Absolutely magnificent hotel! Staff were very helpful, tending to any and every need. Rooms are clean and spacious. And big plus point is that it is connected to the Annapoorna restaurant, a must visit for breakfast, lunch or dinner! Can't wait to be back.
As always everything was good from the beginning... the check in till check out. The breakfast which wasn't quite the usual during our last stay there were totally opposite this time... understood there was a face-lift refurbishment work carried out at the restaurant the last time and as such it was excuseable..This time around the hotel had exceeded our expectation for both the service standard and eloborate buffet breakfast readied for the guests. We would like to thank all the restaurant staff in particular the restaurant manager SK Allarakha for making every morning as a start of a pleasant day with all the courteous services extended to us by him and his lovely team..This has prompted my family to celebrate my 60th birthday in the morning of 16/1/2026 before their departure for flight.Thank you for a great and courteous service shown to my family and i.We will definitely choose to stay at the TRT again the next time around. Way2go all... Cheers!
Location of this hotel is absolutely perfect. Very close to Amman temple and the accessibility is also amazing. Cleanliness is supreme. Also the restaurant inside this hotel is just amazing.
Good amenities, good breakfast and buffet dinners. I booked the hotel car for a day trip to Sadhguru’s Isha yoga foundation. I am impressed by the driver. He is a steady driver, knowledgeable and forthcoming in sharing his knowledge. The Chinese restaurant is great too! Overall, I find the staffs friendly and have a strong interest in fulfilling guests needs.
The stay was comfortable and peaceful overall. The room was quiet, which I appreciated, and I slept well during my stay. The room itself was spacious and adequate for a restful stay.
However, I felt that the service could be improved, as it did not feel particularly warm or welcoming. Another disappointment was during my stay extension. As an existing guest, I would have appreciated a better rate offered directly by the hotel, instead of having to go through the full online booking process again.
Breakfast is another area for improvement, both in terms of food quality and offering more local dishes rather than a largely Western spread.
Excellent Stay at GRT Grand Chennai
I had a wonderful stay at GRT Grand Chennai. The hotel offers a perfect blend of comfort, luxury, and warm hospitality. The rooms were spacious, clean, and very well maintained, making the stay extremely comfortable.
The staff Sabri,Muthu Anna Sharin and Aishek were courteous, professional, and always ready to assist with a smile, which truly enhanced the overall experience. The food was excellent, with a wide variety of delicious options catering to different tastes.The hotel’s location is very convenient, providing easy access to major areas in Chennai. Overall, GRT Grand Chennai exceeded my expectations, and I would highly recommend it to anyone visiting the city for business or leisure. I look forward to staying here again.
I stayed at this hotel yesterday as well. However, this time I faced an issue with the Wi-Fi service. I booked the room from 12:00 PM to 11:00 AM the next day, but the Wi-Fi password provided was only valid for a few hours. After some time, when I tried to reconnect, it showed that the Wi-Fi password had expired. The hotel should provide valid Wi-Fi access for the entire stay duration.
Очень понравилось! Красивое гармоничное место, нет шума транспорта и людей. Получилось действительно расслабиться и с удовольствием отдохнуть. Просторный, чистый номер, внимание в мелочах к постояльцам. Территорию отеля вечером обрабатывают от насекомых. Очень вежливый гостеприимный персонал. Есть обмен валюты. Свободный доступ к бассейну, разнообразное меню на завтрак. За всё пребывание в Индии в 4-х городах из 4-х отелей этот самый лучший. Однозначно рекомендую этот отель.
The hotel offers excellent facilities and very clean, comfortable rooms. Mr Roshan from the front desk offered great service and overall the staffs are very helpful! Great location for shopping. I really enjoyed my stay!
The hotel offered a comfortable and pleasant stay with clean rooms, courteous staff, and prompt service. The ambiance was welcoming, and the overall experience was smooth and hassle-free. A great choice for both business and leisure travelers.
Muy bueno
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8.1/10
Muy bueno
BBharathaninNZI would definitely return here. Overall, very good value for money.
The breakfast daily and the staff were truly exceptional. The room was good, everything worked and in-room dining that is 24/7, was excellent. We arrived at 2am and the food, at that time, for famished travellers was truly appreciated.
Thank you Holiday Inn. You have excellent staff and hope you are valuing them. Staff farewelled us on our last day!!
I did not give five stars for cleanliness as the toilet seats could/ should be cleaned better.
UUsuario invitadoAccommodation was good. But bit far from main road. No food facility available nearby. For everything you have to go to main road even for coffee and tea also.
UUsuario invitadoThe location was great and the rooms were very well maintained. The staff was courteous and well behaved. The food and selection of drinks was good too. Overall, it was a good stay.
VVijayakumar G AFirstly, I was given a room in an extension block that seemed to have been built recently. It was modern but lacked the charm and character of a true heritage property. The main building, with its fireplace and historic ambience, was nowhere to be found. This was especially disappointing considering the premium price I paid, comparable to what you'd expect from a 5-star hotel.
The lack of attention to detail continued throughout my stay. When I checked in on a rainy day, I had to walk to the extension block without an umbrella despite the muddy road. The staff seemed unbothered by this inconvenience. Additionally, the room didn't have slippers, and the floor was cold, with no heating available (although they did provide a basic room heater when requested).
To make matters worse, I had to call the front desk to confirm my room for the second day, which should have been done automatically as part of their standard procedure. This lack of efficiency only added to my frustration.
The toiletries were also woefully inadequate, with only basic soap and shampoo provided. Power cuts were frequent, and I had to notify the front desk each time, which seemed like a hassle the hotel should have anticipated.
