Fecha de publicación: 22 ago 2025
NuneChang
Communication with the hotel before arriving in Japan was nearly impossible. Once you are in Japan, if you use a local phone to call the hotel, they can provide information about where they can pick you up if you are traveling by bus. Apart from that, the service and facilities were excellent. The hotel provided a mobile phone that you could use to call them for pick-up at any time and from any location in the Nijigen no Mori area. Breakfast and dinner were delicious.
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Precio por noche desde287 CAD
Fecha de publicación: 23 may 2025
Usuario anónimo对不是日本人完全不友善的酒店
Not foreigner ( Western & Asian) friendly. We travelled around 70 Roykan in the last 3 years and this is the wrost service we ever had. Japanese get to seat and offered juices when they checked in while we have to stand at the front desk and no juice offered. We asked for the yukata rental (free rental) and the young staff just ignore us twice. We asked for sizes a few times then he just said it’s all here. Then when we picking the only two small sizes he grabbed and give it to the Japanese girl and ignore us or never ask us before he took it as he knows we are looking into those. Very rude.
Most of ryokan will bring you to the room or assist to bring luggage or already put in the room for you. This one you do everything yourself after check in.
When we get into the hotel room it’s hot as no aircon is on. Then air con is broken so we called reception. With their broken English they insisted I don’t know how to turn on the aircon which I told them the air con is broken, after 15mins on the phone showing me how to on I keep telling them to send the staff up as we are so hot in the room as it’s summer and no window open and no fan was on after moving luggage. They came up and fix the air con for 45mins then told us it’s broken and need to change room. The whole hour we were sweating but no offer of water / drinks or anything and we just stand in the room while they fixing. When they decided the room need to be changed, they asked us to wait downstairs but leave the luggage in the room so we thought they will move luggage to the new room but they did not. Staff see us so hot at lobby didn’t tell us there is free drinking machine that we can get ice juices , they just watch us hot and sweat and not saying a word. When the new room is finished, they gave us the new room key and asked us to move the luggage ourself and return the old key. No help at all and wasted 1.5 hours of our onsen time. No apologies as well. I feel like being treated like a trash. Not enjoyable at all.
I paid extra for the sea view room which when they change my room they offered a slightly bigger room but my sea view was mostly blocked (in the pic )which I am not so happy.
There is amenities corner at the lobby, at night after the onsen we come back and want to take the lotion as early on it was gone and they didn’t replenish, the female staff have a bad attitude and flip her eyes ask us which room we stayed, we showed her the key and she said the cream is already in the room which her broken English. There is one set in the room but those are small one time pack which we finish after we had the onsen so we want to take another one. She was rude and insist we can’t take. Her attitude was so bad seems like we are stealing. There is an amenities cornor, if you not allowing guest to take please do not have this setup.
Food is okay with the buffet. Wagyu beef is nice but they is a normal standard for Japanese onsen buffet nothing too special.
Overall, with the price paying compare to other roykan in Japan, this hotel have very bad service to non Japanese. There is also nothing special for this onsen. Probably best to try somewhere else.
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Precio por noche desde368 CAD
Fecha de publicación: 11 mar 2026|Habitación estándar con 2 camas individuales
Usuario anónimoVery spacious room, able to open multiple large suitcases. Close to train station and many restaurants and shops. Staff are helpful. Carpark was always full, so had to park at a further carpark although at the same fixed rate.
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Precio por noche desde77 CAD
Fecha de publicación: 6 jul 2026
hanasia
Conveniently located just a 3-minute walk from the Himeji Station East Exit. It’s easy to navigate to the other side of the station, providing quick access to Himeji Castle and Koko-en Garden. The front desk staff were extremely polite and efficient, and they can look after your luggage both before check-in and after check-out.
In the restaurant to the left of the front desk, there is a free drink service starting at 17:30, offering alcoholic beverages like plum wine, wine, and shochu. From 20:30, they also serve complimentary Ochazuke (rice with green tea/broth). To the right of the front desk, various amenities such as lotion, moisturizer, and bath salts are available for guests to take freely. They also provide free hot coffee and tea, allowing you to relax comfortably on the sofa.
Breakfast is a Japanese, Western, and Chinese buffet served from 06:30. It includes Himeji's famous Oden. Although it was served with mustard instead of the traditional ginger soy sauce, it was well-flavored and delicious.
I stayed in a non-smoking single room, which had a window that could be opened. The desk was equipped with a large mirror and a TV, and turning on the TV displays the room-specific Wi-Fi password. While there is no public bath, the room's en-suite bathroom includes a bathtub and is fully stocked with shampoo, conditioner, body wash, hand soap, a toothbrush, and toothpaste. Controlling the air conditioning temperature and lights was incredibly convenient via buttons built into the bed, saving the trouble of looking around for switches. Having three power outlets on the desk was also very handy, and I highly appreciated the fabric deodorizer spray provided.
Overall, despite being compact, I found the room layout and amenities to be exceptionally user-friendly.
