Hilton Zhuhai

"Tuve una estancia estupenda en la habitación. Las instalaciones son muy nuevas y el personal de servicio es muy entusiasta y profesional. Gracias a Regina, que se registró. Fue muy divertida y amable. Tuve una gran experiencia de servicio al registrarme. Desde la habitación también se puede ver la Torre de Macao de enfrente. La vista es estupenda. Muy bien, y gracias a Jasmyn [Rose] que se despidió por recomendar a todos.

I’ve stayed at many 5-star hotels in China before. Some met my standards, while others didn’t even feel like a 3-star hotel. However, the Hilton Zhuhai deserves praise! It didn’t just meet my expectations—I genuinely enjoyed my stay here. I had some doubts when booking this hotel since it originally opened in 2013, but a renovation was done in 2019. So, I took a leap of faith, and it paid off. The hotel wasn’t expensive, though the price nearly doubled during the holiday season. The staff were very friendly, especially Esther at the front desk, who went above and beyond to accommodate my needs and even offered helpful suggestions 👍. Of course, no hotel is perfect, so here are some pros and cons: Pros: - Great service from the staff, particularly the front desk team. - The hotel feels well-maintained despite its age. - Quiet surroundings, which made for a peaceful stay. Cons: - The A/C is very slow to cool the room. It eventually gets there, but it takes its own sweet time. - The front desk area is very small. They squeezed in a coffee bar that took away the grand feel of the lobby and closed off multiple entrances, leaving only one. This layout makes entering the hotel feel awkward and takes away from the sense of luxury. - The view from our room wasn’t great—just a row of unoccupied mansions with overgrown grass and trees. Since this is a newer area of Zhuhai, many nearby apartments are also empty. It’s quiet, but not particularly scenic. - There are no restaurants within 500 meters. You’ll need to order takeout or take a taxi to a nearby mall for food. - Transportation options are limited. There’s no public transport nearby, and the space in front of the hotel is too small for taxis to pull in easily. The best option is to call a DiDi (ride-hailing app), and while the front desk can help with this, you might have to wait if they’re busy. Overall, I’d rate this hotel an 8/10. The two points I took off were for the lack of nearby restaurants and limited transportation options. Despite these issues, the service and comfort of the hotel made it a great stay. I’d happily return in the future!