Fecha de publicación: 3 jun 2025
jeremyccampbell
Good room at a good price. Close to many shops. Also close to public transport. Good service from help desk. Would stay here again
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Precio por noche desde5,851 RUB
Fecha de publicación: 2 mar 2026
Usuario invitado
El servicio al cliente fue excelente. La ubicación, la comida, el servicio, sólo para mencionar pocos. Todo fue perfecto 👌. Recomendará este hotel 100x a mis amigos y familia. Volveré a asegurarme.
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Precio por noche desde20,115 RUB
Fecha de publicación: 21 may 2026
Usuario invitadoThe hotel's location is really good. It's super convenient to get to the hotel from the terminal. The room size is good for unpack & repack your stuff for the trip.
Since we didn't have breakfast included in the booking. There are 2 choices for the breakfast: 1. Hotel's breakfast for 35AUD/person 2. Deli cafe. We had a sandwich & muffin there. It's quick and easy to get ready in the morning.
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Precio por noche desde10,506 RUB
Fecha de publicación: 4 oct 2023
Usuario invitado
Este es un muy bonito resort. El interior es muy limpio y grande. La cama es cómoda y el baño es bueno con jacuzzi. Verá canguros y cockatoos fuera del dormitorio en la mañana y la noche. Mis niños disfrutan de la estancia muy. No obstante, debe cocinar sus propios alimentos o conducir a comer.
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Precio por noche desde18,241 RUB
Fecha de publicación: 31 may 2026
Jo2808I recently stayed at Citadines on Bourke Melbourne for 8 nights and overall had a good experience, which I would rate around 4 out of 5 stars.
The location is excellent and the hotel offers good value for a stay in Melbourne’s CBD. The room was comfortable and well-equipped, and I appreciated that housekeeping was provided every two days rather than daily, which I was perfectly happy with.
However, there were a few areas where the experience could be improved. Housekeeping was somewhat inconsistent during my stay. On several occasions, floor towels were not replaced, some areas of the room appeared to be missed during cleaning, pillow covers were not changed when expected, and not all toiletries were refilled. It was frustrating to discover there was no soap or shampoo while already in the shower, requiring a call to reception and a wait for replenishment.
The shower itself could also be improved, as the hot water temperature fluctuated quite noticeably between hot and cold, making it difficult to maintain a comfortable shower.
There were also a couple of minor inconveniences upon arrival. The parking, while available, costs approximately AUD $45 per day and the process of locating and accessing it was somewhat confusing on the first day. Additionally, there was no HDMI cable in the room, which meant I had to request one from reception. Housekeeping also occasionally forgot to clear the trash, which added to the inconsistency of the service.
The kitchenette could also be better equipped. I found the dustbin to be quite small for an extended stay, the knives were not very sharp, and there was no chopping board provided, which made preparing meals less convenient.
On a positive note, after our 8-night stay, the hotel was able to provide us with a complimentary one-hour late checkout, which was appreciated and helped end the stay on a better note.
Despite these issues, the staff were generally helpful when assistance was needed, and the overall stay was pleasant. With a little more attention to housekeeping consistency, maintenance, and guest amenities, this hotel could easily provide an even better experience. Overall, I would still consider staying here again due to the great location and comfortable accommodation.
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Precio por noche desde7,230 RUB
Fecha de publicación: 22 oct 2025
Mandy PuaUbicación muy conveniente, a solo 10 minutos a pie del centro de Melbourne. La Universidad RMIT y la estación de tranvía de Swanston están justo enfrente del hotel. No tuvimos tiempo suficiente para disfrutar de la piscina y la sauna, ya que solo abren de 7:00 a 21:00. Lo único que me decepcionó fue que no sabía que ofrecían servicio de habitaciones. La cuarta noche de nuestra estancia, al entrar en la habitación después de una excursión de un día, nos dimos cuenta de que la persona encargada de la limpieza había entrado y limpiado nuestra habitación sin nuestro permiso. ¿Qué habría pasado si nuestras pertenencias hubieran desaparecido? ¿Podría la gerencia del hotel hacerse cargo de la pérdida? Por favor, no entren en la habitación sin avisar al cliente; el cliente solicitará la limpieza si realmente desea el servicio.
