Lee valoraciones de usuarios sobre hoteles en Kerala

Prayana Hotels
7.8/5104 Comentarios
Our stay at Prayana Hotel in Ernakulam was overall a really good experience, mainly because of the warm hospitality and excellent service provided by the staff. Right from the moment we arrived, we were made to feel welcome. The welcome drink was a refreshing touch, setting the tone for a pleasant stay. The reception team was efficient and courteous, handling check-in smoothly and ensuring we had all the necessary details about our stay. A special mention to the bellboys, who were extremely helpful and always had a smile on their faces. Their attentiveness made a great impression. The hotel’s location is a big plus. It is conveniently situated, making it easy to get around the city, whether for sightseeing, shopping, or business. The accessibility and surroundings added to the overall positive experience. While we truly appreciated the service, there were a few areas that could be improved. The restaurant at the bottom of the hotel didn’t offer much variety in terms of food options, which was a bit disappointing. It would have been great to have more choices, especially for those staying longer. The rooms did not have kettles, which is something many travellers look forward to for a quick cup of tea or coffee. Bathing cubes (shower enclosures) were missing, making the bathroom experience a little less convenient. We also faced an issue with towels not being provided even after requesting them, which was a small letdown. That being said, the staff’s dedication and the overall comfort of the stay overshadowed these minor inconveniences. Their attentiveness, polite behaviour, and willingness to help made all the difference. Despite a few missing amenities, the hospitality and prime location make Prayana Hotel a great choice for travellers. We appreciate the warmth and care shown to us and would definitely consider staying again in the future!
Time Square Boutique Hotel & Spa
8.3/5101 Comentarios
I recently stayed at Time Square Hotel and had a mostly enjoyable experience. From the moment I checked in, I was impressed by the helpfulness of the staff. They were attentive and went out of their way to ensure my comfort and convenience throughout my stay. The room itself was lovely – clean, spacious, well-appointed, and comfortable, offering a wonderful retreat after a day of exploring the city. It was evident that the hotel takes great pride in maintaining high standards of cleanliness and guest satisfaction. Breakfast at the hotel was reasonable, with a decent selection of items that catered to different tastes. While it wasn't the most extensive buffet I've encountered, the quality of the food was good, and it provided a solid start to the day. However, my stay wasn't without its issues. The most persistent problem was the constant cold calls from the hotel's spa. Receiving these calls almost daily became quite bothersome. It's something the hotel management might want to reconsider or at least provide guests with the option to opt out of such communications. Additionally, there was an unfortunate incident with one of the staff members who berated me for not informing them in advance that I would be missing the buffet breakfast on one occasion. This abruptness was surprising and not in line with the otherwise excellent service standard set by the rest of the team. In summary, my stay at Time Square Hotel was delightful on many fronts, with commendable staff, lovely accommodations, and reasonable dining options. However, the spa's marketing tactics and the isolated incident with a staff member did mar the overall experience slightly. I hope the hotel takes this feedback into consideration to ensure an even more pleasant and seamless experience for future guests
Hilton Garden Inn Trivandrum
9/561 Comentarios
It's a wonderful and amazing experience with this hotel and courteous staff. Me and my husband stayed in from 07 Jun to 11 Jun 2024. From the check in to Check out , we were fully taken care by the amazing staff. Afsal is an amzaing staff witty, chatty and caring together with Devika (my favourite beauty Kutty) and Amuritha -they really took care of our food and being vegetarian -they offered the choices for the vegetarian food. Chef Arun is a fantastic and caring person. He listened to our story and As my husband just completed the 24 days or Ayruveda treatment, he has to continuoulsy take his medication and kashyam which need to be brewed for the sometime. Chef Aurn took care of this and also Mahesh also managed this and send this to our room. Because of Chef Aurn's initiative, my hubby coninued his medication without fail. All of them are hospitable and really made us feel at home. The room service is fantastic from providing necessities to water and replacing the spoilt safe. The 6th floor housekeeping sfaff (i cant remember his name but he's slim and had curly hair and very pleasant personality) is fantastic and took care to our needs. My husband felt that he's in wonderland and as the jeanne in the lamp, you ask for something and your needs are fulfilled. They are very timely and fulfilling. Last but not least, I would like congratulate the Hilton Garden's management for finely grooming your team and staff and step up the customer service towards customer excellence. I wish everyone including the front counter staff, the security and guards best wishes and happy working in this fantastic customer oriented environment.
ILLKKALAM LAKESIDE COTTAGES
8.2/540 Comentarios
We had two nights stay at picturesque ILLKKALAM LAKESIDE COTTAGE right on the banks of the lake and were. pleasantly surprised as the nature unfolded before us. Good location with good facilities and access to all amenities surrounded by organic farm , nature at its best. Good service through out and personalised care by friendly staff. Freshly cooked homemade tasty food served to your room and relax in front of the room looking over the lake with boats passing by and beautiful sunset views. The best part was the relaxed private sunset boat ride on the lake for two of us with stunning views starting right in front of our cottage. Susan Salin and team have done a wonderful job in making avail of this wonderful property for fortunate few like us. Special thanks to Asha and Arjun who were always helpful and giving us information of local tours and cultures. Not to forget those amazing cooks who cooked meals as per our taste We will definitely going to return and recommend to our friends to visit ILLKKALAM LAKESIDE COTTAGES Thanks once again for serving is the best treat Keep it up 💕🙏😍
Gokulam Grand Resort & Spa, Kumarakom
9.6/554 Comentarios
An unforgettable stay in a stunning location! We had the most wonderful 3 night stay at this beautiful lake resort. From the moment we arrived, the staff went above and beyond to make us feel welcome, so friendly, helpful, and genuinely accommodating. The setting is absolutely breathtaking, and the whole atmosphere of the resort is peaceful and relaxing. A perfect place to unwind and relax. The rooms were lovely, spacious, spotless, and really comfortable, with everything we needed for a perfect break. The food was another highlight, every meal was delicious, beautifully presented, and full of flavour. A special mention to Jeeva in the restaurant, who made our dining experience even more memorable with such attentive and warm service but all of the restaurant staff were excellent and made every meal a pleasure. Also Anju who so lovely and again very attentive but I have to say every single staff member was so pleasant, which made our stay exceptional. Can’t recommend this gem of a place enough, we are already planning our next visit!
Kochi Marriott Hotel
8.9/5100 Comentarios
Los hoteles de Marriott son buenos hardware y software, y el precio en India no es alto. Junto al Supermercado Lulu, es conveniente para comprar cosas. El buffet del hotel es muy bueno y el precio es muy alto.
Fezinn Hotel - Best Wayanad Hotel in 2024
7.7/5122 Comentarios
All of sudden at Calicut we heared about this location and decided to stay there.location is very nice.one hour away from Calicut.food is ok.complimently breakfast is also good.staff is very helpful.we reach at 10pm.they took 1000 ₹ for extra bed.At 11 pm we asked for packed mineral water bottles but they can’t provide it.
Oxygen Resorts Thekkady
9/543 Comentarios
Radisson Blu Kochi
7.1/560 Comentarios
Really good hotel and centrally located for Elamkulam. Breakfast was good selection but not enough space or servers. It was chaos trying to get a table as people were standing in the way eating. The lifts are also incredibly slow. Stopping on every floor. The rooftop pool is nice but has no view as the walls are too high.
Holiday Inn Cochin
8.2/552 Comentarios
Me quedé con mi esposa y mi hija, mi estancia fue perfecta en general, pero me gustaría destacar pocas cosas que pueden mejorarse. El restaurante es lento, las opciones de comida son excelentes, había más de muchas variedades en el Buffet que siempre tuvimos la opción de ordenar desde el menú Ala carte. Ella era maravillosa, tan pronto como entramos en el restaurante, nos acompañaba con un gran sonriso en la cara. Cleanliness- La habitación se limpia cada mañana cuando nos vamos para el desayuno. nuestro hombre de limpieza de la habitación Sr. Afazzudhin fue el destacado. Siempre se asegura de que nuestra habitación está limpia antes de volver de la desayuno. Es un amable y muy profesional que daría 5 estrellas por limpieza. Hassan & Family