The breakfast buffet was uninspiring and lacked flavour. To make matters worse, I had dinner at their restaurant, which was rated top in Ooty, but my experience was average at best. To add insult to injury, they got our order wrong, substituting Nasi Goreng (fried rice) with Mee Goreng (fried noodles). When I brought this to their attention, they made no effort to compensate for the mistake.
In conclusion, Hotel King's Cliff fails to live up to its reputation as a heritage property or even a 2-star hotel. The overpricing and lack of attention to detail make it a poor choice for travellers seeking a comfortable and enjoyable stay in Ooty.
UUsuario invitadoReturning to this location after eight years, I was hoping for the same 5star experience I once enjoyed. Unfortunately, it’s not quite what it used to be, and the property is beginning to show its age.
On a positive note, the staff were warm and courteous throughout—from the reception to the restaurant team. Their professionalism and friendliness was a highlight of the stay.
The restaurant manager Nazim was helpful.
However, the room was disappointing. Upon entering, there was a strong musty odor. When I mentioned this to the front desk, I was told all the rooms have this smell and that it would dissipate in about 10 minutes—but unfortunately, it lingered. It seems guests may simply become accustomed to it over time. Not me.. lol.
The Colony restaurant offered a decent breakfast, though dinner not that much. It felt overcrowded and cramped, and the buffet menu was not the greatest, with food quality was just average.
The key strengths of this location remain its convenient setting, friendly staff, and ample parking. With some updates and improvements, it could once again live up to its former reputation.
NNick SelvanAs always everything was good from the beginning... the check in till check out. The breakfast which wasn't quite the usual during our last stay there were totally opposite this time... understood there was a face-lift refurbishment work carried out at the restaurant the last time and as such it was excuseable..This time around the hotel had exceeded our expectation for both the service standard and eloborate buffet breakfast readied for the guests. We would like to thank all the restaurant staff in particular the restaurant manager SK Allarakha for making every morning as a start of a pleasant day with all the courteous services extended to us by him and his lovely team..This has prompted my family to celebrate my 60th birthday in the morning of 16/1/2026 before their departure for flight.Thank you for a great and courteous service shown to my family and i.We will definitely choose to stay at the TRT again the next time around. Way2go all... Cheers!
HHonser TanMy initial stay at this newly launched hotel was excellent. The modern facilities were in perfect working order, and the room was impeccably clean and comfortable. It was a promising start that convinced me to return.
Unfortunately, my second stay was profoundly disappointing and raised several concerns. The first room I was assigned had a strong, unpleasant odor. While I appreciate the staff promptly moving me to a second room, it only partially resolved the issue, as a faint strange smell persisted.
The second room had multiple functional problems:
* Non-Functional Power:** The USB ports and power sockets on the wall faulty.
* Inconsistent Hot Water:** The water heater took an excessively long time to heat up, disrupting my routine.
* Purify water contamination:** There's particles and oil from the purify water. It seems contamination from central filter.
Most alarmingly, at approximately 6 AM one morning, a **very loud alarm sounded from the door area.** This was highly disruptive and concerning, as it was unclear whether it was a security breach alarm or a triggered fire alarm. The lack of any immediate information or follow-up from the hotel staff regarding this incident left me feeling unsettled and concerned about the emergency protocols.
While the front desk staff were helpful in changing my room, the combination of maintenance failures and a confusing safety alarm indicates a significant lapse in operational standards. For a new hotel, this is troubling. I hope this feedback is taken seriously to ensure the safety and comfort of all future guests.
VValentine56My wife and I stayed there for 3-days in mid July, overall stay was good and pleasant and we take this opportunity to thank Mr Ramar (Manager @ Cilantro) who was not only polite and professional, he went the extra mile to help us out in a complex situation that arose on our 1st day.
A well deserved PAT for Mr Ramar in exhibiting his professionalism
But I cant say the same for the Travel Manager Mr Balaji who vehemently refused and not even seeking any other avenues or alternatives to assist us, totally
no empathy shown at all bearing the fact that we being tourists cant access to all your facilities
This we consider a major setback as its reflects horrid customer service
AArivurajBerry Resort Hill Ooty Review: A 3-Day Paradise
I recently spent 3 unforgettable days at Berry Resort Hill Ooty, and it truly lived up to the hype. This is undoubtedly one of the best resorts in the region, offering breathtaking views that surpass any other I've encountered in Ooty. Perched atop a hill, the scenery is simply mesmerizing.
The resort itself is beautifully maintained and exudes a serene ambiance. The rooms are comfortable and well-appointed, providing a perfect retreat after a day of exploring.
A highlight of my stay was the delicious food. Every meal was a culinary delight, showcasing a wonderful blend of local flavors.
The staff, particularly Mr. Predeep at the reception, were incredibly friendly and helpful. Their warm hospitality made me feel truly welcome.
Key Takeaways:
* Book in Advance: This resort is highly sought after, so I strongly recommend booking well in advance, especially if traveling during peak season.
* Embrace the Views: The panoramic vistas from the resort are truly unforgettable.
* Don't Miss the Tea Factory: A visit to a nearby tea factory is a must for any visitor to Ooty.
Overall:
My 3-day stay at Berry Resort Hill was a truly rejuvenating experience. The stunning views, excellent food, and exceptional service combined to create an unforgettable vacation. I highly recommend this resort to anyone seeking a luxurious and relaxing getaway in Ooty.
I hope this review effectively captures your recent 3-day stay at Berry Resort Hill!
UUsuario invitadoWe enjoyed our stay in esthell resort. We have been upgraded to newly constructed executive rooms. It was awesome. Amenities, games were enjoyed by myself and my kids. A wonderful place for kids to stay and enjoy.
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