Hoteles con Spa en Zhejiang, China

Overall, this was a good stay with some truly special aspects, but also a few areas that could be improved. The hotel is quite remote, which makes it feel very private and peaceful, surrounded by nature such as the lake, forest, and mountains. Even though we visited other viewpoints around Qiandao Lake, this location felt more special because of its quiet and secluded setting. The hotel itself feels like a destination, with scenic viewpoints, a garden with a lake, a cave, and even trekking trails to explore. The garden area includes a swan lake, which is a nice idea. However, the swans are kept in a very small netted space. It does not look great visually and feels restrictive for the animals, which took away from the experience. The room was spacious and comfortable, with a very comfortable bed that was not too soft or too hard. Sound insulation was excellent, which made for great sleep. I also requested a firmer pillow, and it was provided quickly. The lake view room upgrade was a highlight. The view was stunning and made it hard to leave the room. If you stay here, I would strongly recommend booking a lake view room. The layout was nice, with both a balcony and a window view. The thick frame dividing the view slightly affected the overall feel, but it was not a major issue. The bathtub was also a nice addition. Cleaning was good overall. The AC did not work very well during the hot midday hours, although it was fine at other times of the day. Facilities such as the gym, yoga room, pool, and game room were nice additions. However, they felt quite standard for a five-star hotel, and I have experienced better quality in similar properties. One great feature was the free Tesla charging, but this was not communicated at all. We only discovered it by chance, which is a missed opportunity as it is a strong benefit. Breakfast was acceptable but not at the expected level. The coffee and bakery were the weakest parts. Ordering is done via QR code instead of in person, which felt a bit impersonal for a luxury hotel atmosphere. Service during breakfast also felt a bit off, as staff seemed focused on their tasks and were not very proactive in guiding or prioritizing guests, which made the experience feel less warm and not the kindest. Service was generally kind and friendly, but inconsistent at times. Some staff could benefit from additional training, as not everyone followed typical five-star service standards such as greeting guests or offering priority. Another disappointment was the welcome fruit, which was included in our package but not provided on arrival. After we asked, a staff member came carrying items for multiple rooms in a bag and handed us just one apple and one peach. This felt unprofessional although something very small. Another point worth noting is that the hotel was originally booked as an InterContinental, but about 1-2 weeks before arrival it was no longer part of the brand (somehow on Trip.com it still says intercontinental). Not sure if this impacted the experience, but overall it did feel slightly below what you might expect from that level, even though the stay itself was still enjoyable. The hotel also offers free Tesla charging, which is a great feature. However, this was not communicated at all during or before our stay, and we only discovered it by chance. This feels like a missed opportunity, as it is a strong benefit that could add significant value for guests I did not try lunch or dinner, so I cannot comment on those. Overall, this is a very peaceful and unique stay with amazing natural surroundings and a beautiful lake view. However, some service and operational details need improvement to truly match a luxury standard.

El cambio de planes en el último minuto me llevó a regresar aquí porque la elección es sencilla debido a la excelente servicio al cliente, comodidad y limpieza.

El hotel es muy relajante y tranquilo, la comida es deliciosa, el desayuno es excepcional y el spa (suna, vapor, jacuzzi) es un placer absoluto después de una ronda de golf. En cuanto al campo de golf, ¡está en medio de una plantación de té, es increíble! El hotel y el golf no se han visto muy problemáticos, y una mención especial se dirige a Lucy, el director de casa, que fue muy atento desde el principio hasta el final, y se ha asegurado que mi estancia era muy memorable.

Un santuario poético en Banyan Tree Hangzhou Nuestra estancia en Banyan Tree Hangzhou fue como entrar en una pintura viviente, donde la niebla danza sobre aguas tranquilas y el tiempo transcurre al ritmo del canto de los pájaros. Sin embargo, lo que realmente hizo este viaje inolvidable fueron las personas que nos conmovieron. Bobby Jiang se esmeró al compartir con mi padre el hermoso significado de cada 对联 que adornaba el 四合院, convirtiendo nuestro paseo por el resort en un viaje cultural lleno de calidez y perspicacia. Cada mañana, mi madre hablaba con cariño de 37, cuya delicadeza, generosidad y espíritu radiante la hacían sentir querida desde el momento en que desayunaba. Un sincero agradecimiento también al amable caballero que nos llevó en buggy a 外婆家 en nuestro primer día; su paciencia y consideración hacia mis padres ancianos eran un testimonio de su auténtica hospitalidad. La atención del equipo se extendió incluso a nuestra habitación, cerca del vestíbulo, sin escaleras, ideal para personas mayores. Si viaja con padres mayores o simplemente busca tranquilidad, este es el paraíso. Siéntese en su balcón, observe a los patos deslizarse y los barcos pasar, y comprenderá por qué Hangzhou es poesía en movimiento.

We had a very good stay at the Silk Commerce Clubhouse and greatly enjoyed our time in Wuzhen. The property is set slightly away from the busiest areas, which makes it peaceful and quiet. The quality of the clubhouse is exceptional—easily among the finest hotels I have stayed in worldwide. The architecture and design are a genuine work of art, spread across canals and connected by bridges. Rooms are extremely spacious, facilities are beautiful, and service is impeccable. The lounge is especially pleasant for tea or quiet activities. The included canal boat cruise and silk-related cultural activities (weaving, dyeing, appliqué) were highlights. There are, however, two notable drawbacks. First, during winter the central climate system is locked to heating and cannot be adjusted per room. Our room was uncomfortably warm (around 24–25 °C), and the only solution was opening doors and windows to cool it manually. This is a significant comfort issue in an otherwise ultra-modern hotel. Second, due to low occupancy, breakfast was à la carte and exclusively Chinese. While well prepared, the lack of any Western breakfast options made it challenging for guests with simpler breakfast preferences. Despite these issues, this is a remarkable property and an outstanding experience overall.

