Hoteles con Spa en Shandong, China

«El hotel está convenientemente ubicado en la calle Dongyue, no muy lejos del Templo Dai. La habitación estaba limpia y ordenada, con el inodoro y la ducha separados, un inodoro inteligente e incluso toallitas desinfectantes, lo que demuestra una gran consideración. El servicio fue amable y el suministro de agua embotellada fue abundante.»

«The room was large, clean, high up, and had a great view. The bed was comfortable and the shower had good water flow. We enjoyed the breakfast choices, only the coffee machine was a disaster, as it, however, is a common issue with much too many hotels in China. The location of the Pullman is excellent, opposite of the “old town” and right besides the Wanda shopping centre, which houses a wide choice of restaurants (great Beijing style duck on the 3rd floor!). We do recommend staying at the Yantai Pullman.»

«I found what looked like an engorged tick or bedbug crawling up my bed. The hotel is pretty and I booked it for 1 night as a luxury treat so I could get a good rest for my layover stop to another destination. My room smelt like stale smoke unfortunately, though I had asked for non-smoking. I paid extra on my booking for breakfast and had to wake up at 6am, eat breakfast at 6.30am and go to the airport at 7.20am. My room had a bathtub so I took a bath before bedtime and went to bed at midnight, I got up to go switch the lamp off at 1am and found this bug crawling up the side of my bed going towards me. I think it's either a tick or a bed bug, the body was full of blood. It had 6 or 8 legs, difficult to see but I took a video which doesn't allow me to upload. I don't have any problems with normal bugs such as spiders, but if it is a tick or bedbug it is a big problem. I was really worried there were more hiding inside the bed, I called reception for help and they looked at the bug which I caught in a glass cup. They apologised deeply and changed my room, so I had to move at 1.30am. I explained I was already tired and have to wake up early. In the new room I was unable to sleep as I kept worrying about bed bugs. I got up multiple times to check my bed. And there was a noisy couple next door talking loudly until very late so I couldn't sleep. For a luxury hotel you should not need to loose a whole night's sleep because you are worried about bedbugs or ticks biting you. Nor should be able to hear noise from other guests through the wall. I was extremely exhausted the next day and did not have any appetite. I asked if they could refund the extra I paid for breakfast because I couldn't eat it, but they said it wasn't possible. So I forced myself to try eat 1 egg and some small rice porridge but couldn't finish it. Really expensive to pay for breakfast and hardly eat, it's a shame they couldn't refund the breakfast considering I had no sleep. For a 5* hotel, I would like to have good rest and peaceful sleep. But it was not like that. The staff were very kind and helpful, but it's not so easy to travel here alone. It was not easy to book a taxi for the following morning to the airport and it took 40 minutes of assistance, the man was very kind and helpful, but the hotel should make an easier system for foreign guests to book taxi. When I first arrived in Jinan airport, I had no idea how to get to the hotel. There is no ATM inside the hotel so you cannot withdraw cash, and you cannot pay with foreign card to book a taxi. The shangri-la website did not provide any details for public transport. It simply said bus transfer was available but did not say which number bus. I would give the details here but I have forgotten the route name and bus number now as it was hectic and I was very tired, sorry. I had to waste a lot of time trying to ask for help at the airport as the staff did not speak English. Luckily someone helped me. The bus will cost 20yuan and take you into the centre where you will see the intercontinental hotel and a large shopping mall on the left side of the bus, get off at that stop, it takes 1 hour. From there it's only 5 minutes walk to shangri-la. For a big hotel they should provide easy instructions on the website to guests. The staff apologised deeply for the bug on the bed, and offered 10% reduction of the room rate. Although when I checked out no refund was given and they didn't mention anything about it, I think they just charged full price. Personally I think 10% is not enough anyway. Nobody wants to change rooms at 1.30am because of bugs crawling on the bed. I didn't get any sleep at all and felt itchy because I kept thinking about bugs and couldn't eat the breakfast. I was absolutely exhausted the following day so I was unable to do anything at my next destination and had to waste 1 day more to rest. Unfortunately not an easy experience at the shangri-la.»

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«1)Location: about 8 minutes walk to Hongmen , a starting point to walk up Taishan Mountains. But there is a shorter way about 5 minutes walk from the hotel that led one up Taishan. Many local shops and eateries around the area. 2) A value for money at this hotel ; spacious room and clean environment and they provide breakfast on request. 3) The service by the owner and parent were excellent. Providing interesting information around the area.»

