Hoteles con Spa en Dorset, Reino Unido

«I recently stayed at The Bath Hotel Beaumont from 25th to 26th April, where we had booked two standard rooms with windows. Unfortunately, the experience was quite inconsistent. One of the rooms was very good, clean, and comfortable. However, the second room was extremely disappointing and in poor condition. It was significantly below expectations, especially considering both rooms were booked under the same category. I would strongly advise avoiding the smaller standard rooms, as the quality seems to vary greatly. On a positive note, the hotel’s location is excellent and very convenient. The spa and swimming pool facilities are also good; however, it should be clearly noted that these come at an additional cost per person, which is not communicated transparently at the time of booking. Parking is available but costs around £25 per day. Unfortunately, the service associated with this was very poor. Our car was parked under a tree and was left covered in bird droppings. When we raised this concern, the staff were unhelpful and stated they did not have the manpower to clean it. Instead, we were given cleaning supplies and expected to clean the car ourselves, which is highly unprofessional given the price charged. Additionally, the valet service was unreliable. On multiple occasions, we had to wait 15–20 minutes for our car, and twice we ended up retrieving it ourselves after being told to wait. This defeats the purpose of a paid valet service. The staff, particularly at reception, came across as rude and unprofessional, especially when handling complaints. For a hotel of this standard, the lack of basic service, including room service or an efficient call service, was surprising. Overall, while the location and some facilities are good, the inconsistency in room quality and poor customer service significantly impacted our stay. I would not recommend this hotel unless improvements are made.»

«Stunning hotel, great location. Everything was fantastic. Small thing is room 109 has a small frosted window with no view. When opening it opens to a dirty mucky roof. We did not leave it open as vermin might enter the room. We also mentioned it was a 40th bday but no extras not even a note.»

«The location of the hotel is excellent.A short walk away from both Bournemouth beach and Boscombe beach. The staff were also very helpful. However the hotel definitely needs an upgrade. Chipped cupboards, creaky bathroom shower doors. Also the towels provided weren't clean. In the heatwave they gave us fans, which hardly gave any cooling, unless you are seated 20cm from the fan. When we asked for another fan, they asked us to pick it up ourselves from the reception. Food order was only till 8pm, that to none on bank holiday Monday and information wasn't really provided beforehand. Breakfast was ok. The view from our rooms was excellent but that's about it.»

«Este es el mejor hotel para ir a Bonmouth. Espero que sea un poco remodulado. Pero soy Hilton, así que a veces me voy. La ubicación es cómoda y está bien.»

«Fab stay. We'll looked after. Would definately recommend to other traveler's»

«Great location with ample parking on site. Nice indoor and outdoor pools with access to beach and right next to chain ferry. Breakfast service was pretty abysmal. Coffee machines constantly out of service and poor breakfast selection not adequately replenished and mostly cold.»

«We specifically booked this hotel for our anniversary and they decorated the bed with petals which was a nice touch. The hotel itself was very nice but the rooms were a bit outdated and the toilet was dirty. There were quite a few downsides which did ruin our short stay. We booked this hotel specifically for the spa facilities mainly the jacuzzi pool but this was out of order before we got there and we were not informed of this otherwise we would’ve booked elsewhere and it wasn’t fixed for our entire stay. Swimming pool was decent but not the cleanest as i felt dirt on pool floor. On our last night we ran out of water and my wife is pregnant so i went to the night porter and asked for a bottle of water which they provide complimentary daily but he said he couldn't give me one and he could sell one from the bar, which i found ridiculous. The room didnt have a fridge so we couldnt buy any water and keep it cool. Parking was £10 a day which I believe should be included in the stay. Hotel staff were friendly other than that but I would probably look elsewhere next time. For the price we paid I did expect a lot more from the hotel.»

«lovely hotel, only issue is the top floor rooms are very hot and there is no air conditioning»

«Was ok, but to be honest the room and actually hotel were very dated. And the pool facilities in terms of changing were totally inadequate. Breakfast was ok, and thd location was decent. But having to pay extra for parking when I was a paying guest was poor.»

«They gave me a very spoiling birthday break. Summer Lodge is friendly, immaculately clean smart and comfortable with lovely spa facilities. Quirky and easy to get lost but the friendly helpful staff are always willing to take you where you intended to go! The food and service are beyond wonderful. The guests' folder is excellent with useful information and guides to things to do and see in this lovely part of Dorset.»