Hoteles con Wifi en Gauteng, Sudáfrica

The reception service was very good . however, the staff at the restaurant were unfriendly, almost like a canteen. The room i stayed in did not have a door for the bathroom. Also one of the cups already had a crack and it leaked. The water in the kettle was full when i arrived. The toilet was reasonably clean. The pick up and drop off service to airport was good. I must commend the drivers to be friendly , helpful and on time. The gardens were very pretty.

Upon arrival, check-in at reception was smooth. We were provided with our room key and directed to our accommodation, which required us to drive to the other side of the estate. However, when we reached the room, the key did not work. We walked back to reception, where we were informed that a network issue had prevented the key from being properly programmed. The receptionist, who was very helpful, offered to accompany us to the room and opened it using a master key. She assured us that a functioning key would be delivered as soon as the network was restored. Upon entering the room, we immediately noticed that it had not been cleaned. The window sill was sticky with what appeared to be beverage spills, the floor was dirty, the bathroom mats were not fresh, and most concerning, there were rat droppings on the window sill, on the floor behind the curtains, and behind the door. I contacted reception to request housekeeping and asked to speak with a manager, as the condition of the room was unacceptable. A housekeeping staff member arrived, but I requested that cleaning not proceed until the housekeeping manager assessed the situation. The manager quickly confirmed that the room had indeed not been cleaned and that there were clear signs of rodent activity. She apologised sincerely, asked us to wait while the room was cleaned, and said she would escalate the matter to the rooms division. While waiting on the terrace outside, we noticed a mouse in the bushes, which explained the droppings found inside. After the room was cleaned, the manager returned, apologised again, and informed us that a complimentary bottle of wine had been arranged for us. We told her about the mouse we had seen and expressed that we did not feel comfortable staying in that room. She went back to speak with the rooms division, and we waited in the bar. An hour later, she returned with keys to a new room and directed us there. The replacement room was clean, though the entire experience made for a rocky start to our stay. The following day, after breakfast, we returned to our room to find that the terrace doors had been removed and two maintenance staff were working. This came as an unexpected surprise, as no one had informed us that repairs would be taking place. We decided to return to the bar to allow the work to be completed. As we were celebrating a birthday that day, the housekeeping manager kindly arranged for our room to be decorated with a birthday message. From that point onward, we thoroughly enjoyed our stay thanks to the exceptional customer service at the restaurants, bars, and spa. In particular, we would like to recognise Moses, Regal, and Tebogo at Kingsley Restaurant; Sibongile at Granatas; and Mandy at the spa for their outstanding hospitality. They truly made our stay memorable. Overall, despite the challenges we experienced upon arrival, we had a lovely stay. Thank you to everyone who contributed to making my mother’s birthday special.

En primer lugar, el personal fue excepcionalmente amable, profesional y me hizo sentir muy bien recibida. Es sorprendente la rapidez con la que el personal resuelve cualquier problema que surja. Esta fue mi primera visita a Sudáfrica y realmente disfruté de mi estadía en Airport Inn and Suites. Sí, si vuelvo a Sudáfrica, este será mi primer lugar y mi lugar preferido para hospedarme. El único problema fue que la alfombra del dormitorio y la sala de estar necesitaba urgentemente una limpieza con vapor o un reemplazo. Sí, el personal de limpieza barrió la alfombra cuando limpiaron, pero barrer la alfombra con una escoba en realidad no limpia la alfombra. La alfombra estaba muy desgastada y me picaban los pies cuando caminaba sobre ella descalza. Pero lo resolví rápidamente al tener siempre puestas mis pantuflas. En general, este lugar está muy limpio, bien cuidado y el personal conoce el verdadero significado de la atención al cliente. Las acciones siempre hablan más que las palabras. Es por eso que le di a Airport Inn un 3 por la limpieza solo por la alfombra del dormitorio y la sala de estar. Un cordial saludo, Brenda Valentine

