Fecha de publicación: 23 may 2025
Usuario anónimo对不是日本人完全不友善的酒店
Not foreigner ( Western & Asian) friendly. We travelled around 70 Roykan in the last 3 years and this is the wrost service we ever had. Japanese get to seat and offered juices when they checked in while we have to stand at the front desk and no juice offered. We asked for the yukata rental (free rental) and the young staff just ignore us twice. We asked for sizes a few times then he just said it’s all here. Then when we picking the only two small sizes he grabbed and give it to the Japanese girl and ignore us or never ask us before he took it as he knows we are looking into those. Very rude.
Most of ryokan will bring you to the room or assist to bring luggage or already put in the room for you. This one you do everything yourself after check in.
When we get into the hotel room it’s hot as no aircon is on. Then air con is broken so we called reception. With their broken English they insisted I don’t know how to turn on the aircon which I told them the air con is broken, after 15mins on the phone showing me how to on I keep telling them to send the staff up as we are so hot in the room as it’s summer and no window open and no fan was on after moving luggage. They came up and fix the air con for 45mins then told us it’s broken and need to change room. The whole hour we were sweating but no offer of water / drinks or anything and we just stand in the room while they fixing. When they decided the room need to be changed, they asked us to wait downstairs but leave the luggage in the room so we thought they will move luggage to the new room but they did not. Staff see us so hot at lobby didn’t tell us there is free drinking machine that we can get ice juices , they just watch us hot and sweat and not saying a word. When the new room is finished, they gave us the new room key and asked us to move the luggage ourself and return the old key. No help at all and wasted 1.5 hours of our onsen time. No apologies as well. I feel like being treated like a trash. Not enjoyable at all.
I paid extra for the sea view room which when they change my room they offered a slightly bigger room but my sea view was mostly blocked (in the pic )which I am not so happy.
There is amenities corner at the lobby, at night after the onsen we come back and want to take the lotion as early on it was gone and they didn’t replenish, the female staff have a bad attitude and flip her eyes ask us which room we stayed, we showed her the key and she said the cream is already in the room which her broken English. There is one set in the room but those are small one time pack which we finish after we had the onsen so we want to take another one. She was rude and insist we can’t take. Her attitude was so bad seems like we are stealing. There is an amenities cornor, if you not allowing guest to take please do not have this setup.
Food is okay with the buffet. Wagyu beef is nice but they is a normal standard for Japanese onsen buffet nothing too special.
Overall, with the price paying compare to other roykan in Japan, this hotel have very bad service to non Japanese. There is also nothing special for this onsen. Probably best to try somewhere else.
Mostrar más
Precio por noche desde4,586 MXN$
Fecha de publicación: 6 may 2026
Usuario invitadoOverall, our stay was good, especially the location. The room is a bit old but still well maintained.
However, we were not happy with one aspect of the service. A staff member (possibly a manager or senior from the F&B team) was not very professional and came across as quite rude.
He physically blocked us from entering the breakfast area without listening to our explanation. We clearly mentioned that our friend was already inside and had a table, and we were just trying to confirm the table number. However, he insisted we go to Level 1 for breakfast and did not allow us to explain further.
We had to go back and forth between the lift, trying to contact our friend, which was quite frustrating. Only after we showed him a photo did he finally allow us to enter.
What surprised us most was that the restaurant was actually quite empty, with many available tables. We don’t understand why we were told it was full and asked to go elsewhere.
We hope the hotel can improve staff communication and professionalism to avoid similar situations in the future.
