic service, including room service or an efficient call service, was surprising. Overall, while the location and some facilities are good, the inconsistency in room quality and poor customer service significantly impacted our stay. I would not recommend this hotel unless improvements are made.»

«Este es el mejor hotel para ir a Bonmouth. Espero que sea un poco remodulado. Pero soy Hilton, así que a veces me voy. La ubicación es cómoda y está bien.»

«The kind lady at reception let us check in early and gave us an upgarde to a sea view room. The room was small and not very modern. There was a fan in the cupboard covered in dust that we used as there was no air conditioning. Trip advert said parking available but I did not realise this meant paying £12 when I arrived. The lady almost seemed embarassed asking for it. Fairly decent location on the main promenade. Close to beach. Breakfast was below average. Place is in need to some updating and/or TLC.»

«Esta fue nuestra segunda visita a este hotel, desgraciadamente hemos tenido la misma experiencia dos veces. El hotel en sí es hermoso con grandes instalaciones. Las habitaciones son hermosas, las camas son enormes y muy cómodas. Toallas de lujo, fluffy. La zona de piscina y la piscina son hermosas, se siente como si estuvieras en el extranjero en un día caliente. Aunque es una lucha por un salón solar. Pero es completamente dejado por el personal. La actitud de los baristas fue asombrosa, fue una inconveniente para ellos conseguir nuestras bebidas cada vez. La casa de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de En la reserva, el desayuno se cobra a £22 en el hotel, pero es £15 por lo que no caiga en esa trampa. El personal no tenía idea de lo que estaban haciendo. No podían obtener nuestra orden de bebidas correctamente, luego se arruinaron nuestra orden de desayuno simple. El hotel de la ciudad de San Francisco, donde se encuentra el centro de la ciudad de San Francisco, está muy cerca de la ciudad de San Francisco. Ellos no sabían cómo usar la máquina de tarjetas.  Antes de salir, usamos el spa, pequeño pero agradable. La sauna estaba cerrada y la piscina estaba congelada. El tubo caliente tampoco estaba muy caliente.  En general, no fue una gran experiencia, no volveremos.»

«We specifically booked this hotel for our anniversary and they decorated the bed with petals which was a nice touch. The hotel itself was very nice but the rooms were a bit outdated and the toilet was dirty. There were quite a few downsides which did ruin our short stay. We booked this hotel specifically for the spa facilities mainly the jacuzzi pool but this was out of order before we got there and we were not informed of this otherwise we would’ve booked elsewhere and it wasn’t fixed for our entire stay. Swimming pool was decent but not the cleanest as i felt dirt on pool floor. On our last night we ran out of water and my wife is pregnant so i went to the night porter and asked for a bottle of water which they provide complimentary daily but he said he couldn't give me one and he could sell one from the bar, which i found ridiculous. The room didnt have a fridge so we couldnt buy any water and keep it cool. Parking was £10 a day which I believe should be included in the stay. Hotel staff were friendly other than that but I would probably look elsewhere next time. For the price we paid I did expect a lot more from the hotel.»

«We enjoyed a packaged deal for a 1 night stay..it was excellent. Everywhere throughout the hotel was very clean, room comfortable, a good night's sleep. Breakfast very nice buffet, my only comment here is a poor selection of fruit options for that particular breakfast choice. We had tea and cake provided which was very nice. Our 3 course dinner in the restaurant was good. I used the outside pool, unheated but do-able in May...a lovely addition. Most staff efficient but not overly friendly. Could do with knowing that 3 hotels (all one group apparently), all next door to each other, have use of the pool but saying that, at our time of year stay there were plenty of sunbeds and pool space. Smallish, bit of a restrictive car park, has free spaces on a 'first come, first served' basis. Nothing regards eats/drinks around immediate location but short steepish walk down to get to gorgeous sandy beach area. Would stay again for sure.»

«En general, es una gran ubicación y las instalaciones son muy buenas, especialmente la piscina interior y el gimnasio, la habitación necesitaba una renovación (existen agujeros en las paredes) y se estrelló (camera familiar para 4), pero nos dormimos bien en las camas. No hay nada que pueda hacer en el baño, pero no hay nada que pueda hacer en el baño. Aunque hubo un poco de variedad (cafe, té, cereales, tostadas, pan y pasteles, artículos de desayuno en inglés como harinas, huevos abrasados, pudding negro, salsa, etc.) la calidad podría ser un poco mejor con un poco más de atención/cuidada. Por ejemplo, los huevos abrasados eran bastante secos y sabían casi como plástico, mientras que el pudding negro era realmente seco. Creo que esto podría resolverse bien por tener la rotación de la comida, por lo que no se sienta en los calefactores demasiado tiempo, por ejemplo, el desayuno comienza a las 6:30 y siempre fuimos a las 8:30, lo que significa que la comida estaba sentada por casi 2 horas.»

«We had a 3 day stay at the Harbour Hotel in Christchurch. We ate dinner there twice - once at ”The Upper Deck” and once at ”The Jetty”. Both meals were excellent: we had lovely tables, the food was great and the service made us feel special. The experience at breakfast was the same, with attentive service from all the staff and great food served on the open veranda. Although we were using the hotel as a base for our walks around the area, we also used the spa which was well maintained and had all the facilities you could want. We did have an issue with our assigned room which was not as ordered from Trip.com. Although the reception team reconfirmed they had allocated the room accurately based on what Trip.com had ordered for us, the Cherry the reception manager took it on herself to compensate us for the mismatch. From start to finish the service at The Harbour was outstanding. All the staff that served us in reception, the bar, the restaurants and the spa were helpful, efficient and friendly. Although our room was smaller than we'd ordered, it was well appointed and the bed was very comfortable. All in all, this was one of the nicest hotels we've stayed in, this in no small part due to the professionalism and caring attitude of the staff team. We will return ! »

«El Swanage Grand Hotel tiene una buena ubicación, a 20㎞ de Bournemouth ya 14㎞ de la estación de tren de Bournemouth. El hotel está en la colina y tiene una gran vista desde la ventana.»

«Al entrar se le dijo el desayuno hasta 10 am El día siguiente de la mañana estaba llegando a tomar el desayuno con los niños a las 9:40 aparentemente demasiado tarde. El hotel está en el centro de la ciudad, y el hotel está en el centro de la ciudad. También, sentí intimidado por el teice de personal de piscina en 2 días diferentes preguntandome quién soy y somos los huéspedes ? ¿Pensaron que yo estaba caminando aleatoriamente de la calle? Shocking! Me sentí desagradable y sentí en vergüenza frente a otros porque tenía que comprobar que soy invitado y que había pagado por estar aquí: ¡No es un servicio de 4 estrellas! Viajo por el mundo, pero aquí me sentí bien ****** o discriminación no estaba segura de lo que se sentía raro. El hotel está muy cerca de la piscina interior y del spa. El baño ducha terrible no podía ni siquiera lavarme el pelo de la jabón.»