Fecha de publicación: 22 oct 2025
Usuario invitado
What a gem of a place! The special thing about this place is that there are 5 private outdoor onsens as well as a gender-segregated public bath and one mixed gender outdoor bath (for this one, you need to wear a bathing suit). If you are shy of exposing yourself or like taking photos, then those 5 private outdoor onsens are just perfect. I went in the autumn, which is cooling already and I can imagine what a treat it will be in winter with all the snow.
The hotel is located almost to the top of the hill. Either drive or call them ahead and they will pick you up and drop you off in the vicinity.
My room is quaint and Japanese-styled. I didn't pay for the meal package as I knew I'd would be busy trying out all the onsens available. They are all open 24hrs. By the way, private onsen number 1 and 5 are the best and most picturesque!!!
I'm doing all a favor and posting all the pictures of the private onsens.
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Precio por noche desde64 €
Fecha de publicación: 22 mar 2026
Usuario invitado
I stayed one night at this hotel, which is conveniently located near the train station and feels fresh and new. The on-site restaurant serves dinner, and we tried the sukiyaki — it was absolutely delicious and definitely worth a try, even if the price is on the higher side. Overall, I had a very pleasant experience and would happily choose this hotel again when visiting Zao.
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Precio por noche desde46 €
Fecha de publicación: 18 may 2025
Usuario invitado
Love this hotel. It's beautifully designed by 坂茂 and it lives up to his fame. The buildings look like they are floating over the rice fields. Both dinners and breakfast were excellent. Most ingredients are sourced locally and they are delicious. But what I love the most is the open baths. Both are small, but they're carefully designed with a tranquil, soothing view. I'd love to come back again just for the hotel.
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Precio por noche desde65 €
Fecha de publicación: 30 jul 2026|Single Room, Non-Smoking (Main Building Flooring A )
Usuario invitadoLa habitación está bien limpia, aunque es una noche, pero puedo pasar cómodo. Además, el desayuno gratis es muy útil, porque no hay tiendas de conveniencia cercanas y las instalaciones son ricas.
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Precio por noche desde31 €
Fecha de publicación: 28 dic 2025|Habitación estilo japonés (2 camas), no fumadores
Usuario invitadoThe trip was planned few weeks ahead, accommodation options in Zao Onsen are scarce. If there were other options, I probably would not go with this hotel again.
- Before arrival, I called the hotel twice using trip.com but no one answered.
- There was only one front desk staff handling check-in. I have waited for 20 minutes for check-in and the Indian family has it waited for 35 minutes. There was another staff coming out from the office and acknowledged the queue. However no action was taken despite the long wait by guest.
- I inquired about shuttle bus service but the staff at the entrance said “No shuttle bus”. I saw shuttle bus having the hotel name around the Zao Onsen area.
- On the first day of room cleaning, the cleaning lady has not replaced the used porcelain cup and Japanese cup. Also no replenishment on tea bags and toilet amenities. At this price point of over USD500 per night, I was quite surprised.
- There are 2 onsen places, one outside the hotel and one on the 1F. The outdoor onsen inside the hotel was not opened and the reason is “snow accumulation”.
Overall, the room is spacious and clean but the service did not meet the expectations.
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Precio por noche desde99 €
Fecha de publicación: 12 feb 2026
PockyBackpack
El hotel está situado en un pequeño pueblo con una larga historia y el ambiente de la ciudad es absolutamente maravilloso.
El interior está diseñado en estilo japonés tradicional, con un hermoso jardín en el centro del hotel. Es realmente increíble. A la frente del hotel también hay un baño de pie, que añade un agradable toque local.
Las habitaciones son auténticas habitaciones japonesas, y mientras cenamos, el personal vino a preparar y a poner el futon para nosotros, lo que hizo que la experiencia se sintiera muy tradicional y especial.
El desayuno y la cena pueden no ser lujosos, pero los sabores de la comida son buenos y las porciones son generosas nos encontramos muy llenos y satisfechos. Algunos miembros del personal hablan muy bueno inglés, que fue muy útil. La tienda del hotel también ofrece una buena variedad de productos.
Personalmente, mi lugar favorito fue el área de asiento relajado junto al jardín central era el lugar perfecto para relajarse.
The room was very good and very good.
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Precio por noche desde78 €
Fecha de publicación: 6 mar 2026
Usuario invitado
Good location, clean and nice peaceful hotel. Connected with S mall and has bus station outside. Close to Tsuruoka station by foot. The onsen or hot bath was okay, bit outdated. The outside hot bath was closed and dry sauna was warm. Breakfast waa good.
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Precio por noche desde41 €
Fecha de publicación: 29 dic 2025|Habitación estándar estilo japonés, con vistas a la montaña
คนสวยมาแล้วจ้าReally great hotel in Zao onsen. The location is easy to find and free parking for guest. The room is big and clean. I love the window in our room see the snow falling and small pond as well. We didn’t booking the dinner & breakfast so I don’t know the food taste. However, onsen is really great!! I love outdoor onsen that you can see the view of Zao mountain while bathing and snow falling to your head!! but just scare of bear. So nice to stayed here!
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Precio por noche desde81 €
Fecha de publicación: 16 feb 2024
Usuario invitadoAbsolutely lovely place. At first I thought I'd be uncomfortable with how spaceous the room was (I'm a very jumpy solo traveller), but the room was just so comfy with an excellent view. The heater was a bit hot, but there was an electric fan too, so all was great.
The hotel allows you to have a free 50 minute private bath each night, and the private baths are amazing, able to accommodate up to five persons and with windows to let in the light and stuff. Excellent onsen water -- very acidic and very hot. Takes some time getting used to the heat, but once you do it's a heavenly experience. There are also public baths (free of charge) that you could enjoy throughout the night and into early morning (they're closed for cleaning only during 9-12 in the morning), one indoor and one outdoor, both connected to one another. The outdoor one is a bit small, but it's so refreshing to be able to flee from the stifling indoor onsen to enjoy the crisp winter air while soaking up in the heat.
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Precio por noche desde56 €
Fecha de publicación: 12 feb 2024
Usuario invitadoA wonderful place to stay in. The service was fantastic. The room was huge, much too large for just a solo traveler like me but it would have been perfect if I had brought my wife and child along. The onsen quality was great, albeit the fittings at the shower area were a bit old. The food was hands down amazing and featured great local produce. Honestly there was too much for one person to finish! What I especially liked was that they had a separate room on the first floor where if it was too early for you to check in, you could drop your luggage off, change, and then grab your gear and head to the slopes. Same thing if you intend to charge the slopes a bit more on your last day, just leave your stuff in the storage room, hit the slopes, come back and change out, hit the onsen for the last time, then go off. Definitely recommending this place to my friends visiting Zao.
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Precio por noche desde112 €