Mostrar más
Precio por noche desde1,654 MXN$
Fecha de publicación: 17 mar 2026
Usuario invitado
平日に行けば、すいているだろうと思ったが間違いだったみたいです。
とちも混んでいました、やはりみなさん知っているのでしょう
良いホテルであることをロケーション、食事、清潔感どれを取っても満足出来るホテルでした。
また行きたいホテルです。
おすすめですよ^_^
Mostrar más
Precio por noche desde1,567 MXN$
Fecha de publicación: 29 may 2024|Habitación estándar estilo japonés, no fumadores
Usuario invitadoVery nice Japanese hotel with good service and facilities (public hot spring bath where women and men are separate and several private hot spring baths that I recommend to book in advance). We also had an amazing massage in the hotel spa. The down side would be that the hotel doesn't offer western beds (only Japansese futons) and that the personnel doesn't speak very good English (but are very nice and are trying their best to help)
Mostrar más
Precio por noche desde3,808 MXN$
Fecha de publicación: 28 feb 2026
CasualTravellerEn general, tuve una agradable estancia. La habitación era espaciosa, limpia y ofrece una hermosa vista, lo que hizo la experiencia muy cómoda. Sin embargo, me decepcionó que las instalaciones de baño necesitaban un suplemento. La entrada al lobby también fue muy difícil de encontrar desde la estación.
Mostrar más
Precio por noche desde1,094 MXN$
Fecha de publicación: 11 mar 2026
쏘소쏘
Aunque los elementos y las comodidades esperadas en el viaje ryokan japonés son pequeños, se consideran dormitorios con todas las instalaciones. Las instalaciones y la bondad fueron más allá de las expectativas, y el sabor y el sabor de los platos de estilo doméstico (Kaiseki) fueron excelentes. En particular, hay una piscina y una piscina caliente, por lo que es un lugar donde puede disfrutar de un valor suficiente para un viaje familiar con niños. 200% de los médicos que visitan otra vez .^^ Definitivamente volveré.
Mostrar más
Precio por noche desde1,865 MXN$
Fecha de publicación: 17 jun 2026|Habitación estándar con 2 camas individuales
Dennis Lee Wei jieHoteles en El Hotel: Este hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro El hotel dispone de un parque de coches privado con una tasa de 1700 yen por día si no se equivoca.
Mostrar más
Precio por noche desde1,133 MXN$
Fecha de publicación: 2 jul 2025|Habitación deluxe junto al mar (vista al océano, estilo japonés-occidental con terraza)
Trip LOVERss
The room was spacious and comfortable, providing a serene atmosphere for relaxation. The onsen facilities, along with the provided Japanese bath suits and slippers, added a delightful touch to the experience.
The breakfast buffet featured a variety of healthy Japanese options, which I found both satisfying and nourishing. Additionally, the view of Kobe Tower from my room was a charming highlight.
The hotel's design reflects a refined minimalistic luxury, creating an elegant and calming environment. Overall, I highly recommend this hotel for anyone seeking a blend of comfort and traditional Japanese hospitality.
Mostrar más
Precio por noche desde4,145 MXN$
Fecha de publicación: 10 jul 2026
Usuario invitado*리뷰이벤트 후기 이런 거 아님, 여기는 내가 시간을 들여서라도 리뷰해준다 마인드로 작성 중
어머니 데리고 효도 여행으로 좋은 료칸 찾아보다가 갔는데 방은 끝내주게 좋고 일하시는 분들이 정말 너무너무 친절하게 극빈 대접을 해주시고 욕탕은 대욕탕과 야외탕 이렇게 2개로 나뉘어 지는데 탕도 넓고 야외탕은 시원해서 오래 즐기기 좋았고 특히 석식이 미치게 맛있었다. 리뷰 사진에는 제 최애였던 고배규 구이만 올렸지만 10가지 정도 코스가 계속 밀려들어오는데 야채 러버 어머니와 고기 러버 아들이 모두 만족했던 환상적인 코스였습니다. 일반 숙박이랑 별 차이 안 나니까 조식, 석식 무조건 추가하세요.
Mostrar más
Precio por noche desde4,402 MXN$
Fecha de publicación: 7 jun 2025
のびConstrucción de concreto de Anxiang.
Hay muchos flujos desperdiciados, pero el hecho de que la gente se corresponda con los edificios también es un hecho que se siente increíblemente reconfortante.
Este es un hotel único.
El agua devuelve りも a で se rompe い no し.
¡El desayuno también es delicioso!
Me sorprende que sea más barato que cualquier otra cosa. Quiero volver a la isla de Guanglu.
Mostrar más
Precio por noche desde836 MXN$