Hoteles con Wifi en Selangor, Malasia

«Pls have a look if you are planning to book this hotel. This was one of the worst hotel experiences I have ever had at a 5-STAR HOTEL! The problems started from the moment I arrived. During check-in, the receptionist told me that the system was down and was unable to check me in. After trying & waiting for a while, she switched to another computer to complete the check-in. I had to wait around 7 mins just for what should have been a simple check-in. After finally getting my room key, I thought I could finally go to my room and rest at around 6:30 PM. Unfortunately, things only got worse. My initial room was on the 5th/6th floor (can’t remember exactly). When I entered, I was shocked to find that the room had clearly not been cleaned or prepared at all. It was basically left in the same condition as the previous guest had left it. The rubbish had not been cleared, the bedsheet had not been changed, and the blanket was even lying on the floor. The room was dirty & messy, which completely ruined my mood. I immediately tried to contact reception using the room phone, but the phone system also appeared to have a problem. I called three times without answering and only managed to get through on the fourth attempt. When I explained the situation, the receptionist sounded confused and seemed unaware of what had happened. I requested a room change and was told to come back down to reception. When I arrived, the staff there also seemed unaware of the situation. I had to explain everything again. One staff member then went to another staff member, who came over and asked me again what had happened. At that point, I was already very tired and frustrated from having to repeat the same explanation multiple times. After waiting for quite some time, I was told that there were no more king-size rooms available and that they could only offer me a twin room. By then, I was exhausted and simply wanted to rest, so I accepted it. Considering that the initial room was not ready due to the hotel’s own housekeeping issue, I honestly expected at least some gesture of goodwill, such as a complimentary upgrade or compensation. But that was fine. I was eventually assigned Room 719. Before I left reception, the staff simply said “sorry.” The housekeeping situation was especially disappointing. I arrived at around 6:30 PM, while the hotel’s check-out time is 12 PM. There should have been plenty of time for the room to be cleaned and prepared. Yet I was given a room that had apparently not been serviced at all. I could even see housekeeping staff walking around the floor. Unfortunately, the condition of the hotel and room was also far from satisfactory. The facilities looked old and poorly maintained, with peeling wallpaper, a damaged chair cushion, dirty carpets, and an air-conditioning system with a noticeable mouldy smell. The lobby looks reasonably well renovated, but the condition behind the surface is a completely different story. For a hotel that has only been operating for a little over 10 years, the level of deterioration and lack of maintenance is difficult to accept. What disappointed me most was that this was not just one isolated issue. The check-in process was inefficient, communication between staff was poor, the room was not ready, housekeeping was inadequate, and the room itself was poorly maintained. This was honestly one of the worst hotel stays I have ever experienced.»

«La habitación estaba limpia y el personal estaba muy amable y bienvenido. Pero la zona es bastante ruidosa. Es una opción sólida si sólo necesita un lugar para colapsar por una noche.»

«New hotel with a luxurious feel and good breakfast. The hotel is new, with practical furniture and a very spacious lobby that gives a luxurious first impression. The reception experience could be improved, though. The staff were polite but seemed a little reserved and perhaps still getting used to the level of service expected in a luxury hotel. A warmer welcome, a smile and a more engaging approach would definitely make the arrival experience feel more special. On the positive side, breakfast was very satisfying, with a good variety of choices. The fresh juices were genuinely fresh and were one of the highlights of the breakfast. Overall, the hotel has great potential. With a little more attention to guest interaction and hospitality, I think the overall experience could be even better.»

«Not quite up to 4-star standard The hotel feels quite dated and definitely could use a renovation or refresh. Compared to other 4-star hotels I’ve stayed in, the overall facilities and amenities did not feel up to the same standard. There was no Type-C charging port, no bathrobe, and some of the basic amenities provided felt quite low quality. The towels were very thin, and the slippers were also extremely thin. We were staying as 2 guests, but only 1 pair of slippers was provided. I was also quite surprised by the housekeeping practice. Every morning, housekeeping would knock on the door to ask whether we wanted housekeeping if we had not put up the “Do Not Disturb” sign. I found this quite disruptive, especially when guests may still be sleeping or resting. At other 4-star hotels I’ve stayed at, housekeeping usually only cleans the room when guests put up a “Make Up Room” sign, so guests are not disturbed unnecessarily. Overall, I feel the hotel needs to improve the quality and quantity of its in-room amenities and consider renovating the rooms to bring the property closer to the standard expected of a 4-star hotel. Hopefully, the management will take these comments into consideration and improve the guest experience.»

«The Room Stay ExperienceGenerous Space: The standout feature across almost all reviews is the exceptionally spacious layouts. Whether you book a standard room or their apartment-style suites, the square footage is much larger than typical hotel offerings. Dining & Buffets: The breakfast buffet at Saffron Brasserie is a massive hit, consistently praised for its extensive variety of local and international options. However, guests note that because the main restaurant is located in a detached building across the front entrance, walking to breakfast can be inconvenient if it rains. They also feature a popular Selasih Dim Sum restaurant.Warm and Efficient Staff: The service delivery is heavily praised. Front desk staff are frequently noted for being warm, accommodating, and willing to process early check-ins if rooms are ready.»

«The unit was clean, modern, and well-maintained. I really liked the contemporary design — it felt cozy yet spacious enough for a comfortable one-night stay. The bed was comfortable, and the air-conditioning worked perfectly, which made the stay even more relaxing. Basic amenities were provided, and everything was in good working condition. The location in Petaling Jaya is convenient, with easy access to nearby shops and food options. Check-in and check-out were smooth, and the instructions provided were clear, making the whole process hassle-free. The facilities were a nice bonus. The building felt secure, and the environment was generally quiet, which was great for resting. Overall, my one-day stay was enjoyable and comfortable. I would consider staying here again for a short trip or weekend staycation.»

«There are plenty to do and the staff are really friendly but could do better on their checkin system. Was queueing but other customers went ahead as their line was moving faster. Should have done a ‘a’ queue system. Early check in has additional charge and non negotiable. Asked also about additional tax payable by cash, couldn’t answer what is it for Pro: plenty activities, restaurants and comfortable beds Con: poor staff training, rooms showing signs of wear & tear despite only 2 years old (had to leave the shampoo n shower gel dispenser on the floor), poor signage on dropoff/pickup zone»

«Nice, Clean and Convenience place to stay for Business Trip.»

«I couldn't recall how many times I have stayed in Concorde Shah Alam. This hotel has always been my number 1 choice every time I come to Shah Alam. It's very convenient- the location, the hospitality, the amenities, the food, and the city view of Masjid Shah Alam. I can also hear Azan from the masjid- very calming. Keep up the good work, Concorde Shah Alam.»

«Took almost an hour to get my box of tissues I requested over the phone. I had to go down to the concierge to ask for it. Service was so so. Nothing to shout out about. Room was clean and comfortable though.»