Un verdadero espectacular estancia en Fairlawns Boutique Hotel La habitación de la habitación es muy agradable, pero no es muy agradable. Esta es la clase de propiedad que no sólo cumple las expectativas los eleva. La suite fue concebida con belleza, espaciosa y pensamiento, y con el confort de una manera que se sentía tanto indulgente como homenaje. Todo detalle desde los muebles de más hasta las vistas del jardín tranquilo contribuyó a un sentimiento de relajación sin esfuerzo. El servicio durante toda mi estancia fue impresionante. Si se trataba de ayuda con equipaje, recomendaciones de comida o simplemente un comprobado amigable ‑in para asegurarse de que todo estaba perfecto, el equipo se ha entregado con continuidad con profesionalismo y encanto. El hotel está situado en una zona de la ciudad, donde se encuentran los lugares de interés de la ciudad. Es el lugar ideal para descansar, ya sea por la piscina, en el spa o simplemente caminando por los jardines. La cena en Fairlawns fue otra destacada. La comida estaba bien presentada y llena de sabor, con un menú que equilibra la creatividad y el confort. En general, el Fairlawns Boutique Hotel ofrece una mezcla excepcional de lujo, privacidad y hospitalidad. Mi estancia en la Villa Suite fue inolvidable y recomendaría este hotel sin hesitar a cualquiera que buscara una escape refinada y restaurada en Johannesburgo.

The reception welcomed us warmly, making us feel very comfortable. Our room was spotless, and the staff was attentive, even providing us with a bucket for ice with ease. Everything was spot on

Reception faced a crisis when their servers broke down. The staff remained helpful and friendly throughout, despite being overwhelmed with large numbers of visitors. The hotel is well maintained and clean

The hotel is located in a nice area not far from the city. The hotel is clean and restaurant has nice food and drinks. Pool isn’t that big and workout facility is decent. Cards for rooms stopped working often which was a little annoying. Staff was helpful and a good stay overall.

En el hotel, el hotel está muy bien situado, y el hotel está muy bien situado. En el hotel, el hotel se encuentra en una zona de la ciudad, donde el hotel está en una zona de la ciudad, donde el hotel está en una zona de la ciudad. Me quedé a través de las luces brillantes en la habitación y las lagunas en la puerta delantera que llevan al patio con un ciego que estaba encendiendo hacia adelante y me mostraba básicamente dentro de cualquier estado. El hotel de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de la ciudad de La primera vez que me presenté con el pelo, no pude usar mi máquina de pelo. Le dije que no lo haría como estoy en la industria de servicios y que lo disculpar es lo suficientemente bueno. Sin embargo, me decepcionó más por más cuestiones de electricidad y no por actualización. Tuve que prepararme con la puerta delantera abierta y todas las ciegas abiertas para hacer mi pelo y maquillaje. Los huéspedes se pasaron por el pasado solicitando actualizaciones, tuvimos que llegar a ellos. No se proporcionaron información.

I had the best time just relaxing at the hotel . The staff were very friendly and because it was my birthday they upgraded my room and gave me free breakfast . I had an amazing time and I can’t wait to go back . Room services was also really great and the views were amazing .

I recently had the pleasure of staying at this beautiful hotel and I must say, it exceeded all my expectations. From the moment I arrived, I was impressed by its excellent location, top-notch service, and overall hospitality. The hotel's location was simply outstanding. It was conveniently situated, allowing easy access to nearby attractions and amenities. Whether it was exploring the city or embarking on a safari adventure, the hotel's central location made it a perfect base for my travels. The service provided by the hotel staff was truly exceptional. From the warm welcome at check-in to the attentive assistance throughout my stay, I felt genuinely cared for. The staff went above and beyond to ensure that all my needs were met, including a special favor of allowing me to leave my suitcase while I was away on the safari. Their flexibility and accommodating nature were greatly appreciated. The hotel itself was a sight to behold. It exuded elegance and charm, with its beautifully designed interiors and well-maintained facilities. The attention to detail was evident in every aspect, from the tastefully decorated rooms to the inviting common areas. It was a pleasure to return to such a comfortable and inviting space after a long day of exploring. Overall Rating: ★★★★★