«Nosotros viven en las habitaciones 1006 y 1008. Están maravillosos. Gran balcón con sillas Muskoka. Vista del mar sin paralelo. Super cómodas hojas de cama. Hemos tenido una gran estancia en este hotel. Vamos a reservar este lugar cuando viajamos aquí.»

«Nos alojamos recientemente en este hotel y quedamos impresionados con muchos aspectos de nuestra experiencia. La habitación es muy espaciosa y está bien equipada con todo lo necesario, excepto, quizás, una tetera para preparar té. Sin embargo, las bebidas de cortesía en la nevera compensaron con creces esta pequeña incomodidad. Cada día, el personal del hotel nos sorprendía con un pequeño obsequio, lo que nos hizo sentir realmente cálidos y bienvenidos. Durante nuestra estancia, nos deleitamos con la preciosa decoración navideña que le dio un toque festivo al ambiente. Si bien la ubicación puede no ser ideal para quienes dependen del metro, el hotel ofrece un cómodo servicio de recogida desde la estación. Además, hay paradas de autobús cerca, lo que permite un fácil acceso al centro de la ciudad en 20 minutos. El desayuno buffet es excepcional, con una amplia variedad de platos occidentales y chinos, incluyendo platos calientes, platos fríos e incluso postres. Tardamos tres días en probar todas las deliciosas opciones disponibles. Lo que realmente distingue a este hotel es su excelente servicio. El personal es increíblemente amable y proactivo para atender cualquier necesidad. En general, nuestra estancia fue fantástica y recomendaríamos este hotel a otras personas.»

«Overall, a good stay. The location is convenient and the room was generally clean but olde There was a persistent bad smell in all the hotel including a little bit in the room and this was mainly due to the complete lack of extraction or ventilation in the bathroom. . However, the Wi-Fi was a bit slow and the breakfast was good . A decent choice for a few days.”»

«La ubicación y las instalaciones del hotel son muy buenas, pero el servicio no se ha mantenido. No es que el servicio no sea bueno o entusiasta. No sé cuál es el problema. Hay muchos invitados durante la hora del desayuno. En los hoteles con estrellas, pueden gestionar con precisión el flujo de asientos y saber cuántos asientos hay. Durante el ajetreado período del desayuno, se les dice a los huéspedes que no hay asientos adentro, pero cuando realmente entran y coordinan cuidadosamente, habrá más. de una docena de mesas. Debería ser un problema de gestión causado por personas con un nivel superior a los camareros. Hay varias personas, pero no manejan estas mesas con precisión. El problema de los asientos provocó una mala experiencia. No habían terminado de comer, pero todavía estaban disfrutando de sus comidas. Cuando salieron a buscar sus comidas, ordenaron a los camareros que cerraran la mesa. No solo había unos pocos camareros, sino muchos gerentes. ¿Observar las actividades de los invitados en diferentes áreas? Algunas personas sugirieron que no es necesario preparar la mesa y que no hay necesidad de instalar la mesa en el restaurante. Todavía hay varios gerentes que dirigen a los camareros para que instalen la mesa. mesa y poner los manteles, y el manejo no es preciso. Esto resulta en una mala experiencia. Durante el período pico del desayuno, no es una buena idea recoger la comida una vez que la recoges, pero los asientos se acaban. ¿Tiene que encontrarlo nuevamente cada vez que regresa de recoger la comida cuando está solo? Asientos, para que pueda comer cómodamente. Espero que el hotel pueda fortalecer la gestión refinada y mejorar la experiencia general del usuario. Sigue siendo muy bueno, espero que se pueda mejorar. Vale la pena recomendarlo.»

«I would like to sincerely thank Ms. Gao Xue（高雪） at the front desk for her exceptional service during my stay. From the moment I arrived, she was warm, welcoming, and highly professional. Her attitude was genuinely friendly and patient, which immediately made me feel comfortable and valued as a guest. What impressed me the most was her kindness in offering me a complimentary room upgrade. It was such a pleasant surprise and truly made my stay even more enjoyable. The upgraded room was wonderful, and I truly appreciate this thoughtful gesture. It clearly shows her dedication to guest satisfaction and her strong commitment to delivering excellent service. Throughout my stay, Ms. Gao Xue was always helpful and responsive whenever I had questions or needed assistance. Her positive attitude, efficiency, and professionalism reflect very well on the hotel as a whole. Thank you again, Ms. Gao Xue, for your outstanding hospitality. I would definitely recommend this hotel to others and look forward to staying here again in the future.»