姫路駅東口から徒歩3分ほどの駅チカ。駅の反対側も迷わず行けるので、反対側にある好古園や姫路城にも簡単アクセス。フロントの担当者もとても丁寧で対応が早い。チェックイン前後に荷物を預かってもらえる。フロントに向かって左側のレストランでは、17:30からフリードリンクで梅酒、ワイン、焼酎などのアルコールが、20:30からお茶漬けのサービスがある。また、右手には化粧水、乳液、バスソルト等のアメニティが置いてあり持ち帰り自由。フリーサービスでホットコーヒーやお茶も頂けるので、ソファでゆっくりくつろげる。朝食は06:30から和洋中のバイキング。姫路名物おでんもある。生姜醤油ではなく、からしではあったが味がしみ込んで美味しい。利用した部屋は禁煙シングルルームだったが、窓も付いており開閉もできる。机に大きな鏡とテレビがついており、テレビをつけると部屋別のWIFIパスワードが表示される。大浴場はないので部屋のユニットバスを利用。バスタブもあり、シャンプー、リンス、ボディソープ、ハンドソープ、歯ブラシ、歯磨き粉は揃っている。エアコンの温度設定や電気などは、ベッドに備え付けのボタンで変えることができ、あちこち探す必要がなくとても便利だった。コンセントも机に3つあって便利。服の消臭スプレーは非常にありがたく使わせてもらった。コンパクトながらも全体的にとてもユーザーフレンドリーな部屋の構造とアメニティだと思う。
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Precio por noche desde41 CAD
Fecha de publicación: 23 oct 2024
Daria Gr
Останавливались в отеле в октябре 2024 года. Взяли два номера на двоих.
Плюсы:
1. Великолепные номера в стиле классического рекана: все очень красивое, аутентичное, масса мелких деталей, записок и подсказок для гостей, интересных безделушек в номере. У нас были кровати, а не футоны, но минусом это никак не назвать - кровати удобнейшие. Вид из номера (3 этаж) - на горы. Чистота идеальная, в номере есть все, что должно быть в номере классического рекана: от татами, до низкого столика для отдыха.
2. Бесподобный ужин кайсеки. Великолепный завтрак сукияки (готовишь себе сам).
3. Красивейшие интерьеры отеля, по нему интересно гулять, изучая его изнутри. Отель красивый снаружи тоже.
4. В номерах можно курить (мы этого не делали, да и номера не прокуренные совершенно). Есть курилка при входе в отель.
5. Чудесный персонал. Все просьбы и жалобы удовлетворяются за минуты. Плохо говорят на английском, но это не беда, общались через переводчик. Ребята классные, веселые. Быстрый чек-ин, куча напоминалок по поводу того, куда и во-сколько приходить / что и как правильно делать.
6. Есть приватный онсен (мы не пользовались).
7. Дают беспланый пропуск в 7 общественных онсенов. Дают скидки на сувениры.
8. Дают отличные юкаты для онсенов, для женщин - дадут красивые, выбор огромный.
Нюансы:
1. Единственный минус отеля - удаленность от центра Киносаки (15-20 минут ходьбы по не слишком красивым местам). Но! Есть бесплатный трансфер от отеля до центра города, плюс есть трансфер вокзал-отель-вокзал. Да и ходьба от отеля до центра Киносаки нас особо не напрягала.
2. Это не бизнес-отель, поэтому ни стиралки, ни утюга, ни душа в номере нет. Душ (а по факту - онсен) общий на минус первом этаже - отдельный для мужчин и женщин.
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Precio por noche desde254 CAD
Fecha de publicación: 27 may 2026
Usuario invitadothe hotel is well located, quiet, nice view, very easy access with free shuttle bus service
the room is bigger than expected, can accommodate a group of 3-4 people
the service is good, comfortable, and not overwhelming, however, NOT the most native / non-Japanese speaker friendly
the onsen itself is the biggest selling point, it doesn't feel too crowded even though it's a shared with day-use customers, perhaps to do with off-peak season as well
the restaurant and food is the biggest pleasant surprise to us, exquisite, yet filling; i especially like the porcelain used, well thought out with the dishes
overall, five out of five experience
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Precio por noche desde253 CAD
Fecha de publicación: 7 jun 2026
Usuario invitadoLa habitación es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limpia, es muy limp El paseo a la humie lleva alrededor de 18-20 minutos, incluso los más cercanos Starbucks nos llevaron alrededor de 10 minutos+ bajo el sol caliente.
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Precio por noche desde154 CAD
Fecha de publicación: 24 may 2026
Chan2024Left a facial washing machine in the shower room. After check out we call back to ask for it but they said they could not find it, not even in lost and found. There are so many cleaners when we left the hotel so I’m pretty sure the cleaners are part time and one of them took it.
Staff said they don’t speak English so I used a translator to speak to them. I think staff need to be better trained.
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Precio por noche desde105 CAD
Fecha de publicación: 17 mar 2026
Usuario invitado
平日に行けば、すいているだろうと思ったが間違いだったみたいです。
とちも混んでいました、やはりみなさん知っているのでしょう
良いホテルであることをロケーション、食事、清潔感どれを取っても満足出来るホテルでした。
また行きたいホテルです。
おすすめですよ^_^
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Precio por noche desde129 CAD
Fecha de publicación: 24 mar 2026|Habitación Deluxe Estilo Japonés "Tenraku"
Usuario invitadoBeautiful hotel with top notch and warm service staff. Dinner and breakfast was good not to mention the fantastic onsen experience which was the main reason we came here. Last but not least, one of the staff personal noticed that I wasn’t feeling well and offered to me some painkillers. Overall, great and memorable experience!
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Precio por noche desde531 CAD