Fecha de publicación: 22 dic 2024
Says_Katy
That's the end of our stay at this hotel in the executive suite.
What we liked:
Hotel location;
Gorgeous landscapes from the room window;
Pool area;
Spacious swimming pool;
Spacious room;
The pool is properly planned;
Very cute dogs and cats. They cheered us up.;
The staff is very polite and tries to help with everything.;
Relaxing massage;
There was oatmeal on the breakfast menu, which is rare in the Philippines.;
Your requests are being listened to.
What didn't you like:
A small selection of paid breakfast. There is no buffet and you need to choose from the menu. But you can only choose 1 dish and drink for each one. In other words, don't expect to try even a couple of dishes for prepaid money. Here you can choose only 1 dish for breakfast. The rest is paid. It became clear only on the 3rd day of the stay, as they could not understand how the breakfast system worked.
We were charged 390 Philippine pesos for SPAM (or rather, three slices of local ham). It's expensive for this kind and quantity of food.
•On the last day, the cost of paying for a fruit plate increased. It was 350 pesos, it became 400.
•When ordering tom yam, we asked for additional shrimp (+250 pesos). We were served soup with 7 shrimp halves. We still haven't figured out how many shrimps there would have been without the extra ones we paid for. 🙈We thought they forgot to add additional ones. Then we saw the bill and additional shrimps were deposited.
•Few seafood dishes. Considering that you are 50 meters from the sea. There are also few products with vegetables. We suffered because of this. There was no light food.
•The leaves in each salad were stale.
•Service fees were from everything. We understand when the service fee is for food, but we still don't understand why the fee was for a massage. That is, the fee for the massage + the service FEE for the massage.
•There were also fees for filming shark swimming on our phone. We also did not understand why the fee, if the tour itself cost 7,500 pesos + 300 pesos was a service fee (again, we do not understand why it is not included in the total cost of the tour) + 260 pesos for shooting on the phone;
I was disappointed that when booking an excursion to swim with sharks for 7,500 pesos, fishing was included, but no one offered it to us. They just took us, we swam and brought it back. They say the tour took 5 hours, but it was two and a half hours.
•Hand soap has not been refilled in two days;
• The automatic circulation of water in the pool was rarely turned on, so we swam with flies for two days... trying to catch them from there;
•The performers were an hour late for the first tour, and 30 minutes late for the second. We don't understand why our time wasn't respected.
• One shower wasn't working. There was no water coming out of it;
• Often they didn't bring half of the dish. That is, if you ordered a meat plate with grapes, cheese and crackers, be prepared that I may not bring you crackers, but there will be 3 pieces of cheese. That's for 590 pesos. We ordered this plate twice, and two times we didn't get any crackers. The second time we asked and they informed us. Also, when ordering mashed potatoes with chicken, they brought us chicken without mashed potatoes. We asked and were informed. Everything was already cold. They didn't add a banana to the banana pancakes.
Unfortunately, curtains are not blackout, for those who cannot sleep without them, bring a sleep mask.
I write absolutely all the little things, as I am very careful about the service. I really liked this hotel. In any case, I recommend it wholeheartedly. After all, they communicate politely with you here, there are gorgeous views from a spacious room, and there is a large swimming pool. But I have to write down the little things so that the management can improve the quality of service so that staying at this hotel leaves only positive emotions for absolutely everyone! After all, the hotel is really beautiful!
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Precio por noche desde4,582 THB
Fecha de publicación: 5 sep 2025
Aina M. L. Lorona
I had a hot, uncomfortable disappointed, and we were in utter shocked that the room I booked was not in their system. As I was rebooking, it was not the same as the first booking then blacked out occured. During the blacked out the my booking end up with only a bed in dorm style quarters, public bathroom and no privacy.
My first booking was a package trip from Cebu to Manila which still in a wrong date. The actual date for the flight was to be on August 19 @ 9:50 but the three agent that I spoke to on the 18th got my hotel canceled and only provided me a rebooked solution. Sure, I can rebooked, thank so much for making my simple trip into **************** with my family, along withy impatient high functioning autism, 24 years old son who doesn't like his iPad to be low battery and no wifi.
