Visionapartments Cramerstrasse 2-6 - Contactless Check-IN

The apartment might had been almost perfect, a part from the tiny double bed. But I can survive this. The problem is that there were important defects and NO (I repeat: NO) help of any kind from the organization (not even an answer to my email messages). The microwave was ancient and with a broken display (you could not know if cooking for 1 min or 10...). The window on the terrace could not be closed, so the room freezed... There was a continuous noise all day and night from the heater. But what made me really upset is the absolute absence of the organization (VISION apartments). The first time I just received an answer like "Thank you for your suggestions..." to my claim. If they used ChatGPT the quality surely would have improved. When I insisted asking, at least, a mail saying "We are sorry", nobody ever answered. Morale: I am a frequent visitor to Zurich: mu next trip has already been reserved, but through a completely different organization. Never again with Vision

Heating was not working and was replaced by a single old and smelly electric heater. Sink was blocked on arrival (complained and was fixed). Showing wear and tear all over (stained kitchen, marked floors). Pretty depressing decoration and not corresponding to photos.

Der Anmeldeprozess dauerte 1 Stunde (!), um den Code zum Haus- und Zimmerzugang zu erhalten. Das Mini-Appartment ist sauber, der Kühlschrank trotz Aufsteller „kostenlose Drinks“ leer. Für Geschäftsreisende mit wenig Zeit nicht zu empfehlen.