Hoteles con piscina en Dorset, Reino Unido

«Acceso desde el aparcamiento al nivel -2 con escaleras o ascensor hasta la recepción en el nivel 0; (Acceso directo a la calle mediante unos escalones en el nivel 0 también); El registro fue muy rápido, con un breve formulario para firmar y añadir la matrícula del coche si se utilizaba el aparcamiento del hotel; Desafortunadamente, un ascensor estuvo fuera de servicio durante toda nuestra estancia, pero en contadas ocasiones vimos que el otro ya estaba en uso; Desde aquí tuvimos que recorrer todo el hotel hasta nuestra habitación, subiendo y bajando escaleras, para encontrar nuestra habitación con ventana con vistas a la zona de entrega de la lavandería, aunque aún se podía ver algo del cielo; Según admitió el personal, el hotel necesita una reforma urgente y todo el lugar tiene un aspecto descuidado y desgastado, aunque se indicó que estaba limpio; Sin embargo, la cabina de ducha de la habitación era bastante amplia y el espejo con luz sobre el lavabo era práctico. El grifo mezclador del lavabo parece estar conectado a la izquierda/derecha, en sentido contrario a las marcas del grifo. La habitación contaba con numerosos enchufes, algunos con puertos USB. Un punto a favor fue el desayuno, abundante y servido con eficiencia. La oferta incluía desayuno caliente estándar, cereales, fruta, zumos y bebidas calientes. No se sirvió cena, pero el hotel está cerca de varios establecimientos, a tan solo 10-15 minutos a pie del centro. El centro comercial BIC también está muy cerca, y el muelle/paseo marítimo se encuentra a menos de 10 minutos a pie. La piscina, el gimnasio y la sauna no son muy grandes, pero cumplen su función. Si bien el jacuzzi estaba caliente con chorros potentes, la sauna estaba bastante fría durante nuestra visita. En resumen, un lugar agradable para pasar un par de noches, tranquilo y relajante, con un personal atento.»

«I recently stayed at The Bath Hotel Beaumont from 25th to 26th April, where we had booked two standard rooms with windows. Unfortunately, the experience was quite inconsistent. One of the rooms was very good, clean, and comfortable. However, the second room was extremely disappointing and in poor condition. It was significantly below expectations, especially considering both rooms were booked under the same category. I would strongly advise avoiding the smaller standard rooms, as the quality seems to vary greatly. On a positive note, the hotel’s location is excellent and very convenient. The spa and swimming pool facilities are also good; however, it should be clearly noted that these come at an additional cost per person, which is not communicated transparently at the time of booking. Parking is available but costs around £25 per day. Unfortunately, the service associated with this was very poor. Our car was parked under a tree and was left covered in bird droppings. When we raised this concern, the staff were unhelpful and stated they did not have the manpower to clean it. Instead, we were given cleaning supplies and expected to clean the car ourselves, which is highly unprofessional given the price charged. Additionally, the valet service was unreliable. On multiple occasions, we had to wait 15–20 minutes for our car, and twice we ended up retrieving it ourselves after being told to wait. This defeats the purpose of a paid valet service. The staff, particularly at reception, came across as rude and unprofessional, especially when handling complaints. For a hotel of this standard, the lack of basic service, including room service or an efficient call service, was surprising. Overall, while the location and some facilities are good, the inconsistency in room quality and poor customer service significantly impacted our stay. I would not recommend this hotel unless improvements are made.»

«We enjoyed a packaged deal for a 1 night stay..it was excellent. Everywhere throughout the hotel was very clean, room comfortable, a good night's sleep. Breakfast very nice buffet, my only comment here is a poor selection of fruit options for that particular breakfast choice. We had tea and cake provided which was very nice. Our 3 course dinner in the restaurant was good. I used the outside pool, unheated but do-able in May...a lovely addition. Most staff efficient but not overly friendly. Could do with knowing that 3 hotels (all one group apparently), all next door to each other, have use of the pool but saying that, at our time of year stay there were plenty of sunbeds and pool space. Smallish, bit of a restrictive car park, has free spaces on a 'first come, first served' basis. Nothing regards eats/drinks around immediate location but short steepish walk down to get to gorgeous sandy beach area. Would stay again for sure.»

«The hotel did not meet our expectations for a Marriott property. While the room itself was satisfactory, essential amenities such as oral kit,slippers and bathrobes were not readily available and had to be requested repeatedly, which was inconvenient. The swimming pool was also not visually appealing and did not meet expected standards. In addition, the quality of the soap and conditioner was poor. Furthermore, our deposit has not been refunded promptly after checkout and is still pending, which is disappointing. Overall, the experience fell short of expectations.»

«The kind lady at reception let us check in early and gave us an upgarde to a sea view room. The room was small and not very modern. There was a fan in the cupboard covered in dust that we used as there was no air conditioning. Trip advert said parking available but I did not realise this meant paying £12 when I arrived. The lady almost seemed embarassed asking for it. Fairly decent location on the main promenade. Close to beach. Breakfast was below average. Place is in need to some updating and/or TLC.»

