posadas en Worcestershire, Reino Unido

Booked to stay here via a known 3rd party booking site.. So I take part responsibility for what I now write.. But I do feel perhaps more interaction from staff would've helped.. Especially as I had also emailed location and had communication about arrival time.. Anyway.. Shown to room, and as far as actual room decor and bed, no problem.. Very well decorated.. Ensuite had a small issue because the toilet was directly opposite the towel radiator, so we had to sit awkwardly to use it.. Just a little strange concept and not best for passing No2... Now, having enquired about food, we were advised by venu that they didn't actually do main meals, just cobbs, pork pies etc etc.. So not a problem, there is a fantastic gastropub 5mins down the road walking.. So we all enjoyed a fabulous meal & drinks there instead of using this location.. So, now the frustration part.. The £85 room rate doesn't include a breakfast.. So I didn't read booking form right then.. And you must book breakfast ordering the night before so venue can organise it.. So, couldn't staff mention that on our arrival to pay for accommodation...? Or when we returned before going to bed after having a drink at the bar?? We asked what time was breakfast in the morning?, why didn't they say something like you've not ordered any breakfast... Anyway, we left on time as you must be out by 10am the following morning.. For us, the £85 wasn't really good value for money..at just room rate.. Add breakfast. You're now almost £100 And I judge this opinion on the many locations we've stayed at worldwide that for less you get a far superior room and breakfast.. The following evening, we stayed somewhere else at £5 more, with a larger room, with far superior ensuite..4poster bed, veranda , nice decked out area And that charge included breakfast.. So I understand a pub with rooms has to make a living, but the cost just wasn't justified in our opinion.. Staff were very polite, no issues there.. Would we stay again when visiting the area ? Sorry.. It's a NO...

We recently stayed at the hotel as a birthday treat for my wife and had a wonderful time there! All of the staff were amazing! Everyone on the front desk (including Daphne!), the restaurant, bar and housekeeping team made sure we had a great visit! James, Katie and Ian also helped with a few special surprises for my wife when we arrived! We certainly hope to be back again!