Preguntas Frecuentes

  • ¿Cómo puedo reservar un hotel a través de Trip.com?

    Para reservar un hotel en Trip.com, solo tienes que acceder a la página de «Hoteles» y seleccionar tu destino, las fechas de viaje y el número de huéspedes. A continuación, puedes consultar todas las ofertas de hoteles disponibles y seleccionar la que quieras reservar. Por último, solo tienes que seguir las instrucciones que aparecen en pantalla para introducir tus datos de pago y completar la reserva.

  • ¿Cómo puedo encontrar ofertas de hoteles en Trip.com?

    Hay varias formas de encontrar alojamientos a buen precio en Trip.com. Por ejemplo, podrías seleccionar un rango de precios para filtrar los resultados de tu búsqueda, o podrías ordenar los resultados por precio para que aparecieran primero los alojamientos más baratos.

  • ¿Dónde puedo encontrar ofertas de hoteles en Trip.com?

    En Trip.com, encontrarás una amplia variedad de ofertas y promociones de hoteles durante todo el año. Puedes descubrir fácilmente todas nuestras ofertas especiales en la página de ofertas. Además, si te has afiliado a nuestro programa de Recompensas Trip.com, podrás beneficiarte de descuentos exclusivos al reservar hoteles.

  • ¿Cómo puedo reservar hoteles al mejor precio?

    En ocasiones, reservar hoteles entre semana es más barato, aunque esto depende de la temporada.

  • ¿Cuántos hoteles hay disponibles en Trip.com?

    En Trip.com, puedes encontrar más de 5.000.000 de hoteles en más de 230 países o regiones. ¿Aún no sabes qué hotel te gustaría reservar? ¡Navega por nuestra plataforma para encontrar el alojamiento ideal!

  • ¿Puedo cancelar o cambiar mis reservas de hotel a través de Trip.com?

    Todo depende de las políticas del hotel y de la fecha de cancelación, por lo que te recomendamos consultar las políticas aplicables en la página del hotel. Para cancelar o cambiar una reserva, inicia sesión en tu cuenta de Trip.com, accede a la sección «Mis reservas» y sigue las instrucciones que aparecen en pantalla.

  • ¿Cómo puedo ponerme en contacto con el servicio de atención al cliente de Trip.com?

    Para ponerte en contacto con nuestro servicio de atención al cliente, visita la página de «Ayuda» de Trip.com y haz tu consulta. También puedes ponerte en contacto con nosotros por teléfono o a través del chat, dependiendo de tu ubicación.

Información útil

Número de hoteles9,396
Número de valoraciones62,329
Precio medio (entre semana)1,249 MXN$
Precio medio (fines de semana)1,276 MXN$