Hoteles con parking en Islas Riau, Indonesia

«I have mixed feelings about the resort. firstly, our names were missed out from the list of passengers for transfer from the ferry them even though we had a WhatsApp confirmation. secondly, the bus that took us from the ferry terminal to the resort had broken seats; the bus was cramped and seats kept reclining on their own upon leaning. then, there were guests who couldn't board because of insufficient seats. this already left a terrible impression from the onset. upon reaching the resort, check-in was a mess. you had to take your bet on which counter to choose; I didn't have much luck. the counter I stuck to serve one set of customers while the counter next to mine served three. the check-in experience could have been vastly improved. perhaps guests could be seated and relaxing while staff attends to us instead of making us queue. furthermore, since they already asked for our names upon pickup at the ferry terminal, they could have prepared the check-in for us upon arrival. this would bring Movenpick up a notch and make it truly 5 stars. hardware was great. we booked the executive suite and the room was impeccable, and that made us enjoy the stay the most. we were amazed by the treats in the room for birthday amenity. we also appreciate the turndown service, although we didn't appreciate that our bedroom slippers were moved from the entrance to beside the bed, and we took some time to find them upon returning to the room. the executive suite came with access to the executive lounge. the ambience was great and we enjoyed great canape and cocktails there. on the other hand, the chocolate hour at the deli cafe was like a hungry ghost festival; chocolate was dripping, adults were competing with kids and food ran out fast - the pancake took time to make; the chocolate fountain barely had any chocolate left (check out my photo). the sonada club had good vibes, staff were friendly but generally forgetful. we had to ask 3 different people to take our order, and was told to wait, and then be forgotten. we had a request for the staff to check on a product and it was forgotten too. likewise we had to ask for our bill twice; the staff would get interrupted by other guests and forget about our requests. we decided that it was really not one person, but the culture of the staff here. overall, we were there to relax so we enjoyed ourselves, but the resort definitely needs much work to make the experience better for everyone.»

«El personal es muy amable. Nos dieron una habitación comunicada a pesar de que solo reservamos una habitación normal. El hotel es bastante antiguo y algunas de las instalaciones están bastante desgastadas. Pero en general sigue siendo bueno por este precio. La ubicación también es buena. Caminé recto y puedes encontrar numerosos restaurantes.»

«I really enjoy my trip even im solo trip this hotel recommended for you, breakfast really delicious and room very clean and near to go anywhere, thank you for nice service 🥰»

«Excellent services and breakfast can be arranged to be delivered to the Villa or have it at the Cafe. The indoor pool is clean and clear and make up room is clean. The Villa also provide free transfer from the Ferry Terminal and it is very important for us as we have 3 road bikes to transport Good location and within walking distance to the Plaza Lagoi. Thank you so much Kamuela 🙏👍»