Usuario invitado
16 de julio de 2023
We stayed in a 2 bedroom apartment which was very clean and spacious, with full range of amenities including washing machine and even with air conditioner. Location was great, just a few minutes walk to the tram stop. Only area for improvement was on the checkin process. We arrived on time as agreed but they only got one staff to do the check in while there was another family arrived at the same time . We had to wait for around 25 minutes with our luggages at the ground floor which was small and quite hot, and without a seat. We wonder even with one staff , the staff could consider to let us go into our apartment first so that we could unpack and take a rest and she could return to do the paper work later. We do like the apartment and simply shared this for their future improvement. All in all, this is just a single incidence and to be fair, the overall office’s response was fast and professional . They also helped my friend to go back to the apartment to pick up her handbag within short period right rafter checked out. We are happy with the stay and have great pleasure to recommend this apartment.
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