Stayed at Splendid Clubhouse for 2 nights, and it was truly one of the highlights of my trip to China. I highly recommend slowing down and fully enjoying the serene, scenic surroundings this property offers—it’s an experience in itself. From the moment I booked, the service was exceptional. My personal butler, Xiao Shen, reached out a day before my arrival to coordinate everything, including arranging for a seamless pick-up at the Scenic Area. Throughout my stay, Xiao Shen was attentive and thoughtful, ensuring every detail was taken care of—from daily arrangements to recommending great dining options. Do make it a point to dine within the hotel, especially at Jin An Si Fang Cai (锦岸私房菜)—the food was outstanding. I was also pleasantly surprised with a complimentary room upgrade, and the view from my room was simply breathtaking, overlooking beautiful spring blooms. Breakfast was another standout experience. It was incredibly delicious and thoughtfully curated, with multiple courses that were so satisfying I could easily skip lunch. Guests select their breakfast in advance, and everything is promptly served upon arrival at the restaurant, making the experience both seamless and indulgent. Overall, the impeccable service, stunning views, and attention to detail made this an unforgettable stay. I would highly recommend Splendid Clubhouse to anyone looking for a peaceful and elevated retreat.

El hotel ofrece una gran variedad de actividades, y nuestra hija tiene un gran tiempo de exploración y juego. El hotel está en una zona de la ciudad de la ciudad, donde se encuentran los niños de la ciudad. Su amable y atenta de la familia nos sentían muy bien cuidados. ¡Nos gustaba nuestra experiencia y nos gustaría quedarse aquí otra vez!

Este es el hotel más terapéutico, relajante y con mejor servicio en el que me he alojado. Toda la música de la habitación, incluido el aroma de los aceites esenciales, era increíblemente relajante. Está cerca del centro de la ciudad, pero es tranquilo y apacible. Las habitaciones son increíblemente espaciosas y cada detalle está diseñado con mucho gusto. El agua de manantial que nos proporcionaron era excepcionalmente dulce y suave. Reservé dos habitaciones y nos dieron una superior, ¡simplemente fantástico! El desayuno también era abundante, a la carta, principalmente vegetariano, y todo estaba delicioso 😋. Incluso nos ofrecieron aperitivos y té mientras esperábamos para hacer el check-out. Cada detalle nos hizo sentir cómodos 😌. El diseño y el servicio en general son comparables a los de los hoteles de lujo de primera categoría. Sin duda, volveré a alojarme aquí la próxima vez. Un elogio sincero; perfecto para sanar, relajarse y meditar 🧘

Xianhua Sandalwood International Hotel Rating: ★★★★☆ We recently stayed at Xianhua Sandalwood International Hotel during the national holiday in China, and overall, our experience was quite enjoyable. Here’s a breakdown of our stay: **Location: 浦江仙华檀宫国际度假酒店 **Check-In Experience:**   We arrived at Xianhua Sandalwood International Hotel and the check-in process was smooth and efficient. The staff greeted us warmly and provided all the necessary information about our stay. However, the English was limited, but at least it was smooth and no hassles.   **Room Comfort:**   Our room was spacious and well-appointed. We appreciated the comfortable king sized bed, view, huge bathtub, cleanliness, and spaciousness. However, as a coffee lover, there was only one serving of coffee, so when we woke up the next morning I was quite upset that only myself was able to enjoy an early morning coffee. Nevertheless, it was perfect for relaxing after a day of sightseeing. **Facilities:**   The hotel offered various facilities that enhanced our stay. We particularly enjoyed facilities like a fitness center, indoor pool, hot springs, table tennis and the pool table. The breakfast buffet was delightful, offering a mix of local and international cuisine. **Service:**   The staff was exceptional. They were always available and eager to assist with any requests. Their friendly approach made our stay even more pleasant. The front desk manager Kang was super friendly and arranged for the coffee bar to open earlier the day we checked out. **Room for Improvement:**   While our overall experience was positive, there were a couple of areas for improvement. We traveled with our 7 month old daughter and the noise and maintenance were quite unpleasant. However, these didn’t detract significantly from our enjoyment. **Final Thoughts:**   This international hotel is just a few minutes' drive from the city, offering a serene escape with a beautiful exterior. Guests are welcomed by a picturesque fish pond, vibrant gardens, playful rabbits, and a designated play area for kids, making it an ideal family-friendly destination.  In addition to comfortable accommodations and expected amenities, the hotel provides a relaxing environment for guests of all ages. Would we return? Absolutely!

We are extremely pampered by the warm hospitality delivered by our 小华管家(锦堂）. He welcomed and greeted us at the car park and basically from then onwards everything is left to him to take care of. We are so pleased to have him around for us. He is warm, detailed and professional， making us really at home. What makes 小华 even more remarkable was that he is respectful towards diversity and delivered an inclusiveness service towards his guests. He knows his role well, to bring every guests that is under his care like a friend ‘’有朋远到而来‘’。 Thank you for making our short stay such an amazing one with your personalised service. 谢谢小华。