To remind you that the black out still happening, so during my aunty and son lunch the black still going. I have no idea what kind of menu and price for food and drinks. As I saw the server put the first plate of food, I was shocked to see the mountain square shape nacho cheese beyond understanding. My aunty is only 90 to 100 pounds. She doesn't speak English and doesn't understand what she ordered, so she asked question about salad and a slice of pizza. But that not what the server brought, he came out again carrying nacho cheese, same size as the first nacho cheese/beef, except the second is chicken then a whole large Canadian bacon pizza. I couldn't believe the amount of food that was ordered then a Red Bull for my autistic son? My aunty was repeatedly saying that she only want salad and a slice pizza then water. What she really wanted the cook and server wanted to do is take away all the food back including the Red Bull. Oh, one more set of food, two big pieces of Burrito. The hotel is still in black out and stuffy hot and dark.
The staff are not good listener. My son started eating and drinking the Red Bull, when I saw him, I told the staff that Red Bull straight might kill him of a heart attack. I also mentioned that my son doesn't know self control when it comes to food which is called glutenny . He already pass his regular weight. I heard my aunty said that my son ordered all the food; she had no idea what he was ordering.
Meanwhile the black out still continuing till around 5:30 pm, every building around the area has their electricity back on but not the Papabo. Our booking still in process. The manager charged me for the lunch even though the mistake was the their service, taking order from an autistic person instead of asking his parents. The manager decided to booked us in the one room that has two bunk bed, private bathroom and has windows cause still black out. The room is stuffy and hot, it's on the fourth floor, no elevator and dark to go up the stairs. We decided to lock up our things in the room cause still black out.
My aunty over heard that the electricity bill was not paid. So as soon as I got down. The manager charged me 1500 pesos cash plus 1200 pesos for lunch that I only got to eat two slices of pizza and a couple of bite of nacho beef. I didn't get to have the burritos. The Papabo manager quickly went to pay for their electricity bill after she spoke to the owner.
My aunty and me went to the beach. I for sure locked the bedroom and still no electriçity. My son went to 7/11 to charge the iPad. We got back at the hotel at 8:30 or so and the electricity was on and my son also in the in the hotel. Do recognized that the hotel keys was an actual key, and I only have the key with. In my surprised our bedroom door was wide open, our things are scattered on the chair and table. Now, just today at this time, I'm still looking for my necklace that has my Mom piece of earing, my oldest son alligator tooth pendant and my initial pendant A.
I'll call the hotel when I finished looking at our things here.Yap, my necklace is missing.
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Precio por noche desde191 THB
Fecha de publicación: 23 feb 2026
Wangxiatian117
El hotel tiene una ubicación excelente y conveniente, con muchos restaurantes cerca, incluyendo la cadena filipina de pollo frito Jollibee. El McDonald's de al lado también está convenientemente ubicado para excursiones de un día a las islas. Además, no está lejos del aeropuerto. El servicio de transporte del hotel al aeropuerto fue excelente; el conductor fue muy amable y charlamos durante todo el trayecto. La recepcionista del hotel, EWWAN, fue excepcionalmente servicial y paciente, incluso me ayudó a registrar mi tarjeta SIM el primer día. La habitación era espaciosa y limpia, y la cama muy cómoda. El desayuno comienza a las 6 a. m., y el primer día de una excursión, se puede desayunar en el restaurante a partir de las 5:30 a. m., ¡una gran ventaja! El hotel y el Henann Resort Alona Beach están en el mismo patio, uno al lado del otro. Cuando me registré, el personal de recepción incluso me proporcionó un servicio de transporte, lo cual fue muy amable de su parte.
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Precio por noche desde2,112 THB
Fecha de publicación: 15 may 2026
cintalondonThis hotel really is the Oasis you need after the hussle and bustle of Cebu. The rooms are BIG, Clean and the pools are fantastic. Like everywhere in the Philippines service and staff are 10/10. The staff are sweet and can not do enough for you
The beach at this Hotel is man made but the landscape and pools really make it special. Its perfect for a 2 night stay where you do not want to leave the hotel.
The surroundings are pretty desolate.
But the sheraton has everything you need for luxury, food options and relaxation.
Also they play great R&B around the pool
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Precio por noche desde5,670 THB
Fecha de publicación: 26 ene 2026
Usuario invitado
보홀 여행하시는 분들께 도움이 될까하고 후기 남깁니다.
1.위치 : 알로나 비치에서 멀리 떨어져있다보니 마사지 무료픽업 드랍에 편도 300페소 추가해서 이동했어요.
