Fecha de publicación: 10 abr 2025
Usuario anónimoThe importance of welcoming guests who attend by a security guard or receptionist.
- The check-in process is smooth, good and requests are fulfilled.
- clean and tidy rooms, amenities available.
- TV channels are very bad, TV broadcasts are difficult to watch.
- the swimming pool was very busy and full, there were no officers on duty, the pool floor was very dirty with food and water waste, there were no officers to clean the area. There are not enough changing rooms for crowded conditions.
- The corridor floor is muddy and watery due to visitors.
- In the breakfast restaurant, many of the menus are out of stock, there are no seats because it is full of visitors, many people fight over food like village people who never eat well.
- the checkout process was good and there were no problems.
Hopefully in the future it will be more organized and improved for the better.
nice stay in swissbelin, thank you.
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Precio por noche desde30 €
Fecha de publicación: 8 mar 2026
Usuario anónimo
The stay was very comfortable. The room was spacious and clean, which made it very pleasant. Although there is a club on the top floor, the noise didn’t really disturb me. The breakfast was also good and enjoyable.
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Precio por noche desde36 €
Fecha de publicación: 21 jun 2026
passportfullofrosiesposiesI didn't know that the room type I booked was at the other far end of the apartment building. Not only did I feel cast aside due to the distance, but the lobby area didn't look anything like a hotel. I barely saw any hotel staff around until the day I was checking out.
The room was big, but for the most part, it looked dated, particularly the kitchen and the bathroom. The kitchen was equipped with only a bread toaster, a frying pan, a wooden spoon (that really looked like it was time to replace), two glasses, two sets of cutlery, a teapot, and a small creamer pot. There was no electric kettle, not to mention coffee cups. There was no dish towel and again, not to mention kitchen soap. One cooking hob didn't work while the other kept beeping when switched on and stayed cold.
There was a mineral water dispenser, but the water from the hot tap was only 70% hot. You can't make a cup of coffee or tea with water that isn't hot enough.
I didn't have a good experience when making phone calls to book the 3-hour city transportation. I had the same experience on the first morning when I asked about the breakfast that was to be sent to my room. It was set to be delivered at 9 a.m. I made a call at 9:05 a.m. and was told that they would prepare it right away. When delivered, there were a few missing items: fresh milk for my coffee, orange juice, and a teaspoon for the coffee. I had to make a call again to request them. (I had already mentioned to the staff the night before what I would like to have for my breakfast.) On the next day, I made a call at 6 a.m. to request the same type of breakfast to be sent to my room at 9:30 a.m. Hours later, close to 9:30 a.m., I made a call to room service again to inquire if they were sending my breakfast already. My call was passed from one person to another until the third person who spoke to me seemed unaware of my 'order'. By this time, I was very upset. He said he would attend to it right away and have it delivered to my room in ten minutes. By the time it arrived, it was 9:58 a.m. Nonetheless, the chicken porridge on both mornings were absolutely delicious. The Soto Medan which I ordered as a room service was tasty too.
My sleep on both nights was pretty uninterrupted despite the honking from the heavy traffic. On Sunday, after my Fajr prayer at 6-ish, there was music, announcements, etc., from an event downstairs that lasted for three hours.
During checkout, staff was going to hand me 800,000 IDR until I told him that I had only made a deposit of 500,000. It was then I realized the amount written on the deposit receipt; the number 5 looked more like an 8. That must be why he wanted to return a security deposit of 800,000. He was grateful when I told him about the amount I made as a deposit and I told him to give feedback to his colleague about her handwriting (the one who did my check-in was a female staff).
Overall, this hotel was just alright for me. The lobby, front desk, and the staff at these two parts of the hotel were great.
If there were a next time for me, I'd try the hotel side instead of the apartment, but it's likely there won't be a next time here.
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Precio por noche desde48 €
Fecha de publicación: 8 oct 2025
西蒙子No hot water in the shower, a little bit seems dirty/ broken in the bathroom and it doesn’t give the feeling of real luxury, but for this price I think it’s very good still. You have a restaurant which is open 24/7 with friendly servers.
