Villa Carolina Boutique Hotel Adults Only

The overall experience met and even surpassed our high expectations. We'd stayed there last year and had an excellent experience so we decided to return this year. The greetings by staff, the overall conditions of the resort and the day to day attention to our needs were really appreciated. Very seldom does an experience surpass one's memories, but this one certainly did. Look forward to our next visit.

This is by far the best place ever. The room is amazingly decorated and has everything that you need, kitchen, silverware, refrigerator, microwave, coffee maker, hair dryer, iron, laundry service. The most comfortable bed ever, great pillows, soft robes to wear. The staff cares about you and your every need, the Manager Cintya is just amazing, caring and helpful, anything that you need or where you would like to go she is your go to person, she takes care of you from the time you check-in to check-out. Marta, cooks (her food is delicious) and cleans and makes a mean margarita (from what we hear) unfortunately we do not drink. Lizbeth, Irvin and Manuel are always available for anything that you may need. Irvin and Manuel can definitely carry your luggage for you. They have room service, also a set up at the pool of free coffee and pastries in the AM for everyone to join together. The atmosphere is just amazingly peaceful and beautiful. They could not have been more courteous as we were leaving, (Irvin and Manuel) taking the luggage to the cab that Cintya called for us to be picked up at a certain time for the airport. Very clean pool and plunge pool, everything is taken care of so precisely, the place is just BEAUTIFUL and the workers are true FAMILY once you arrive. We have already booked for next year as well, this will be our new get away for a long time. We have been frequent travelers of Zihuatanejo, Mexico for approximately 23 years, and love it dearly. The location is the best as well, walking distance to the beach and Restaurants.

Two Thumbs Up!! Amazing place, amazing staff. Staying at this place brought me back to a time when hospitality was at the forefront of a hotels goals. With all the cutbacks now that you see everywhere when we stay someplace we are lucky to get our beds made. Cintya has a great staff. Marta, Elizabeth and the men that are at the ready if anything needs tweaking. Our beds were made every day, drinking water was replenished, pools and public areas spotlessly cleaned. Staff seem very happy. It all comes from the upper management and Cintya has it all covered. We already booked for next year. We can’t wait to return to such an amazing place.