2.시설 : 룸컨디션 너무 좋고 밝아서 화장하기에도 최고였어요. 매트랑 침구도 좋았고 싱글에 베게를 2개씩 주어서 쾌적했어요.
3. 수영장 : 물이 깨끗하고 수시로 관리를 하고 있어서 물놀이하기 넘 좋았어요. 다른 리조트에서는 물에 아예 안들어 갔거든요.
4. 식사 : 조식포함이었는데 간단하지만 포만감있게 맛있었고 그 외 식사들도 언제든지 주문해서 먹을 수 있어서 너무 좋았고 맛있었어요.
5. 서비스 : 직원들 모두 친절하고 번화가가 아니라 가까운 곳은 호텔 픽드랍을 해 주었고 먼곳은 툭툭이를 불러줬어요. 그랩은 잘 안불러짐.
6. 총평 : 조용하고 편안하게 쉬고 싶을 때 또 묵고 싶은 리조트이지만 번화가랑은 멀어서 불편한 점도 있었어요. 물놀이 하기에 좋은 리조트이고 편도 400페소로 ICM에 쇼핑하러 다녀왔는데 가까운 곳에서 돌아다니며 노는 걸 좋아해서 다시 알로나비치 쪽으로 숙소를 옮겨서 놀았어요.
주변이 산이라 모기가 너무 많아서 하루에 약 10마리는 잡은 것 같아요. 전기모기향을 요청해서 피해를 줄이세요ㅜ
추천하고싶은 리조트이고 모기가 최고의 단점인 리조트입니다.
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Precio por noche desde1,294 THB
Fecha de publicación: 1 mar 2026|Habitación superior (2 camas)
lugares1661Buen hotel. Tuvimos la mala suerte de alojarnos en la misma planta que un grupo de turistas chinos que empezaron a gritar a las 7 de la mañana en el pasillo. El personal intervino rápidamente. El desayuno está bien para una escapada de unos días; el beicon parece cocinado en tandas y recalentado cuando hace falta, por lo que está demasiado seco y no está como debería. La piscina está bien; da el sol entre las 10 y las 14 horas, y después está la sombra del edificio.
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Precio por noche desde1,063 THB
Fecha de publicación: 3 dic 2025
Usuario invitado
Buen hotel, pero lamentablemente no hay agua caliente, solo agua tibia en el mejor de los casos. Al llegar, me dijeron que la piscina no estaba disponible debido al mantenimiento, que es muy deficiente y no me lo informaron al reservar.
Además, estaban haciendo obras encima de mi habitación, lo que generó mucho ruido desde las 7 de la mañana, lo cual fue muy molesto.
El personal es increíble, muy amable y servicial, y la comida y el servicio fueron excelentes.
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Precio por noche desde1,769 THB
Fecha de publicación: 17 jul 2026
jjgaczThank you, Fili Hotel at NUSTAR Cebu, for making my mom’s 66th birthday truly unforgettable. From the warm welcome, birthday cake, and room upgrade to your exceptional hospitality, every detail made our family feel so special. It was a beautiful and memorable staycation for our senior parents and their grandkids. We’ll always treasure this experience.
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Precio por noche desde2,754 THB
Fecha de publicación: 21 jul 2026|Habitación Premier
Usuario invitadoEs uno de los hoteles más grandes de Cebú. No está muy lejos del aeropuerto ni del puerto, por lo que el transporte es muy conveniente. Justo enfrente hay centros comerciales, restaurantes y supermercados. En general, la experiencia fue muy buena. La foto es la vista desde la ventana.
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Precio por noche desde2,063 THB
Fecha de publicación: 3 may 2025
Ye Jin Jang
Fantastic stay and real island getaway!
View and waters are amazing, food was included in our stay (breakfast and dinner) and there are many free activities to take part. The view are spectacular! The rooms were clean and spacious for 2 pax- can fit up to 4 pax.
Favorite activity was to fish from the lagoon and watch the baby shark (white shark) feeding at 1130am and chilling at the hammock infront of the rooms.
Massages are quality if you want some wave asmr as they are done in the outdoor huts but only can do 1 hour blocks and require quick booking/advance booking as the masseuses are limited.
wifi connections are good islandwise but it’s more of chillax resort. The rooms have netflix and youtube.
do bring some night snacks or simple lunch as their restaurants close early at 9pm and ferry out are only during the lunch time
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Precio por noche desde5,008 THB