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Precio por noche desde5,322 RUB
Fecha de publicación: 6 oct 2025
sweetknellneuSin duda, volvería a alojarme en este hotel; el registro fue rapidísimo. La habitación era muy pequeña, y la cama también, pero la decoración era nueva y tenía todo lo necesario. Las vistas de la ciudad desde la ventana eran muy buenas. El precio era muy atractivo y la ubicación muy conveniente; se puede ir andando a cualquier parte de la ciudad. El único inconveniente es que está un poco cerca de las vías del tren, así que quienes tengan problemas para dormir deberían llevar tapones para los oídos. El aire acondicionado no funcionaba muy bien y se estropeaba con frecuencia.
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Precio por noche desde4,448 RUB
Fecha de publicación: 15 jul 2026
Usuario invitado
Perfect location and an excellent place to stay. The hotel facilities are practically brand new, and both the reception staff and housekeeping team were friendly and professional throughout my stay. I stayed for more than a week and thoroughly enjoyed my time at this serviced apartment. The rooms were comfortable, well maintained, and had everything I needed. I would happily stay here again and would recommend it to anyone visiting the area.
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Precio por noche desde8,598 RUB
Fecha de publicación: 18 feb 2026
Usuario invitado
Very noisy could hear all the neighbours shouting at each other! And needs sound proofing as could hear everyone showering!!
Clean and great food but don’t get a room on level 10 or 11.
Not worth the $$$$
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Precio por noche desde16,448 RUB
Fecha de publicación: 19 sep 2025
Daphh02The Highlights
1. The location of this hotel is second to none. Right outside the door, you’ll find endless food options from quick bites to diverse international cuisines, plus plenty of cafés, bars, and public transport. Having the SkyBus stop to the airport just around the corner was convenient.
2. Every team member I met was friendly, approachable, and genuinely eager to help. They are well-trained and motivated to provide excellent service.
3. The room itself was spacious and modern. Both the daytime city views and night lights from the window were wonderful, and the furnishings felt new and well-maintained.
4. Guests have access to some excellent facilities, including a gym, a library, and a full wellness area. The indoor pool is comfortably heated even on a chilly Melbourne evening, and it comes with a sauna and bubble spa, which makes the stay feel more like a resort.
What Could Be Improved
1. The room setup felt unusual. I booked a one-bedroom suite, but was placed in a two-bedroom apartment with the master bedroom locked off. I completely understand that I only paid for one room, but it felt a little strange knowing there was a part of “my” room I couldn’t access. Personally, I would have preferred a proper one-bedroom layout with full access.
2. The bedroom I was 'allowed' to stay in also didn’t have its own air conditioning. It relied on the living room’s unit to keep cool, while the locked-off master had its system. This design made things a bit uncomfortable at times, especially overnight.
3. The sofa had an unpleasant, urine-like odour, which made us reluctant to rest in the lounge.
4. The main door lock was rusty and stiff, making it frustrating to open and close.
5. There was no landline phone in the room to contact reception, so the only option was to head downstairs. A couple of times, even during office hours, the reception was unattended (likely because one staff member was juggling multiple tasks). It could be so inconvenient to have a more extended stay.
6. While the pool facilities were lovely, they were often crowded. The common facilities are shared with residents of the building as well as hotel guests, but this detracted from the relaxing vibe.
Would I stay here again? Yes, probably. Mainly because of the unbeatable location, the great facilities, and the friendly staff. But I do think the hotel needs to address the details so that it can align with what they claimed as 'luxury'.
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Precio por noche desde13,782 RUB