Swiss Star Oerlikon Lodge - Self Check-IN

Nada es perfecto, no hay aire acondicionado que mencionaron, no hay secador de pelo, nada es perfecto, las almohadas son viejas y apestan, no hay jabón, no hay champú, nada, las sillas y el sofá estaban llenos de manchas, en general, no es un buen lugar para quedarse con una familia y por último, pero no menos importante, era tan ruidoso que no puedes dormir por la noche.

Value for money, walkjng distance from train station. Pillows need to change and the bedsheets as well as the towels

The manager was possibly the most uncooperative and arrogant one that I have encountered in decades of business travel around the world. The manager was unwilling to do anything at all to solve a legitimate and significant problem that I had with the booking, even after repeated requests, though it would have been easy for them to do so and would have cost them nothing. The phone number that they provide just results in a couple of minutes of music playing and then hanging up, no matter how often or at what time of day you call it. I shudder to think of what happens when a guest has a problem with their room whose solution actually calls for some effort on the manager's part. (I see now that the one earlier Tripadvisor review reports a very similar experience. I wish I had read that review before booking!)

First of all the room was full with disgusting **** smell. Second, there wasn't a hairdryer and since there was no reception, we texted the number they had given to us, but there was no response. Third, the room was not totally clean and there were a lot of ants all around the room. And last but not least, the room was cold and there was only one small comforter and we were two, so..... Schade