The pool is shared by hotel guests with people who pay for usage of the pool, looks clean enough.
Staff helped to bring luggage to the room.
The location of the hotel is good, it feels a little bit less developed around the hotel tho, but there is a nice mall nearby, maybe 5 minutes with the car.
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Precio por noche desde21 €
Fecha de publicación: 5 mar 2025
ZetyZalefa
Nos alegramos!!!!! El personal tan amable y suave hablado.. nos encanta la vista... Masha Allah.. tan hermoso.. evento que nos quedamos en la habitación estándar, también podemos tener la vista beatriz de Danau Toba.. el desayuno fue delicioso.. Esta es la primera vez que voy a Indonesia y puedo comer todo el alimento.. excelente.. también me gusta el paquete de viaje gratis...mantenerlo.. la próxima vez que voy a Danau Toba otra vez, me quedaré en la cascada dentro del Taman Simalem Resort.. en Shaa Allah
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Precio por noche desde67 €
Fecha de publicación: 3 feb 2026
Usuario invitado
We stayed here this time for 3 nights. We had stayed here a couple of times before. The hotel maintains its hospitality, warmness and courtious reception of customers. It was quite easy to check in and out. The staff from front desk to housekeeping were friendlyand warm. There are little things that should be paid attention to such as the menu for breakfast.. Although the spread is good but there should be some variation/changes. Overall staying here you get value for your money.
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Precio por noche desde22 €
Fecha de publicación: 7 ago 2025
Usuario anónimo
In die Jahre gekommenes, grundsätzlich schönes Hotel.
Leider lässt die Sauberkeit etwas zu wünschen übrig und an Details & Austattung mangelt es.
Für Instagram Posts eignet sich die Unterkunft mit ihrem schönen Ausblick allerdings grandios.
Lage ist ruhig und ziemlich abgelegen.
Service ist sehr lieb und bemüht, obwohl die Kommunikation auf Englisch manchmal etwas holprig war.
Insgesamt ein guter Aufenthalt, allerdings ist der Preis zu hoch.
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Precio por noche desde46 €
Fecha de publicación: 12 may 2025
Trip.com local guides
The service from the staff was very decent. But the room was severely lacking. The bed was sunken in …. There was an odor in the hallway. The air conditioning made a lot of noise. Non smoking rooms are indeed available but many guests flout the rules and if you’re unlucky like I was assigned a room next to a very heavy smoker the smoke from his room was entering mine through the gaps in the partition door.
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Precio por noche desde23 €
Fecha de publicación: 25 abr 2026
Usuario anónimoRecientemente me quedé en el Grand Sakura Hotel en Medan, y en general, fue una experiencia decente, especialmente por el precio.
El hotel está situado en una zona estratégica, lo que facilita el acceso a la ciudad y a las atracciones, a los puntos de compras y al transporte.
El hotel está situado en una zona de 3 estrellas, y tiene una zona de 4 estrellas con 3 habitaciones.
El hotel está muy cerca de la ciudad, pero no se puede encontrar en el hotel.
No obstante, hay algunos desventajas, algunos de los cuales han informado sobre cuestiones como el ruido (especialmente desde las unidades de aire acondicionado), problemas de mantenimiento ocasionales y servicios incoherentes en el escritorio frontal. Las instalaciones son también bastante básicas, por lo que no espere nada de lujo.
En general, el Grand Sakura Hotel es una buena opción con un buen presupuesto si busca un lugar sencillo y conveniente para permanecer en Medan.
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Precio por noche desde16 €
Fecha de publicación: 15 abr 2025
boon22
Affordable basic room but clean enough ( some ants though). Location is central within 20min walking radius of major malls ( Plaza Medan Fair/Sun/Cambridge), Damri airport bus ( in front of Plaza Medan Fair), family massage/reflexology outlets (Jl.Orion), and the popular medan cakes outlets eg ”bika ambon” (Zulaikha)/”bolu” (Meranti).
Car park is available with security.
However, the complimentary breakfast is only set without selection option.
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Precio por noche desde13 €