«Big room and accessible bathroom there is a very retro lovely charm here which is like of timeless but not in a bad way . The Internet was very good as were the facilities in the room . The only thing I would say was the bar soft drink was relatively expensive but it was just that you tasteless like it had been watered down too much»

«En general, es una gran ubicación y las instalaciones son muy buenas, especialmente la piscina interior y el gimnasio, la habitación necesitaba una renovación (existen agujeros en las paredes) y se estrelló (camera familiar para 4), pero nos dormimos bien en las camas. No hay nada que pueda hacer en el baño, pero no hay nada que pueda hacer en el baño. Aunque hubo un poco de variedad (cafe, té, cereales, tostadas, pan y pasteles, artículos de desayuno en inglés como harinas, huevos abrasados, pudding negro, salsa, etc.) la calidad podría ser un poco mejor con un poco más de atención/cuidada. Por ejemplo, los huevos abrasados eran bastante secos y sabían casi como plástico, mientras que el pudding negro era realmente seco. Creo que esto podría resolverse bien por tener la rotación de la comida, por lo que no se sienta en los calefactores demasiado tiempo, por ejemplo, el desayuno comienza a las 6:30 y siempre fuimos a las 8:30, lo que significa que la comida estaba sentada por casi 2 horas.»

«We had a 3 day stay at the Harbour Hotel in Christchurch. We ate dinner there twice - once at ”The Upper Deck” and once at ”The Jetty”. Both meals were excellent: we had lovely tables, the food was great and the service made us feel special. The experience at breakfast was the same, with attentive service from all the staff and great food served on the open veranda. Although we were using the hotel as a base for our walks around the area, we also used the spa which was well maintained and had all the facilities you could want. We did have an issue with our assigned room which was not as ordered from Trip.com. Although the reception team reconfirmed they had allocated the room accurately based on what Trip.com had ordered for us, the Cherry the reception manager took it on herself to compensate us for the mismatch. From start to finish the service at The Harbour was outstanding. All the staff that served us in reception, the bar, the restaurants and the spa were helpful, efficient and friendly. Although our room was smaller than we'd ordered, it was well appointed and the bed was very comfortable. All in all, this was one of the nicest hotels we've stayed in, this in no small part due to the professionalism and caring attitude of the staff team. We will return ! »

«HOTEL: Everything was brilliant from the time we arrived to the time we departed. This was our second stay at this hotel. STAFF: Mike at reception made us feel welcome and catered for our needs and wants. He was friendly, informative and generally helpful. He is a credit to the hotel and we appreciated the customer service we recieved from him. Also the filipino lady at breakfast time was very friendly and made us feel welcome as if we knew her a long time. She even remembered my diet requirements every morning without me having to tell her. At the bar/restaurant, they did not have a non alchoholic pina colada on the drinks menu but all the members of staff that made us non alchoholic pina colada did so without question and made it absolutely delicious. I suggested they put that on the drinks menu, I'm sure other customers will enjoy it too. FOOD: The portions were excellent on the starters and main meals and quite filling. The desserts were very limited compared to the last time we stayed at the hotel. I know the reason for this however there was very little to choose from, again I now know why. The chocolate cheesecake on the dessert menu was very disappointing, the base was way too wet with no crunch. At this point I was glad it was a small portion. The lemon sorbet portion was too much but delicious. ROOM: We booked a 3 night stay and by the third day there was a slight smell (maybe the carpet) as if a dog had been in the room but we did not make an issue of it.. (The room next to us had a dog so assumed the room we were in was also a pet inclusive room). We were grateful for the upgrade. SUMMARY: On the whole our experience at the hotel was brilliant. We look forward to booking again in the future.»

«Solo queríamos un alojamiento confiable, acogedor, seguro y LIMPIO para pasar una noche a un precio fantástico, y eso fue exactamente lo que conseguimos aquí en Laguna. No tenía lujos, por ejemplo, ni nevera en la habitación, ni decoración vanguardista, ni artículos de aseo extra... ¡pero eso era justo lo que no necesitábamos! Era una habitación básica pero impecablemente limpia, con todo lo esencial para una buena noche de estancia: dos camas recién hechas, una suite con ducha de agua caliente, toallas y toallitas para dos, un televisor con mando a distancia, wifi, tetera y una puerta con cerradura y seguridad las 24 horas. El amable anfitrión fue amable y eficiente, y estábamos muy seguros de haber elegido el lugar perfecto para nuestro presupuesto. Estábamos a poca distancia a pie de la playa y del pueblo, con una práctica tienda nocturna a solo unos minutos a pie. Esta vez no probamos el resto de las instalaciones disponibles, como la piscina, la sala de juegos o el bar/entretenimiento... pero fue bueno saber que eran una opción. Gracias por hacer que nuestro viaje fuera agradable, Laguna; Estamos planeando regresar en el futuro.»